Software  >   Applications Software  >   Enterprise Applications Software  >  

Call Centre Software

RSS Feed    Add to Google    Add to My Yahoo!
Call Centre SoftwareMultimedia (View All Report Types)
 
TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

LogMeIn Rescue
sponsored by LogMeIn, Inc.
TRIAL SOFTWARE: LogMeIn Rescue lets internal and external IT provide on-demand remote support for PCs, Macs or smartphones. Now IT can access and control the device, to diagnose and solve the problems quickly and securely anytime, anywhere.
Posted: 02 May 2011 | Premiered: 02 May 2011

LogMeIn, Inc.

HR analytics evaluation tips: Insight into how your business operates
sponsored by Workday
VIDEO: In this webcast, discover a suite of business applications delivered in the cloud that join with analytics to create a collaborative workspace, all accessible from any device. Discover how this enterprise suite offers deeper insight into how your business operates and performs, and enables true collaboration with a unified system.
Posted: 17 Apr 2014 | Premiered: 22 Jan 2014

Workday

How user experience is a business differentiator
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief on-demand video, John McCarthy – Vice President and Principal Analyst at Forrester Research – explains how organizations can increase their value by delivering a great user experience.
Posted: 07 Mar 2014 | Premiered: Feb 21, 2013

Hewlett-Packard Limited

Real-Time Analytic Mobile Application
sponsored by Workday
WEBCAST: Watch this concise webcast to uncover all the ins-and-outs of the real-time analytic mobile application.
Posted: 18 Apr 2014 | Premiered: Aug 13, 2013

Workday

Dancing with Elephants - Making Your Business Processes Agile
sponsored by Fujitsu America, Inc.
WEBCAST: Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal.
Posted: 03 Jan 2011 | Premiered: Jan 3, 2011

Fujitsu America, Inc.

The Survival Guide to the EBS R12 Upgrade Survival Guide
sponsored by Dell Software
WEBCAST: This webcast  shows you how to effectively manage an upgrade to Oracle E-Business Suite R12.
Posted: 21 Sep 2011 | Premiered: Sep 21, 2011

Dell Software

SV 2 min chalk ‘n’ Talk on HP Service Virtualization
sponsored by Hewlett-Packard Limited
WEBCAST: This brief webcast looks at how service virtualization can help software development every step of the way.
Posted: 04 Nov 2013 | Premiered: Nov 4, 2013

Hewlett-Packard Limited

The State of the i
sponsored by Connectria Hosting
WEBCAST: Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system.
Posted: 22 May 2012 | Premiered: May 22, 2012

Connectria Hosting
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement