G.lite

WHITE PAPER: Long-term 5G profitability and cost of operation KPIs will only be achieved with a shift to a real-time digital operating model. That will require a major change in business strategy and IT delivery models for Telcos. In this white paper, explore 5 key questions the Telco C-suite should be asking to help them plan for the 5G era.

Posted: 12 Nov 2019 | Published: 12 Nov 2019

EZINE: The Netherlands is a hotbed for digital developments, whether it's developing a port that will host autonomous ships or the proliferation of contactless payments. Its population is open to new ideas and it has a rich tech startup scene with a large community of techies.

Posted: 02 Nov 2018 | Published: 08 Nov 2018

WHITE PAPER: There's a lot of AI-infused, automation-heavy IT service tools available on today's market – but choosing practically is key. Find step-by-step outlines for planning artificial intelligence and automation strategies that not only give your IT teams the tools to succeed, but is sustainable well into the future.

Posted: 29 Apr 2019 | Published: 29 Apr 2019

WHITE PAPER: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.

Posted: 25 Oct 2018 | Published: 23 Aug 2018

WHITE PAPER: Read about a cutting-edge ITSM platform that uses graphical tools to configure and deploy new applications – all without any installation steps or having to write additional lines of code.

Posted: 15 Mar 2019 | Published: 15 Mar 2019

EZINE: It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.

Posted: 25 Jun 2019 | Published: 11 Jul 2019

CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

EBOOK: Open this whitepaper to learn how IT can escape its traditional role for something bigger with the help of intelligent and automated workflows – freeing up IT's time to focus on value-adding projects rather than manual maintenance tasks.

Posted: 10 Oct 2018 | Published: 10 Oct 2018

ESSENTIAL GUIDE: Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments to look over the course of 2019.

Posted: 30 Apr 2019 | Published: 29 Apr 2019

EZINE: It's hardly surprising that the Netherlands is pioneering smart cities. The tech-savvy nation is already planning to have a digital port in Rotterdam with automated ships. Now, according to one Dutch academic, "almost every Dutch municipality is doing something with smart technology".

Posted: 03 Aug 2018 | Published: 09 Aug 2018