IT Services Industry

WHITE PAPER: This white paper presents 13 somewhat common infrastructure decisions that can result in poor IT security. It is possible that your organization can improve its security in one or more of these areas. Take the time to assess your current security policy in each of these areas to see if there is room for refinement or improvement.

Posted: 17 Dec 2010 | Published: 17 Dec 2010

WHITE PAPER: This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: This Forrester report evaluates the expectations that manufacturing and technology firms have of the software used to manage three critical business processes behind channel partner relationships. Also inside, discover whether integrated strategies are viable for contract, revenue, and compliance management.

Posted: 17 May 2013 | Published: 17 May 2013

WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.

Posted: 05 Feb 2013 | Published: 05 Feb 2013

WHITE PAPER: Recently, 602 respondents from 23 different industries across the globe took part in a reputational and IT risk management study, the purpose of which was to determine effective management strategies for protecting and enhancing brand value and competitive standing. This resource highlights the findings of that study.

Posted: 24 May 2013 | Published: 24 May 2013

WHITE PAPER: Our IT division recruits permanent and contract professionals into financial servicesfirms, including investment banks, hedgefunds and asset managers, and companies inthe commerce and industry and professional services sectors. We recruit business technologists from support to CTO level.

Posted: 21 Oct 2011 | Published: 15 Feb 2011

WHITE PAPER: IT professionals face new governance challenges as a result of the transformation of enterprise computing. The demand for mobile productivity is constantly growing, and IT leaders need to find solutions for mobility without sacrificing efficiency or governance.

Posted: 09 Jul 2012 | Published: 09 Jul 2012

WHITE PAPER: Desktop virtualization initiatives are topping the priority lists of most IT managers. Learn more about this key strategic directive and the steps to getting started in your organization. Download the white paper from ESG now.

Posted: 14 Feb 2011 | Published: 14 Feb 2011

WHITE PAPER: This paper examines the impact that disk fragmentation has on servers. Storage servers can experience high levels of disk thrashing caused from excessive file fragmentation. It also examines a series of tests that were conducted and their results to look at common server tasks that are likely to be affected by disk fragmentation.

Posted: 16 Nov 2010 | Published: 16 Nov 2010

WHITE PAPER: IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.

Posted: 03 Sep 2009 | Published: 01 Sep 2009