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Service Cloud: Philips Success Story
sponsored by
VIDEO: See how Philips connects sales and operations employees globally, as well as connecting more than 7,000 call-center employees with Service Cloud.
Posted: 16 Jul 2015 | Premiered: 16 Jul 2015

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013


Improve Your User Experience with Mobile Application Development
sponsored by IBM
WEBCAST: In this webcast, you will learn how transform customer information garnered from your mobile apps into actionable data. Access this video to accelerate the delivery of your mobile strategy provide users with a more engaging experience.
Posted: 30 Oct 2015 | Premiered: Jun 18, 2015


Detecting Mobile App Security Gaps
sponsored by IBM
PRODUCT DEMO: Access this resource today for your free download of IBM's Security AppScan Mobile Analyzer to detect any gaps in your app mobile app security.
Posted: 24 Feb 2015 | Premiered: 04 Feb 2015


Hyper Converged Infrastructure - The New Standard for Software-Defined Data Centers: Webcast
sponsored by VMware and Intel
WEBCAST: This webcast examines what hyper-converged infrastructure is and what it does as well as why it's becoming the "go to" technology for virtualization. Access now to learn the benefits hyper-convergence can provide your enterprise in areas such as VDI, server virtualization, and more.
Posted: 05 Nov 2015 | Premiered: Nov 3, 2015

VMware and Intel

Luxury Phone Manufacturer Uses Operational Metrics to Meet Customer Expectations
sponsored by Splunk
VIDEO: In this webcast, learn how luxury phone manufacturer Vertu leveraged operational analytics to improve their software reliability. Discover how they automated feedback from product testers and gained visibility so that software quality could be tracked over time.
Posted: 28 Oct 2015 | Premiered: 28 Oct 2015


Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix
PODCAST: In this podcast, you will discover how to expand your business reach and mobilize your enterprise with Citrix mobility and Windows 10. Get the insider's look at how Windows 10 can transform your business, as well as 10 tips to ensure your W10 readiness.
Posted: 17 Nov 2015 | Premiered: Nov 6, 2015


The Path to Becoming a Mobile Enterprise: API-Led Connectivity
sponsored by MuleSoft
WEBCAST: In this webcast, you'll gain access to an expert discussion on the opportunities that mobile can bring to your enterprise, as well as the biggest roadblocks that companies face on the journey to successful mobile delivery.
Posted: 03 Nov 2015 | Premiered: Feb 26, 2015


Apps to the Future: Predicting Enterprise Mobility in 2015
sponsored by Maas360 by IBM
WEBCAST: This webcast dives into the future of mobile enterprise apps as Fiberlink's own Director of Marketing, Jonathan Dale, is joined by IDC's VP for mobility research, John Jackson for a discussion on enterprise app predictions in 2015, and to share advice for mobile success in 2015. Read on to learn more.
Posted: 24 Feb 2015 | Premiered: Feb 24, 2015

Maas360 by IBM
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