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TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

How to Identify and Solve Single Direction and One-Way Call Problems
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will learn how attain rapid insight into your service performance across your entire IT environment from both the application and user perspectives. Tune in now to quickly triage issues with single direction calls, as well as highlight the scope of your call problems.
Posted: 14 Dec 2015 | Premiered: 14 Dec 2015

NetScout Systems, Inc.

Amelco Case Study: Continuous Delivery Using Ansible Automation
sponsored by Red Hat
VIDEO: Tune in as Amelco illustrates how one IT automation engine empowered effective multi-environment management for its diverse application infrastructure—with no downtime. Learn here how to unify management and provide continuous delivery of Linux-based apps, and more.
Posted: 16 Jan 2017 | Premiered: 01 Sep 2016

Red Hat

What do you get when you combine Machine Learning with Apache Spark and GPUs?
sponsored by IBM
WEBCAST: Machine learning is helping your software adapt to new data as it comes up so you don't have to spend your time coding and recoding. Listen to this webcast to learn about leveraging Apache Spark and GPUs to accelerate machine learning libraries.
Posted: 09 Mar 2017 | Premiered: Mar 9, 2017

IBM

Zero-Downtime Updates for Critical Applications
sponsored by Oracle Corporation UK Ltd
WEBCAST: Is it possible to achieve zero-downtime for your critical applications? Access this webcast to learn about a method to update your critical applications and take back control of your apps without having to deal with reboots or loss of productivity.
Posted: 08 Mar 2017 | Premiered: Feb 2, 2017

Oracle Corporation UK Ltd

Software Defined Infrastructure for HPC
sponsored by IBM
WEBCAST: Access this slidecast to hear Jay Muehoefer, Director of Software Defined Solutions at IBM, discuss the potential IT and business value of a software defined infrastructure.
Posted: 28 Apr 2015 | Premiered: Mar 9, 2015

IBM

7 Habits of Highly Effective Teams
sponsored by IBM
WEBCAST: Consult this informative video to learn more about the widespread adoption of "going agile." Find out how you can obtain shorter release cycles, greater flexibility and tighter alignment by going agile. It explores the broad technical, organizational and process changes that can help your team transition to an agile environment.
Posted: 22 Apr 2013 | Premiered: Apr 22, 2013

IBM

SV 2 min chalk ‘n’ Talk on HP Service Virtualization
sponsored by Hewlett-Packard Enterprise
WEBCAST: This brief webcast looks at how service virtualization can help software development every step of the way.
Posted: 04 Nov 2013 | Premiered: Nov 4, 2013

Hewlett-Packard Enterprise

The Value of an Integrated System for the Oil and Gas Industry
sponsored by IFS
VIDEO: Organizations in the oil and gas industry tend to rely on a lot of specialist business applications, but a lack of integration can cause headaches for IT. This five-minute webcast explains how the right enterprise resource planning (ERP) approach can bridge the gap between specialist functionality and total integration.
Posted: 11 Jun 2013 | Premiered: 11 Jun 2013

IFS
 
 
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