Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT:
This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010
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MicroScope – December 2019: Time for change
sponsored by MicroScope
EZINE:
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
Posted: 04 Dec 2019 | Published: 06 Dec 2019
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4 Pandemic Planning Considerations for IT
sponsored by Service Express
RESOURCE:
Access this blog post to learn the 4 essential business function considerations to include in your pandemic planning strategy and discover the benefits of each.
Posted: 04 Sep 2020 | Published: 04 Sep 2020
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Software Developer Makes a Quick Transition to Remote Work
sponsored by Insight
CASE STUDY:
Transitioning 100,000 employees to a remote-first work experience overnight seems borderline impossible. Dive into this case study to learn how this large software company conquered today’s remote work paradigm switch with ease.
Posted: 19 Nov 2020 | Published: 19 Nov 2020
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Transform ITSM for the Modern Digital Economy
sponsored by BMC
WHITE PAPER:
In the digital economy, end-users need IT experiences to be innovate, intuitive and automated. Download this white paper to discover four key elements for modernizing ITSM through engaging user experiences, including collaborative knowledge and resolution, autonomous, data-driven experiences and more.
Posted: 18 Dec 2020 | Published: 18 Dec 2020
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Digital Transformation to Optimize Applications
sponsored by Cisco
WHITE PAPER:
Organizations can guarantee better application performance by upgrading their platforms. In this infographic, explore how embracing digital transformation can improve application performance, reduce public cloud costs and more
Posted: 18 Nov 2020 | Published: 18 Nov 2020
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CW Middle East July-Sept 2019: SAP project drives digital transformation for Saudi Arabia's largest auto company
sponsored by ComputerWeekly.com
EZINE:
It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.
Posted: 25 Jun 2019 | Published: 11 Jul 2019
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Top 10 Ways Your IT Team is Wasting Time (And What You Can Do About It)
sponsored by Advizex
WHITE PAPER:
Access this white paper to see the 10 most common IT inefficiencies that organizations are facing and learn how to solve them.
Posted: 04 Sep 2020 | Published: 04 Sep 2020
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The Perfect Partnership: Boosting Human IT Support with Virtual Agents
sponsored by Serviceaide
WHITE PAPER:
Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Under the Hood of the Modern IT Service Desk
sponsored by ServiceNow
EGUIDE:
Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own.
Posted: 27 Jan 2020 | Published: 27 Jan 2020
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