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ANI White Papers (View All Report Types)
 
Buyer’s Guide What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: Examine the vital points to consider when selecting your next communication system. Included within are answers to the many questions you should be asking yourself in advance of a communication adoption.
Posted: 28 Oct 2016 | Published: 28 Oct 2016

RingCentral

Modernizing IT Infrastructure: Empower Businesses with Heightened Productivity
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper explores 10 of the most important IT priorities, focusing on the impact of big data, hybrid clouds, mobility, and security. Discover how to break away from static infrastructures and siloed data in order to keep up with the management demands of increasingly complex apps.
Posted: 05 Dec 2016 | Published: 31 Oct 2015

Hewlett Packard Enterprise

Service Integration: Should You Do It Yourself or Outsource?
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent service integration layer and delivering seamless user experiences. Discover the pros and cons of building an in-house SIAM function vs. outsourcing to a SIAM partner.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

Compete Big by Achieving Business Outcomes with Improved IT Infrastructure
sponsored by HPE and Intel®
WHITE PAPER: Access this white paper to find out how eight different companies drove significant business benefits by deploying converged infrastructure technologies.
Posted: 06 Jun 2016 | Published: 06 Jun 2016

HPE and Intel®

IDC: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This white paper covers the important changes IT needs to make in order to keep up with tech savvy employees and emerging technology trends.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Outthinking Disruption in Communications: The 2020 CSP in the Cognitive Era
sponsored by IBM
WHITE PAPER: This executive report predicts that by 2020, successful content service providers will split along two lines: becoming digital service providers, or digital service enablers. Learn how you can change to fit this new landscape through techniques such as early integration with the IoT, network virtualization, and investing in cognitive systems.
Posted: 22 Sep 2016 | Published: 22 Sep 2016

IBM

Cutting the Cord - Why It's Time to Leave Your Call Center Hardware
sponsored by RingCentral
WHITE PAPER: Learn about how moving to a cloud-based communications system has the potential to remove the problems that have existed in traditional PBX systems.
Posted: 31 Oct 2016 | Published: 31 Oct 2016

RingCentral

Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

ServiceNow

7 Key Success Factors for SIAM Transformation
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent process framework for interacting with suppliers, giving end-users a single point of access to critical IT services. Uncover best practices for implementing SIAM and tying your entire service delivery value chain together into one cohesive ecosystem.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

The Solution for Engagement
sponsored by Avaya CenturyLink
WHITE PAPER: Your methods of communication are the connective tissue that holds your enterprise together. This white paper details how communications are evolving and how new platforms can benefit your business by delivering complete solutions that enable you to implement widespread engagement capabilities.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink
 
 
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