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IT Infrastructure Library

IT Infrastructure Library Reports

Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System sponsored by ServiceNow WHITE PAPER: Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change. Posted: 24 Jan 2018 \| Published: 28 Dec 2017 TOPICS: Best Practices \| Cloud Computing \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Strategic Planning

Reinventing IT Service Management with a Virtual Support Agent sponsored by Serviceaide WHITE PAPER: Installing, managing, and responding to incidents— the daily life of an IT service desk manager can be as hectic as they come. In this white paper, learn how your business can reinvent its ITSM team and deliver a better experience for your customers and your IT team. Posted: 13 Apr 2018 \| Published: 13 Apr 2018 TOPICS: CIOs \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| ITIL

Why You Shouldn’t Be Afraid of Replacing Your Legacy ITSM Suite sponsored by ServiceNow WHITE PAPER: Migrating to a modern ITSM platform has myriad benefits. So why aren't more companies doing it? This white paper explores the fear of legacy suite change and how to overcome it. Posted: 19 Sep 2016 \| Published: 01 Aug 2016 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| ITIL

IT Modernization: Orchestration and Automation Solutions sponsored by Red Hat PRODUCT OVERVIEW: This resource details several tools that enable the self-service and automatic provisioning of infrastructure resources to dynamically develop and deploy applications—streamlining DevOps processes with the goal of creating a more agile infrastructure. Download your copy here. Posted: 30 Oct 2017 \| Published: 31 Dec 2016 TOPICS: CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Service Management \| IT Systems \| IT Workforce \| ITIL

Equipped with the Proper Management Strategies, See IT Downtime Decrease sponsored by Blue Medora EGUIDE: This expert e-guide offers three essential strategies to ensure IT workers are proactively managing your IT infrastructure, rather than spending the majority of their time reacting to problems as they arise. Also, learn about the most popular IT performance management infrastructures, and how they can be affecting the service of your enterprise. Posted: 11 Jan 2017 \| Published: 11 Jan 2017 TOPICS: CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Asset Management \| IT Asset Management Software \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL \| Server Management \| Server Virtualization \| Systems Maintenance \| Systems Management

How to Achieve Transformative Business Outcomes with ITSM sponsored by Hewlett-Packard Enterprise VIDEO: Tune into this brief video to achieve transformative business outcomes with an ITSM that will improve organizational agility, boost business efficiency, and lower operational costs. Watch now to faster realize transformative ideas for the enterprise—and deliver them with greater impact. Posted: 19 Sep 2016 \| Premiered: 31 Dec 2015 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Business Service Management \| CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Systems Management \| Systems Management Services

How to Yield the Benefits of Converged Infrastructure sponsored by Dell, Inc. and Intel® EGUIDE: Is converging corporate infrastructure—to eliminate siloed servers, storage, data and processes—worth the risk of potential vendor lock-in? Discover how to yield maximum benefit from implementing converged infrastructure in your data center, as well as learn CI implementation best practices. Posted: 23 Jun 2016 \| Published: 21 Jun 2016 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Center Power Management \| Data Centers \| IT Industry \| IT Infrastructure \| IT Management \| IT Systems \| ITIL \| Network Infrastructure \| Network Management \| Storage Infrastructure \| Storage Management

As Digital Transformation Drives Innovation, Make Sure Your IT Service Management Doesn't Fall Behind sponsored by ServiceNow EGUIDE: This eGuide addresses the growth of ITSM methods, tools, and processes. Also, engage in seven CIO tips for existing and upcoming ITSM changes that are reconstructing IT services, how to manage all of these developments effectively and ways in which you can keep your enterprise relevant. Posted: 31 Oct 2016 \| Published: 24 Oct 2016 TOPICS: CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Asset Management \| IT Asset Management Software \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| ITIL

Manage Your Data Center Operations More Efficiently sponsored by Hewlett Packard Enterprise EGUIDE: This expert e-guide offers 10 professional tips to improve the management process of IT assets and IT support in your data center. Walk through these tips and see first-hand how they can improve upon the strategies you already have in your data center while also offering a fresh new perspective. Posted: 28 Dec 2016 \| Published: 18 Dec 2016 TOPICS: Data Center Consolidation \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Systems \| ITIL

Accelerate Service Delivery to Increase IT Value sponsored by Red Hat RESOURCE: By downloading this resource, you'll learn how to accelerate IT service delivery using self-service catalogs and automated provisioning. Read on to see how the management tools outlined here will assist in delivering more apps and services to market, faster, while still maintaining operational control of all environments. Posted: 26 Oct 2017 \| Published: 31 Dec 2016 TOPICS: CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Asset Management \| IT Asset Management Software \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

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