Using Case Management to Empower Employees and transform Customer Service
sponsored by Kofax, Inc.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
Posted: 24 Aug 2012 | Published: 24 Aug 2012
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The business impact of data security regulations: Featuring Massachusetts
sponsored by Sophos
WHITE PAPER:
This article discusses some aspects of a new regulation -- 201 CMR 17:00 -- and offers suggestions on how data security best practices can help with compliance. Companies should discuss the regulation in detail with their legal consul to examine how it affects their unique circumstances and the best course of action to be taken.
Posted: 11 Aug 2009 | Published: 11 Jun 2009
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Business Software Management: Best Practices for Ongoing Success
sponsored by More Direct
EGUIDE:
This e-guide from SearchCIO.com highlights the baseline requirements that must be met by business software in order to deliver the higher-level services and information that help businesses thrive.
Posted: 21 Jan 2013 | Published: 21 Jan 2013
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Navigating Growth Strategies in the Wake of Technological Uncertainty
sponsored by Oracle NetSuite
ANALYST REPORT:
In today's business world, developing a strategy for sustained growth is plagued by the uncertainty ushered in by technological disruption. Download now to learn how companies across the world are encountering and overcoming the key challenges posed by digital disruption, evolving market demands, and more.
Posted: 27 Jun 2018 | Published: 20 Jun 2018
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Samsung Electronics France Reduced DSO and Improved Invoice Tracking with Esker DeliveryWare
sponsored by Esker Inc.
CASE STUDY:
When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking.
Posted: 10 Jul 2009 | Published: 10 Jul 2009
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About to Buy Guide: Building a Business Case for DR
sponsored by SearchCIO.com
EGUIDE:
Are you a CIO looking to justify your DR project to upper management? This Q&A with Paul Kirvan, a consultant with more than 20 years of experience in business continuity management, will give you a perspective on the overall issue of DR and why your organization should implement a documented backup plan.
Posted: 05 Mar 2013 | Published: 05 Mar 2013
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How to Use the Six Laws of Persuasion during a Negotiation
sponsored by Global Knowledge
WHITE PAPER:
Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
Posted: 10 Dec 2008 | Published: 01 Oct 2006
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eBook: The Green Data Center 2.0: Energy Efficient Computing in the 21st century
sponsored by Hewlett Packard Company and Intel
EBOOK:
Chapter 4 of the eBook, Green Data Center, picks up where the other previous chapters left off in the plan for going green in the data center. This chapter takes a step back and looks at the project from a holistic point of view for creating a green and energy efficient data center.
Posted: 12 May 2009 | Published: 12 May 2009
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Bringing BI to the Masses
sponsored by SearchCIO.com
EZINE:
This issue of Enterprise CIO Decisions E-Zine highlights several success stories showcasing how today's IT leaders are finding enough success to increase BI investments and, ultimately, putting their data growth management concerns to rest.
Posted: 25 Apr 2012 | Published: 24 Apr 2012
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Lower business risk and increase IT productivity with a managed file transfer solution for SOA
sponsored by IBM
WHITE PAPER:
This IBM white paper provides an introduction to the managed file transfer topic and IBM WebSphere MQ File Transfer Edition. WebSphere MQ File Transfer Edition is designed to address the needs of organizations that rely on the transfer of files as well as organizations that want more control, manageability and auditability.
Posted: 30 Sep 2010 | Published: 30 Sep 2010
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