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Never Miss a Call With OpenScape Business Callcenter Solution
sponsored by Unify
VIDEO: Access this short video to see a description of one contact center application and many of its utilities.
Posted: 27 May 2015 | Premiered: 22 Jul 2014

Unify

Is Your Mid-Sized Contact Center Ready for the Cloud?
sponsored by 8x8, Inc.
WEBCAST: This webcast explores the business benefits of deploying a mid-sized contact center in the cloud, including improvements in company profit and revenue and long-term customer satisfaction.
Posted: 21 Apr 2015 | Premiered: Dec 22, 2014

8x8, Inc.

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

LogMeIn Rescue
sponsored by LogMeIn, Inc.
TRIAL SOFTWARE: LogMeIn Rescue lets internal and external IT provide on-demand remote support for PCs, Macs or smartphones. Now IT can access and control the device, to diagnose and solve the problems quickly and securely anytime, anywhere.
Posted: 02 May 2011 | Premiered: 02 May 2011

LogMeIn, Inc.

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

The ins-and-outs: Real-time analytics in workforce management
sponsored by Workday
WEBCAST: Watch this concise webcast to uncover all the ins-and-outs of the real-time analytic mobile application.
Posted: 18 Apr 2014 | Premiered: Aug 13, 2013

Workday

Craft the Right Strategy for Your Enterprise With HP Mobility Solutions
sponsored by Hewlett-Packard Company
PRODUCT DEMO: HP Enterprise Mobility Services can help you build mobile applications that enable you to convert customer interactions into revenue opportunities. Click on the link below to learn more and one of our mobility experts will be in touch shortly to discuss a face to face demo. To reach out to HP directly, please email us at enterprisesolutions@hp.com
Posted: 21 May 2014 | Premiered: 21 May 2014

Hewlett-Packard Company

How to Test in Production with NeoLoad & NeoSense
sponsored by Neotys
WEBCAST: In this webcast, you'll learn all the best practices around load and performance Testing in Production. Then, see how NeoLoad can help you safely conduct tests in production and how to re-use those same test designs to conduct proactive monitoring in production with NeoSense.
Posted: 22 May 2015 | Premiered: Apr 27, 2015

Neotys

Unlock the Potential of Your Businesses' Mobile Moments with a Winning App Strategy
sponsored by Kony
WEBCAST: Does your enterprise have an app strategy that will engage your customers and employees in their mobile moments? Learn how to build a winning app strategy that will identify mobile moments and adapt to the changing demands of your customers and workforce.
Posted: 26 May 2015 | Premiered: May 26, 2015

Kony

What defines an effective user experience?
sponsored by Hewlett-Packard Limited
WEBCAST: In this on-demand webcast, learn what makes for an effective user experience and discover how the right user experience design service can help you find success.
Posted: 10 Mar 2014 | Premiered: Nov 17, 2013

Hewlett-Packard Limited
 
 
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