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Business Intelligence Software

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ALSO CALLED: Business Intelligence Tools, BI Software, BI Tools
DEFINITION: Software that explores operational key performance indicators that enable corporations to cut-costs and make decisions in real-time thus improving bottom line results.
Business Intelligence Software Reports
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Integrating CRM and Contact Center Technologies to Improve Customer Experience
sponsored by Avtex
WHITE PAPER: View this white paper to learn how your organization can improve contact center performance and customer satisfaction with a CRM integration. Review how a CRM integration can help provide superior customer service on first contact, and learn what to look for in a contact center and CRM integration software.
Posted: 25 Sep 2019 | Published: 31 Dec 2017

Avtex

Why Aren't Your Self-Service Options Landing?
sponsored by Coveo
EGUIDE: Is your organization suffering from poor self-service? Inside, discover the cost of poor customer self-service. Uncover 6 reasons why your self-service options aren't landing, and learn what your organization can do to get back on track.
Posted: 24 Sep 2019 | Published: 23 Sep 2019

Coveo

Innovating Innovation
sponsored by Rightpoint
RESOURCE: Innovation is going to happen with or without you. So, what do you need to get ahead? Inside, discover how innovation can help set your business apart. Uncover what different types of innovation look like across your organization, and explore how to develop a culture of innovation in 3 simple steps.
Posted: 24 Sep 2019 | Published: 18 Sep 2019

Rightpoint

Autonomous Database for Dummies
sponsored by Oracle and Intel®
EBOOK: What if your database could install, manage, secure, and upgrade itself—with little or no manual administration required? Now it's possible, thanks to machine learning, artificial intelligence and the power of the cloud.
Posted: 24 Sep 2019 | Published: 24 Sep 2019

Oracle and Intel®

3 Steps to a Successful Workplace Chatbot Project
sponsored by Workgrid
RESOURCE: View this article to discover 3 easy steps your organization can take in order to ensure workplace chatbot project success. Review the importance of persona mapping, and get the tools you need to perfect your chatbot implementation project.
Posted: 24 Sep 2019 | Published: 19 Jul 2019

Workgrid

Operationalizing a Fully Integrated Demand Gen Engine at Druva
sponsored by TechTarget
CASE STUDY: How did Druva, a cloud data protection and management provider, drive breakthrough performance in a competitive market? View this case study to learn more, and discover how Druva broke down internal and external barriers to fuel sustained growth with TechTarget.
Posted: 24 Sep 2019 | Published: 24 Sep 2019

TechTarget

How Ready Are You for Account-Based Marketing?
sponsored by TechTarget
WHITE PAPER: How ready is your organization when it comes to implementing account-based marketing (ABM)? Inside, discover 5 criteria to assess AMB readiness. Review the benefits of an ABM implementation, and decide if your organization is ready to take its next steps with ABM.
Posted: 24 Sep 2019 | Published: 24 Sep 2019

TechTarget

How 6 Companies are Handling the IoT Revolution
sponsored by Contentstack
RESOURCE: View this article to uncover how the IoT is changing the way organizations around the world do business. Explore how companies like Amazon are succeeding with the IoT, and unlock tips for your organization's IoT transformation.
Posted: 23 Sep 2019 | Published: 14 Aug 2019

Contentstack

How Data Will Shape Our Digital Future
sponsored by Hewlett Packard Enterprise
RESOURCE: View this article to learn how infrastructure plays a critical role in effective data management. Review how data is set to shape our digital future, and learn how a significant infrastructure investment can help your organization make use of data influx, and improve every aspect of your business.
Posted: 23 Sep 2019 | Published: 23 Sep 2019

Hewlett Packard Enterprise

The Buyers Guide to Collaborative Workplace Software
sponsored by Poly
WHITE PAPER: View this buyer's guide on collaborative workplace software to learn how Polycom can help your organization achieve a total workplace transformation.
Posted: 20 Sep 2019 | Published: 20 Sep 2019

Poly

A Guide to One-to-One Marketing for the Forward-Thinking Enterprise, with Examples
sponsored by Contentstack
RESOURCE: View this article to discover how your organization can boost customer engagement and drive more sales with a one-to-one marketing strategy, and uncover 3 steps to making one-to-one marketing work for you.
Posted: 20 Sep 2019 | Published: 29 May 2019

Contentstack

CMS Maintenance Shouldn't Be a Full-Time Job
sponsored by Contentstack
RESOURCE: Inside, explore how your organization can vastly improve how it maintains content with a headless CMS. Review how a headless CMS can help eliminate the grueling nature of CMS maintenance, and uncover how a headless CMS from Contentstack can help your organization improve its CMS maintenance process.
Posted: 20 Sep 2019 | Published: 28 Aug 2019

Contentstack

5 Ways Headless CMS Architecture Advances Innovation Across Enterprises
sponsored by Contentstack
RESOURCE: View this article to learn how your organization can improve its online traffic with a headless content management system (CMS). Review the benefits of a headless CMS adoption, and explore 5 ways headless architecture can advance innovation across your entire enterprise.
Posted: 19 Sep 2019 | Published: 15 May 2019

Contentstack

Digital Transformation: Whose Job Is It, Anyway?
sponsored by Contentstack
RESOURCE: When it comes to digital transformation, no one gets to say, "That's not my job." But whose job is it? Inside, discover who's responsible for your organization's digital transformation. Review the pros and cons of a digital transformation project, and learn how a headless CMS can help streamline your organization's transformation initiatives.
Posted: 19 Sep 2019 | Published: 07 Aug 2019

Contentstack

Are You Auditing Travel and Expenses Effectively?
sponsored by Concur Technologies
RESOURCE: Inside, discover tips and tricks for successful travel and expense auditing. Learn how to run an effective auditing program, and explore your travel and expense auditing software options with SAP Concur.
Posted: 19 Sep 2019 | Published: 19 Sep 2019

Concur Technologies

InteractionSync: Solving Agent Efficiency Issues and Increasing Contact Center Productivity
sponsored by Avtex
WHITE PAPER: How can your organization improve agent efficiency and increase contact center productivity? View this white paper, and learn how Avtex InteractionSync can help your contact center boost efficiency and agent productivity, and decide if InteractionSync is right for your organization.
Posted: 19 Sep 2019 | Published: 31 Dec 2017

Avtex

6 Reasons Customer Experience Management is the New Enterprise Marketing
sponsored by Contentstack
RESOURCE: In this article, explore 6 reasons why customer experience management (CEM) should take precedence in your enterprise marketing strategy. Discover how a great CX adds value to your brand, and uncover how CEM makes powerful enterprise marketing affordable and attainable.
Posted: 18 Sep 2019 | Published: 12 Jun 2019

Contentstack

Cloud Contact Center: Control Your Costs, Empower Your Agents, and Create Happy Customers
sponsored by Verint Systems
WHITE PAPER: View this report to explore how the adoption of cloud technology is impacting the future of the contact center. Review the top reasons driving contact centers to invest in the cloud, and decide if cloud technology is right for your organization.
Posted: 18 Sep 2019 | Published: 31 Jul 2018

Verint Systems

The Customer Experience Executive's Agenda: Minimize Customer Effort Through Intelligent Journey Management
sponsored by Verint Systems
WHITE PAPER: View this report from Aberdeen to explore the top priorities driving the CX executive's agenda. Review key building blocks firms use to minimize customer effort through intelligent journey management, and get the tools you need to successfully orchestrate your organization's customer journeys.
Posted: 18 Sep 2019 | Published: 31 Mar 2019

Verint Systems

An Accounting Executive's Guide to a Simpler Month End
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn how your organization's finance team simplify their month-end close process by gleaning insight into how over 2,300 companies around the globe are managing their current close processes, and review 5 steps your organization can take to improve, streamline, and refine its month-end close.
Posted: 17 Sep 2019 | Published: 17 Sep 2019

ServiceNow

8 Must-Know Content Marketing Trends
sponsored by Contentstack
RESOURCE: View this article to discover 8 must-know content marketing trends turning the marketing world upside-down, and learn how these fresh new trends are expected to change the way marketers interact with consumers forever.
Posted: 17 Sep 2019 | Published: 05 Feb 2019

Contentstack

How can Finance Leaders Deliver Intelligence Across the Business?
sponsored by Concur Technologies
RESOURCE: View this infographic to learn how finance leaders can achieve intelligent finance across their organization in 5 steps. Review how to simplify your spending views and improve compliance, and explore your software options with SAP Concur.
Posted: 16 Sep 2019 | Published: 16 Sep 2019

Concur Technologies

5 Reasons Why Adopting an API-First CMS is Critical for Your Business
sponsored by Contentstack
RESOURCE: In this article, explore how today's leading CMS technology differs from traditional CMS tools. Review the product features and benefits of an API-first CMS, and discover 5 reasons why your organization should make the switch.
Posted: 16 Sep 2019 | Published: 16 Sep 2019

Contentstack

Gartner Peer Insights: Web Content Management
sponsored by Contentstack
RESOURCE: In this article from Gartner, explore the key features of a successful WCM platform. Review what your peers have to say on various WCM vendors, and decide what WCM vendor is right for your organization by reviewing peer insights on Adobe, Contentstack, IBM, Oracle, and more.
Posted: 16 Sep 2019 | Published: 15 May 2019

Contentstack

The Total Economic Impact of Adobe Analytics and Adobe Audience Manager
sponsored by Adobe Inc
RESEARCH CONTENT: View this Forrester Total Economic Impact report to uncover the potential ROI of an Adobe Analytics and Adobe Audience Manager adoption, and decide if Adobe is right for your organization's customer experience goals.
Posted: 16 Sep 2019 | Published: 31 Dec 2018

Adobe Inc
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