Technology Best Practices

EGUIDE: As customer expectations increase, so does the need for excellent customer service and customer experience. There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.

Posted: 03 Jul 2020 | Published: 03 Jul 2020

EBOOK: Incoming CIOs have around 100 days to set themselves up with a smooth runway to success. The good news is that countless CIOs have already gone through the rigmarole and made the mistakes so that you don't have to. Here are five common mistakes a new CIO should try to avoid.

Posted: 13 Feb 2020 | Published: 13 Feb 2020

BROCHURE: The key to staying competitive is staying collaborative. There’s no one-size-fits-all solution for IT modernization. Every business has different priorities and budgets–your solution should fit around those needs instead of pushing past them. This brochure provides an overview of what Rackspace Professional Services can do for you. Download it now.

Posted: 02 Mar 2020 | Published: 02 Mar 2020

RESOURCE: The Dell Client Command Suite is a collection of IT management tools that automates and streamlines client deployments, configurations, monitoring and updates. Learn how DellEMC can streamline and simplify your endpoint management through modern solutions with this interactive webpage.

Posted: 27 May 2020 | Published: 27 May 2020

EGUIDE: When Computer Weekly's IT priorities survey was carried out Covid-19 was not something IT leaders would consider when planning ahead. The results of the survey must be considered with this in mind. Discover here the results of Computer Weekly's IT priorities survey for 2020 in Middle East.

Posted: 07 Apr 2020 | Published: 07 Apr 2020

EGUIDE: In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 222 respondents from across the United Kingdom and Ireland.

Posted: 20 May 2019 | Published: 20 May 2019

WHITE PAPER: Organizations should shift their focus away from legacy systems and devote more time to streamlining and future-proofing their operations. This eBook explores exactly how IT organizations should prepare for a digital transformation, and what elements are required for that transition to be successful. Read the guide here to see the details.

Posted: 24 Jan 2020 | Published: 24 Jan 2020

EGUIDE: In this e-guide, take a look at some of our most popular articles on issues faced by IT decision-makers, such as the rise in IT buying decisions from outside the IT department, the importance of ethics in technology, and a look at how the Department for the Environment, Food and Rural Affairs is preparing its IT for the challenges of Brexit.

Posted: 01 Aug 2019 | Published: 01 Aug 2019

WHITE PAPER: So, how exactly do IT projects actually succeed? Download this bimodal IT project execution guide, which delves into 8 considerations you should make before pursuing innovative IT projects.

Posted: 18 Nov 2019 | Published: 18 Nov 2019

EGUIDE: In this e-guide, we bring together the latest advice for businesses on what leaving the EU without a deal would mean for your data protection strategy.

Posted: 16 Dec 2019 | Published: 16 Dec 2019