Computer Telephony Reports

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Computer Weekly – 8 August 2023: How to improve developer productivity
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our latest buyer's guide examines the developer experience and looks at how critical it can be for productivity. The tech sector still struggles with diversity and inclusion – we ask what's standing in the way of ethnic minorities making it to the top. Read the issue now.
Posted: 04 Aug 2023 | Published: 08 Aug 2023

TechTarget ComputerWeekly.com

Trend Watch: CIO trends
sponsored by TechTarget ComputerWeekly.com
EZINE: In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at predictions for 2023, how the Australian Red Cross managed a donation surge, Mondelez's digital transformation and Singapore's public sector IT strategy.
Posted: 19 Jan 2023 | Published: 19 Jan 2023

TechTarget ComputerWeekly.com

2021 UKI Media Consumption Infographic: Impact of the Pandemic on IT Purchasing
sponsored by TechTarget ComputerWeekly.com
EBOOK: In this infographic, we take a look at the impact of the pandemic on IT purchasing in the UKI region and analyse the best marketing and sales approaches for prospect outreach on the new 'digital' normal.
Posted: 13 Jan 2022 | Published: 13 Jan 2022

TechTarget ComputerWeekly.com

ASEAN IT Priorities 2022: Top Observations & Trends
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how ASEAN enterprises are directing their IT investments and what are the main observations and trends for ASEAN in 2022.
Posted: 19 Jan 2022 | Published: 19 Jan 2022

TechTarget ComputerWeekly.com

2022 UKI IT Priorities Infographic: Pandemic Impact & Major Trends
sponsored by TechTarget ComputerWeekly.com
EBOOK: Each year, Computer Weekly asks IT decision-makers what projects they have planned for the coming year. The effects of the global Covid-19 pandemic were evident in the 2022 TechTarget/Computer Weekly IT Priorities survey. To find out more about the results of this survey download the infographic here.
Posted: 13 Jan 2022 | Published: 13 Jan 2022

TechTarget ComputerWeekly.com

Computer Weekly – 24 October 2023: Brewing data insights at Heineken
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
Posted: 24 Oct 2023 | Published: 24 Oct 2023

TechTarget ComputerWeekly.com

2022 ANZ Salary Survey - Future Work Infographic
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: The results are in for the 2022 Career and Salary Survey. With over 200 respondents who work in the ANZ IT sector, this infographic will give you a snapshot of what was the impact of the pandemic on IT staff, how working arrangements have changed and which topics have become a life priority for those working in tech.
Posted: 04 May 2022 | Published: 04 May 2022

TechTarget ComputerWeekly.com

APAC Media Consumption Survey 2022
sponsored by TechTarget ComputerWeekly.com
LANDING PAGE: Information is a powerful tool for IT decision-makers, and we understand that our readers enjoy consuming media in many different ways. With this in mind, we are trying to gain a better understanding of what content types our readership values the most. By taking this survey, you will help us shape our content around your needs.
Posted: 19 May 2022 | Published: 19 May 2022

TechTarget ComputerWeekly.com