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The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 02 Feb 2021 | Published: 02 Feb 2021

Liongard

Quantum computing in action
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, we look at Finland and how state investment is being used in a milestone project involving public and private sector organisations to understand the applications of the technology. And we hear how Spanish bank BBVA is examining the complex financial problems that could be solved by quantum computing.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

ComputerWeekly.com

IT Services Statement of Work Guide
sponsored by ClearEdge
WHITE PAPER: Demand for IT Services and Systems Integrators is on the rise, and the Statement of Work (S.O.W.) used to define the services performed by these outside vendors can be critical to achieving a success. This guide helps you avoid mistakes in your IT Services S.O.W.
Posted: 13 Sep 2021 | Published: 31 Dec 2020

ClearEdge

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits
sponsored by ComputerWeekly.com
EGUIDE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment.
Posted: 04 Dec 2020 | Published: 04 Dec 2020

ComputerWeekly.com

How to get closer to the Holy Grail of IT operations management
sponsored by ServiceNow
WHITE PAPER: Self-healing organizations –using AI-driven ITOM to predictively detect issues and resolve them automatically – are a huge, yet unattainable, goal for CIOs. Open up this white paper to learn how to harness AIOps to improve predictability, observability, and real-time decision making to get your organization one step closer to self-healing.
Posted: 07 Apr 2021 | Published: 07 Apr 2021

TOPICS:  IT Services
ServiceNow

Cisco Negotiations Guide
sponsored by ClearEdge
WHITE PAPER: Cisco solutions are entrenched in most organizations which can give their sales teams the upper hand in negotiations. Many customers overpay. But there's hope. This eGuide walks you through a 4-point plan to negotiate the best deal.
Posted: 14 Sep 2021 | Published: 14 Sep 2021

ClearEdge

Transform ITSM For The Modern Digital Economy
sponsored by BMC
WHITE PAPER: In the digital economy, end-users need IT experiences to be innovate, intuitive and automated. Download this white paper to discover four key elements for modernizing ITSM through engaging user experiences, including collaborative knowledge and resolution, autonomous, data-driven experiences and more.
Posted: 18 Dec 2020 | Published: 18 Dec 2020

BMC

The top 3 IT pains of the new reality and how to solve them
sponsored by ServiceNow
WHITE PAPER: In today’s remote work environment, three common IT headaches have emerged. Inside this guide, unearth the causes of these pain points—and learn how to start solving them.
Posted: 21 Aug 2020 | Published: 21 Aug 2020

ServiceNow

Gartner Magic Quadrant for IT Vendor Risk Management Tools (ITVRM)
sponsored by ServiceNow
RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started.
Posted: 07 Oct 2020 | Published: 24 Aug 2020

ServiceNow

Making the business case for quantum computing
sponsored by ComputerWeekly.com
EGUIDE: Tech startups, investors, major suppliers and even leading-edge companies are already placing a bet on the future of quantum computing. In this e-guide, we hear from experts in the tech sector, business consultancies and international corporations as they examine the potential of quantum computing.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

ComputerWeekly.com
 

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