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Computer Telephony Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

7 Tips to Get New Engineers Ready to Be On-Call
sponsored by Atlassian
WHITE PAPER: For new engineers, shouldering the shared on-call responsibilities that DevOps encourages can seem like a daunting task. Inside, uncover 7 tips for prepping your newest engineers for their upcoming on-call responsibilities – including configuring notification alerts, tech stack training advice, and more.
Posted: 08 Jul 2019 | Published: 08 Jul 2019

Atlassian

The Economic Impact of ServiceNow IT Applications
sponsored by ServiceNow
ANALYST REPORT: Inside this report from Forrester, take a closer look into the real financial benefits that have been directly tied to ServiceNow's IT management product suite using a variety of measurements.
Posted: 21 Aug 2019 | Published: 30 Jun 2019

ServiceNow

BMC Helix: Deliver everything-as-a-service with intelligent, omni-channel experiences in the cloud
sponsored by BMC
WHITE PAPER: Growing service demands have placed a heavy burden on the businesses providing them, and the cost of managing these services is resource intensive. Read this short 2-page whitepaper to learn how a BMC Helix cloud can provide your business support in service management.
Posted: 11 Jul 2019 | Published: 11 Jul 2019

BMC

True Data Protection with HPE SimpliVity
sponsored by NTT
RESOURCE: Read the following blog post to discover 6 ways in which HPE SimpliVity hyper-converged infrastructure can bolster data protection in enterprises today—giving folks the flexibility to tune RTOs and enable high-frequency backup and replication across multiple sites.
Posted: 10 Sep 2019 | Published: 28 Apr 2018

NTT

5 practical tips for implementing SD-WAN
sponsored by Windstream Communications
WHITE PAPER: In this white paper, discover Forrester's 5 practical tips for implementing SD-WAN in your organization.
Posted: 22 Jul 2019 | Published: 22 Jul 2019

Windstream Communications

How to Build a Test Team For a Digital Transformation Project
sponsored by nfocus
WHITE PAPER: The difference between a successful or unsuccessful digital transformation (DX) projects often sits on the shoulders of your testing team. Read this 4-page whitepaper that will help guide you to assemble the best possible test team for your digital transformation project.
Posted: 08 Jul 2019 | Published: 08 Jul 2019

nfocus

Infrastructure Monitoring 101: The Power to Predict and Prevent
sponsored by Splunk
WHITE PAPER: Monitoring the infrastructure that supports critical apps and services — layers of interconnected technologies that become more complex every year — is key to any organization's success. Download "Infrastructure Monitoring 101: The Power to Predict and Prevent" to learn what that entails in today's technology landscape.
Posted: 19 Aug 2019 | Published: 19 Aug 2019

Splunk

The Manufacturing Logistics & Retail Workers' Experience
sponsored by Dell
WHITE PAPER: Inside, explore the findings of a worker productivity survey and find out how your organization can bridge the technology gaps that are affecting workforce productivity.
Posted: 21 Aug 2019 | Published: 21 Aug 2019

Dell
 

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