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The Definitive Guide to Upgrading Your Nortel™ Communications System
sponsored by Avaya
WHITE PAPER: Read this guide and garner the information you need for a closer look at the opportunity cost you are paying by NOT upgrading. Also, discover how you can protect up to 60 percent of your original system investment — a value-added benefit that can actually cover the entire cost of an upgrade.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

Five Key Initiatives to Wow Your workforce with your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

IT4IT for Managing the Business of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
Posted: 26 May 2016 | Published: 26 May 2016

ComputerWeekly.com

2016 CIO Agenda: A U.K. and Ireland Perspective
sponsored by Gartner
RESEARCH CONTENT: The 2016 Gartner CIO Survey reveals important differences between 200 U.K. and Ireland CIOs and almost 3000 CIO respondents in 84 countries across major industries. Read on to access key findings about executing on digitalization and e-commerce capabilities. Plus, uncover 4 recommendations to help you make key strategic decisions.
Posted: 11 Jul 2016 | Published: 19 Feb 2016

Gartner

Unlock the Possibilities of HPE Synergy and Emerging Infrastructure Types
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This exclusive white paper introduces a new approach to IT architecture, the composable infrastructure. Inside, learn about the first, purpose-built platform for composable infrastructure, and examine the technology services that can help you succeed with this innovative approach to modern IT infrastructure.
Posted: 08 Jul 2016 | Published: 31 Dec 2015

Hewlett Packard Enterprise

The CIO's Guide to Mainframes: Evaluating Sourcing Strategies to Mitigate Risk
sponsored by Windsor Group
WHITE PAPER: Discover in this guide how to formulate a sourcing strategy for your mainframe, starting with a baseline to identify how your decisions will affect staff, budgets, compliance, and cost, and align your outcome to current needs and future direction.
Posted: 15 Apr 2016 | Published: 15 Apr 2016

Windsor Group

Negotiate with SAP, IBM, Microsoft and Oracle to Make the Most from Your IT Budget
sponsored by Gartner
EGUIDE: When it comes to contract negotiations, CIOs hold more sway than they think. Next time you negotiate with suppliers, ensure you get a better price from likes of SAP, IBM, Microsoft and Oracle. Access this expert guide to discover vendor negotiation tips for midmarket CIOs working with these vendors from Forrester Senior Analyst Duncan Jones.
Posted: 29 Jun 2016 | Published: 28 Jun 2016

Gartner

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Download this exclusive white paper to learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow
 
 
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