Technology Best Practices

WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.

Posted: 03 May 2019 | Published: 03 May 2019

WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.

Posted: 18 May 2020 | Published: 18 May 2020

EZINE: The Middle East region is on a path, or even fast track, to becoming a global digital hub. But any country or region heading in this direction will have some fundamentals to get right.

Posted: 05 Apr 2018 | Published: 12 Apr 2018

EZINE: Dutch military intelligence have released a lot of details about the attempted to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.

Posted: 06 Dec 2018 | Published: 13 Dec 2018

BOOK: Download this sample chapter from ITF+ CompTIA IT Fundamentals to learn how to approach IT problems using a standard troubleshooting method, how to troubleshoot common computer problems and more.

Posted: 12 Jan 2021 | Published: 12 Jan 2021

EGUIDE: Read this e-guide on the changing role of the CIO to learn about the challenges and opportunities facing modern CIOs and the leadership skills they need to stay relevant in a digital age.

Posted: 13 Sep 2019 | Published: 13 Sep 2019

WEBCAST: Watch this webinar, which features a panel of experts from Dell, IDC and SAP, to learn how to sharpen your strategy and create a roadmap for the Intelligent Enterprise. They’ll also cover results from a recent survey of businesses who have modernized data centers with cloud operational capabilities to transform with SAP.

Posted: 06 Oct 2020 | Premiered: Oct 6, 2020

EBOOK: Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for decision makers in the UK and Ireland in 2020.

Posted: 06 Apr 2020 | Published: 06 Apr 2020

EGUIDE: This infographic breaks down the complex data into noteworthy insights from enterprise leaders, including bottlenecks to AI development, budget allocation and what parts of their company see the most AI.

Posted: 12 Mar 2020 | Published: 12 Mar 2020

ESSENTIAL GUIDE: In this expert-written guide, familiarize yourself with the fundamentals of cloud management, including the key performance metrics, cost and billing factors to keep an eye on, and the ins-and-outs of cloud management platforms that can offer a remedy.

Posted: 03 Sep 2018 | Published: 03 Sep 2018