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Technology Best Practices White Papers (View All Report Types)
 
Next Gen IT and the Cloud
sponsored by ServiceNow
WHITE PAPER: This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

ServiceNow

What Can You Do Differently to Guard Against Threats from Rapidly Evolving Mobile Malware?
sponsored by IBM
WHITE PAPER: Mobile security is about more than the device: It's also about protecting apps on the device. Learn how IBM can help.
Posted: 09 Oct 2014 | Published: 31 Jan 2014

IBM

Market Overview: SaaS IT Service Management Tools
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper details how to make sure you are selecting the right ITSM tools for your organization.
Posted: 14 Oct 2013 | Published: 21 Feb 2013

BMC Software, Inc.

Modernize your IT with an approach that's purpose built for your needs
sponsored by VMware and IBM
WHITE PAPER: This guide explores the benefits of joint solutions featuring IBM's System x portfolio and VMware's vSphere with Operations Management. These two companies collaborated to develop solutions that address the individual needs and plans of organizations when it comes to cloud environments.
Posted: 18 Apr 2014 | Published: 31 Oct 2013

VMware and IBM

Integrated Systems and Streamlined Practices Propel New, Responsive IT Organizations
sponsored by IBM
WHITE PAPER: Access this report for Forrester to discover how organizations are responding to the need to transform. Discover some of the challenges faced with the transformation, and how the change is far more fundamental than previously anticipated.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

IBM

Transformative Service Management - Reinventing Service Management for the New Style of IT
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
Posted: 26 Nov 2013 | Published: 22 Oct 2013

Hewlett Packard Enterprise

Service Desk Consolidation Cuts Costs and Increases Service Quality
sponsored by BMC Software, Inc.
WHITE PAPER: The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

7 Keys to Success for Managing a Business-Critical Cloud with Confidence
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Need a few tips on how to manage your cloud infrastructure? Here are seven best practices that will keep your business-critical cloud environment up and running.
Posted: 01 May 2012 | Published: 26 Apr 2012

Hewlett Packard Enterprise

Modern Infrastructure 2013 Seminar
sponsored by SearchDataCenter.com
WHITE PAPER: This white paper describes an upcoming event that will teach you how to take back control of your data center.
Posted: 11 Oct 2013 | Published: 11 Oct 2013

SearchDataCenter.com

Taming the Digital Dragon: The 2014 CIO Agenda
sponsored by Gartner
WHITE PAPER: Explore this Gartner report to learn how the CIO and IT management roles are changing to meet rising trends in IT and innovation. Learn what the "digital dragon" is, and how IT teams can leverage innovation and technology change to gain competitive advantage. Read on to learn more.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gartner
 

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