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Call Screening Services White Papers (View All Report Types)
The Definitive Guide to Upgrading Your Nortel™ Communications System
sponsored by Avaya
WHITE PAPER: Read this guide and garner the information you need for a closer look at the opportunity cost you are paying by NOT upgrading. Also, discover how you can protect up to 60 percent of your original system investment — a value-added benefit that can actually cover the entire cost of an upgrade.
Posted: 02 Sep 2011 | Published: 02 Sep 2011


Tech Spend Trends: Top 3 IT investments in 2015
sponsored by Avalara
WHITE PAPER: This white paper reveals what IT executives will be spending their 13% budget increase on in 2015. Click through now to discover the top 3 tech trends for this year.
Posted: 05 Aug 2015 | Published: 05 Aug 2015


2015 Report: Profiling Infrastructure Leaders
sponsored by Hewlett-Packard Company
WHITE PAPER: This report, based on findings from a December 2014 through January 2015 survey, examines who can be considered the leaders, mainstream players and laggards in modern digital asset management by taking a close look at the most successful (and least successful) management practices. Learn where today's organizations stand.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

Hewlett-Packard Company

Top Ten Criteria for Selecting a Managed Services Provider
sponsored by IBM
WHITE PAPER: This white paper breaks down the top 10 criteria you should look for when selecting a managed services provider.
Posted: 02 Sep 2015 | Published: 31 Mar 2015


Orchestration for Modern IT: Helping IT Accelerate Business
sponsored by ServiceNow
WHITE PAPER: This white paper explores how to make complex procedures easy to repeat while reducing the possibility of human errors. Discover an evolved approach to orchestration that erases the barriers between people, process and technology.
Posted: 09 Sep 2015 | Published: 09 Sep 2015


2015 Technology and Talent Development Report: The IT Manager View
sponsored by Cisco Systems, Inc.
WHITE PAPER: Many IT managers are reporting a shortage in skilled job candidates. It's clear that there's never been a better time to get the inside edge on how you can propel your IT career, or break into the IT industry. Get your free copy of the 2015 Technology and Talent Development Report: The IT Manager view now to learn more.
Posted: 18 Sep 2015 | Published: 31 Aug 2015

Cisco Systems, Inc.

Increase Employee Productivity with Cloud-Based IT Service Automation
sponsored by ServiceNow
WHITE PAPER: This white paper examines the challenges associated with replacing an inefficient ITSM platform, and outlines the benefits of switching to cloud-based IT service automation. Access this case study to learn how you can deploy a singular ITSM platform.
Posted: 27 Aug 2015 | Published: 30 Apr 2014


Research Report: The Potential ROI for One UC Provider
sponsored by RingCentral
WHITE PAPER: In this white paper, you'll discover a Forrester Research, Inc., Total Economic Impact (TEI) study that examines the potential ROI you can expect from one potential UC provider.
Posted: 22 Apr 2015 | Published: 27 Jun 2014


IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

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