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Integrating Call Center Capabilities with CRM
sponsored by NEC
VIDEO: Learn more about integrating CRM with call center software and how your business can benefit from doing so.
Posted: 24 Nov 2014 | Premiered: 09 Apr 2014

NEC

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

LogMeIn Rescue
sponsored by LogMeIn, Inc.
TRIAL SOFTWARE: LogMeIn Rescue lets internal and external IT provide on-demand remote support for PCs, Macs or smartphones. Now IT can access and control the device, to diagnose and solve the problems quickly and securely anytime, anywhere.
Posted: 02 May 2011 | Premiered: 02 May 2011

LogMeIn, Inc.

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

How user experience is a business differentiator
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief on-demand video, John McCarthy – Vice President and Principal Analyst at Forrester Research – explains how organizations can increase their value by delivering a great user experience.
Posted: 07 Mar 2014 | Premiered: Feb 21, 2013

Hewlett-Packard Limited

SQL Diagnostic Manager – Download a Free Trial
sponsored by Idera
SOFTWARE DOWNLOAD: Uncover all the ins-and-outs of a 24/7 SQL performance monitoring, alerting and diagnostic tool – and gain access to a free trial.
Posted: 21 Jul 2014 | Premiered: 21 Jul 2014

Idera

Storage Management FAQ and Software Buying Checklist
sponsored by IBM
WEBCAST: Storage managers are finding it difficult to acquire all the new data while continuing to keep up performance levels and availability, all within their budget. Fortunately, there is new industry leading management software which has proven to have easy navigation and improved performance and analytics.
Posted: 20 Nov 2013 | Premiered: Jul 16, 2012

IBM

Software License Renewal Solutions that Ensure Compliance
sponsored by CDW Corporation
VIDEO: This video case study covers how a design firm addressed concerns about their software licensing compliance.
Posted: 21 Jul 2014 | Premiered: 17 Apr 2014

CDW Corporation

Improve payroll: Can the cloud help?
sponsored by Workday
VIDEO: Learn about the solution that takes advantage of SaaS software to improve the payroll process.
Posted: 08 Sep 2014 | Premiered: 16 Dec 2011

Workday

Reduce Costs and Stay Compliant With Next-Generation SAM
sponsored by CDW Corporation
WEBCAST: Watch this webcast to learn how to reduce the costs of software management by optimizing maintenance and operations.
Posted: 28 Feb 2014 | Premiered: May 31, 2013

CDW Corporation
 
 
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