EBOOK:
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
CASE STUDY:
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
EZINE:
In this handbook, focused on tech careers for women in the Asia-Pacific region, Computer Weekly looks at what can be done to attract more women into software development.
WHITE PAPER:
Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
CASE STUDY:
In order to to develop the best car, optimize the performance on race-weekend and evolve faster than their competitors, the BTW Alpine F1 Team needed a way to maximize the potential of their data. Access this case study to learn why the BWT Alpine F1 Team turned to KX to extract more value from their data in a very fast way.
WHITE PAPER:
Read this paper to learn how the edge, bursting with useful data, is the future and Building the intelligent edge means making intelligent choices.
WHITE PAPER:
The Supermicro server and storage families that incorporate the Intel® 3rd Gen Xeon® Processors enable new workloads to be run, allowing unique insight from massive amounts of data. Learn how to reduce application run time and infrastructure costs with Supermicro and Intel®.
WHITE PAPER:
Check out this white paper to learn about Supermicro's next-gen X12 BigTwin hardware, featuring 3rd Generation Xeon® Scalable Processors supporting up to 40 cores, higher instructions per clock, and two 512-bit-FMA units.
WHITE PAPER:
Read this paper to learn how improving platform security and establishing a foundation of trust, organisations large and small can help simplify security operations.
WHITE PAPER:
Learn how to find what has worked for your workforce over the past year and what hasn't in order to find the way forward to improve the way you work.
