E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK:
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010
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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY:
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010
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Infographic: Gartner 2020 IT spending forecast
sponsored by ComputerWeekly.com
EGUIDE:
With the waning of global uncertainties, businesses are redoubling investments in IT as they anticipate revenue growth, but their spending patterns are continually shifting. This infographic shows Gartner 2020 IT spending forecast.
Posted: 21 Jan 2020 | Published: 21 Jan 2020
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Want to Get the Most from HCI? Pay Attention to Your Data Protection Strategy
sponsored by Veeam Software
WHITE PAPER:
The following custom white paper demonstrates the data protection requirements of HCI and how to integrate protection with the platform to ensure your workloads are properly safeguarded. Download now to get started.
Posted: 28 Oct 2019 | Published: 30 Apr 2019
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Cisco Zero Trust
sponsored by Cisco
WHITE PAPER:
Read this paper to learn a comprehensive approach to secure access for your workforce, workloads, and workplace.
Posted: 21 Jan 2020 | Published: 21 Jan 2020
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Why Data Center Modernization is Critical to Business Success
sponsored by Dell EMC
WHITE PAPER:
Inside this report, explore the findings of this Forrester survey to find out what infrastructure technologies midmarket IT decision makers are using to drive their modernization strategies forward – and where each organization is gauging their own modernization progress.
Posted: 31 Oct 2019 | Published: 31 May 2019
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Expanding Your Service Offerings with Recurring IT Assessments
sponsored by RapidFire
WHITE PAPER:
This white paper shares how MSPs can make regular and ongoing IT assessments feasible from both a resource and cost perspective and presents a blueprint for incorporating recurring assessments into your standard service offerings. Read on here to learn how to add recurring IT assessments to your service arsenal.
Posted: 06 Dec 2019 | Published: 31 Dec 2017
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CW Middle East January-March 2020: Digital leads the way at Abu Dhabi oil giant
sponsored by ComputerWeekly.com
EZINE:
In this issue of CW Middle East, read how the UAE and the Abu Dhabi National Oil Company have recognised that things will change as oil and gas resources dwindle. Digital technology, such as artificial intelligence, has been identified as a key driver for future industries.
Posted: 02 Jan 2020 | Published: 09 Jan 2020
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The Total Economic Impact of IBM Resilient
sponsored by IBM
ANALYST REPORT:
Download the white paper on Intelligent Orchestration to learn best practices for building consistent IR processes and leveraging security orchestration and automation for guided response.
Posted: 19 Dec 2019 | Published: 19 Dec 2019
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Early Adopters Driving Smart Operations with IoT
sponsored by Mendix
WHITE PAPER:
It’s been projected that IoT drive operations could generate up to $11.1 trillion per year by 2025 – so the urgency for businesses to explore this opportunity has become ever clearer. Use this whitepaper to review and evaluate real world IoT uses, top IoT industries, potential IoT applications, and more.
Posted: 19 Nov 2019 | Published: 19 Nov 2019
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