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Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

How to Identify and Solve Single Direction and One-Way Call Problems
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will learn how attain rapid insight into your service performance across your entire IT environment from both the application and user perspectives. Tune in now to quickly triage issues with single direction calls, as well as highlight the scope of your call problems.
Posted: 14 Dec 2015 | Premiered: 14 Dec 2015

NetScout Systems, Inc.

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Delivering Virtual Apps to Any Mobile Workspace
sponsored by Citrix
VIDEO: Learn how to deliver secure virtual applications and data to any corporate or personal device in your organization. Tune into this brief video to transform your employees' mobile workspaces to promote better productivity, and foster a new level of collaboration among your mobile and remote workers.
Posted: 30 Aug 2016 | Premiered: 19 Aug 2016

Citrix

The State of the i
sponsored by Connectria Hosting
WEBCAST: Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system.
Posted: 22 May 2012 | Premiered: May 22, 2012

Connectria Hosting

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix Ready
WEBCAST: This webinar describes how Citrix Ready showcases verified products that are trusted to enhance Citrix solutions for mobility, virtualization, networking, and cloud platforms. Plus you learn why becoming a technology partner with Citrix will expand your business reach and bottom line.
Posted: 09 Sep 2015 | Premiered: Nov 3, 2015

Citrix Ready

Podcast: Optimizing your SAP environment while reducing costs
sponsored by IBM
PODCAST: This podcast provides strategies for SAP customers which can optimize their systems for increased functionality while still reducing costs. Listen now to hear about the concerns of today's SAP customers, the changing role of the CIO and low-cost strategies for optimizing SAP environments.
Posted: 15 Jul 2011 | Premiered: Jul 14, 2011

IBM

Enterprise Integration: Patterns and Deployments with Apache ActiveMQ
sponsored by FuseSource
WEBCAST: ActiveMQ is the most popular messaging platform in use today. This webinar will explain some reoccurring messaging patterns that are used for application integration - and then see how they have been applied in large enterprise deployments with ActiveMQ.
Posted: 10 Feb 2011 | Premiered: Mar 1, 2011, 11:00 EST (16:00 GMT)

FuseSource

Measuring Software Quality: Why Your Metrics Don't Make the Grade
sponsored by IBM
WEBCAST: What keeps your customers happy when it comes to software? Tune into this video to learn more about what you can do to improve your software  testing and quality assurance. It outlines the pros and cons of satisfied customers and what the means for your business. View this resource now to learn more about improving your software.
Posted: 23 Apr 2013 | Premiered: Apr 23, 2013

IBM

Informatica Ultra Messaging
sponsored by Informatica
WEBCAST: Legacy messaging technologies lack the performance and flexibility necessary to support today’s computing environments. Attend this webinar to learn how Informatica’s Ultra Messaging technology can help realize up to 10x performance improvements over legacy messaging solutions while dramatically reducing costs and improving deployment flexibility.
Posted: 08 Dec 2010 | Premiered: Dec 8, 2010

Informatica
 
 
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