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Is Your Mid-Sized Contact Center Ready for the Cloud?
sponsored by 8x8, Inc.
WEBCAST: This webcast explores the business benefits of deploying a mid-sized contact center in the cloud, including improvements in company profit and revenue and long-term customer satisfaction.
Posted: 21 Apr 2015 | Premiered: Dec 22, 2014

8x8, Inc.

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

LogMeIn Rescue
sponsored by LogMeIn, Inc.
TRIAL SOFTWARE: LogMeIn Rescue lets internal and external IT provide on-demand remote support for PCs, Macs or smartphones. Now IT can access and control the device, to diagnose and solve the problems quickly and securely anytime, anywhere.
Posted: 02 May 2011 | Premiered: 02 May 2011

LogMeIn, Inc.

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

The ins-and-outs: Real-time analytics in workforce management
sponsored by Workday
WEBCAST: Watch this concise webcast to uncover all the ins-and-outs of the real-time analytic mobile application.
Posted: 18 Apr 2014 | Premiered: Aug 13, 2013

Workday

How to Increase Deployment Speed, Quality, and Simplicity
sponsored by SERENA Software, Inc.
SOFTWARE DOWNLOAD: Access this page now to sample software that can enable your business to deliver high-quality, valuable software in an efficient, fast, and reliable manner.
Posted: 23 Apr 2015 | Premiered: 23 Apr 2015

SERENA Software, Inc.

Automated Application Deployment for Mobile Devices
sponsored by SERENA Software, Inc.
SOFTWARE DOWNLOAD: Access this page to sample mobile software that enables you to automate the deployment of application changes from your mobile device.
Posted: 24 Apr 2015 | Premiered: 24 Apr 2015

SERENA Software, Inc.

Reduce Costs and Stay Compliant With Next-Generation SAM
sponsored by CDW Corporation
WEBCAST: Watch this webcast to learn how to reduce the costs of software management by optimizing maintenance and operations.
Posted: 28 Feb 2014 | Premiered: May 31, 2013

CDW Corporation

PRTG Network Monitor
sponsored by Paessler AG
TRIAL SOFTWARE: Experience complete control over your network by downloading your free, 30-day trial of PRTG now.
Posted: 25 Jan 2012 | Premiered: 24 Jan 2012

Paessler AG

Strategies to Survive Software Asset Management Audits
sponsored by CDW Corporation
WEBCAST: This exclusive webcast can help you prepare for an audit by covering some software asset management (SAM) strategies and tactics you should adopt to get ready for a software audit.
Posted: 28 Feb 2014 | Premiered: Feb 27, 2014

CDW Corporation
 
 
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