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Telephony Applications Software Reports
 
SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Computer Weekly networking case studies
sponsored by ComputerWeekly.com
CASE STUDY: Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

ComputerWeekly.com

Computer Weekly – 24 September 2019: Climate change – the challenge for datacentres
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
Posted: 23 Sep 2019 | Published: 24 Sep 2019

ComputerWeekly.com

Marel guarantees MS Lync & SharePoint performances to reduce travel costs
sponsored by IPANEMA TECHNOLOGIES
WHITE PAPER: This case study take an in-depth look at how one manufacturing company was able to enhance their Microsoft Lync and SharePoint solutions to improve user experience and cut travel costs.
Posted: 27 Sep 2013 | Published: 27 Sep 2013

IPANEMA TECHNOLOGIES

Independent Lab Test Report: Security of Cisco CallManager-based IP Telephony against Malicious Hacker Attacks
sponsored by Cisco Systems, Inc.
ANALYST REPORT: Cisco Systems becomes the first, and to date the only, IP-Telephony vendor to earn Miercom's highest rating of Secure for its proven ability to defend an IP phone system against malicious attack.
Posted: 10 Aug 2004 | Published: 24 May 2004

Cisco Systems, Inc.

The Proven Financial Benefits of SIP Trunk Consolidation
sponsored by Siemens Enterprise Communications
WHITE PAPER: Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers.
Posted: 03 Jan 2011 | Published: 03 Jan 2011

Siemens Enterprise Communications

Speech Enable the EHR
sponsored by Nuance
WHITE PAPER: This resource highlights a speech recognition solution that improves physician experience with electronic health records, saving them 20 minutes or more of documentation time per day.
Posted: 12 Mar 2014 | Published: 31 Jan 2014

Nuance

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
sponsored by Teleformix
DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008

Teleformix

A Clinically-Driven Approach to ICD-10
sponsored by Nuance
WHITE PAPER: This white paper highlights a voice recognition solution that enables physicians to describe their diagnoses more accurately and enhance the collaborative relationship between themselves, documentation specialists, other clinical staff and HIM pros.
Posted: 11 Mar 2014 | Published: 28 Feb 2013

Nuance

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM
 

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