Business/IT Alignment

WHITE PAPER: This white paper covers “Smart Working”, inventive new working tactics that were designed to reduce costs and improve business performance. Discover the 11 principles that make up “Smart Working”, your flexible working options, technologies that complement the “Smart Working” approach, and much more.

Posted: 02 May 2012 | Published: 02 May 2012

WHITE PAPER: Access this essential resource to discover five crucial steps to jump-start business and IT agility by becoming an instant-on enterprise, including planning, standardizing, virtualizing, and more.

Posted: 10 Oct 2011 | Published: 10 Oct 2011

WHITE PAPER: This white paper describes how to build a better business case for BI, by understanding the level of ambition organizations can have and the layers in the business case that should contribute to that level of ambition.

Posted: 16 Dec 2010 | Published: 16 Dec 2010

WHITE PAPER: The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.

Posted: 17 May 2012 | Published: 17 May 2012

WHITE PAPER: IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...

Posted: 15 Jun 2009 | Published: 15 Jun 2009

WHITE PAPER: When embarking on any business effort — an IT project, for example — strategy and planning should go hand in hand. A comprehensive project plan lacks value unless you align it with a solid strategy.

Posted: 17 May 2012 | Published: 17 May 2012

WHITE PAPER: This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.

Posted: 03 Apr 2012 | Published: 03 Apr 2012

WHITE PAPER:

Read this white paper to learn how a business intelligence competency center (BICC) provides essential support for collaboration between IT and business managers to help ensure the quality and integrity of your data and properly deploy your business intelligence resources.

Posted: 14 May 2012 | Published: 14 May 2012

WHITE PAPER: Whether you are just embarking on an SOA program or expanding an existing initiative, the latest governance solutions can guide you along the path to demonstrable, measurable SOA success. Read this white paper now to see why there’s never been a better time to confidently invest in SOA.

Posted: 18 Dec 2009 | Published: 18 Dec 2009

WHITE PAPER: This white paper explores the potential compliance related benefits to adopting fax server technology.

Posted: 11 Apr 2012 | Published: 11 Apr 2012