G.lite

WHITE PAPER: In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.

Posted: 21 Nov 2018 | Published: 21 Nov 2018

EBOOK: Among consumers, vendors and analysts alike, 5G gets a lot of hype – much of it deserved. Massive improvements in wireless capacity and latency really will unleash a new generation of digital experiences that transform industries. In this interactive e-book, explore 5 overlooked factors that can make or break 5G rollouts.

Posted: 26 Nov 2019 | Published: 26 Nov 2019

EGUIDE: In this e-guide, Computer Weekly sits down with with senior IT managers from a number of multi-national companies to discuss the latest trends and newest developments in the world of software-defined networks.

Posted: 23 Oct 2017 | Published: 23 Oct 2017

VIDEO: Since their legacy Lotus Notes environment was going to shutdown, which included over 200 custom apps, one company took a group of workers that had been developing ITIL and service management modules for years and transitioned them into a team that builds custom apps. Find out the benefits they realized from this process.

Posted: 26 Jan 2018 | Premiered: 19 Jan 2018

EZINE: It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.

Posted: 25 Jun 2019 | Published: 11 Jul 2019

EBOOK: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.

Posted: 04 Apr 2018 | Published: 20 Jan 2018

EBOOK: In this whitepaper, find out how ServiceNow, a leading IT service management (ITSM) provider, pushed their IT operations into high gear using their own ITSM and IT operations management platforms.

Posted: 09 Oct 2018 | Published: 09 Oct 2018

EZINE: In this issue of CW Middle East, read how the UAE and the Abu Dhabi National Oil Company have recognised that things will change as oil and gas resources dwindle. Digital technology, such as artificial intelligence, has been identified as a key driver for future industries.

Posted: 02 Jan 2020 | Published: 09 Jan 2020

EBOOK: It's time to move IT beyond the traditional "better, faster, cheaper — pick any two" conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.

Posted: 29 Apr 2019 | Published: 20 Apr 2019

WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.

Posted: 30 Apr 2019 | Published: 30 Apr 2019