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Contact Center Management Success Story: Open English Wrangles Online Leads
sponsored by Five9
VIDEO: Discover how your organization can gain the same benefits as Open English in your contact center management system by watching this short video.
Posted: 01 Jun 2015 | Premiered: 18 Dec 2014

Five9

Mobile CRM Case Study: Siemens Adopts a Cloud-based Contact Center
sponsored by Five9
VIDEO: n this brief video, an employee of Siemens Shared Services describes the benefits his organization enjoys from a cloud-based contact center.
Posted: 01 Jun 2015 | Premiered: 22 Dec 2014

Five9

Isolating UC Performance Issues for Proactive Troubleshooting
sponsored by IR
WEBCAST: Access this short video to learn how you can use a software solution to stay ahead of potential UC issues and proactively solve them before they have an effect on your business processes.
Posted: 01 Jun 2015 | Premiered: Jun 1, 2015

IR

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

LogMeIn Rescue
sponsored by LogMeIn, Inc.
TRIAL SOFTWARE: LogMeIn Rescue lets internal and external IT provide on-demand remote support for PCs, Macs or smartphones. Now IT can access and control the device, to diagnose and solve the problems quickly and securely anytime, anywhere.
Posted: 02 May 2011 | Premiered: 02 May 2011

LogMeIn, Inc.

When Agile, DevOps and Lean Aren't Enough
sponsored by Tasktop
WEBCAST: IT organizations have adopted Agile, DevOps, and other approaches to develop and deliver high-quality applications at a fast pace—but what happens when these updates aren't enough? Tune into this webinar to learn how your organization can thrive in today's demanding market.
Posted: 01 Jul 2015 | Premiered: Jul 1, 2015

Tasktop

The New Age of HR: Why a Unified Experience Matters
sponsored by Workday
WEBCAST: Talent bolt-on systems that were designed to provide strategic connection between the business and HR are not delivering on their promises, because they are disjointed and complex. This webcast discusses a new, single system that unifies every aspect of HR, which will streamline all HR aspects of your enterprise.
Posted: 03 Aug 2015 | Premiered: Aug 3, 2015

Workday

Video: Workday's Mobile Solutions for iPad
sponsored by Workday
VIDEO: View the following video to uncover what a user-centric application solution looks like. Learn how with simplicity, usability, and of course, the right functions, you can enable your workforce to do their job more efficiently ultimately driving innovation and higher revenue.
Posted: 20 Mar 2014 | Premiered: 20 Mar 2014

Workday

Testing & Assuring Mobile End User Experience before Production
sponsored by Neotys
WEBCAST: This webinar introduces One Web, which provides a single web experience on all devices with technologies like responsive web design and context awareness in mobile operating systems.
Posted: 01 May 2015 | Premiered: May 1, 2015

Neotys
 
 
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