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ALSO CALLED: Business Intelligence Tools, BI Software, BI Tools
DEFINITION: Software that explores operational key performance indicators that enable corporations to cut-costs and make decisions in real-time thus improving bottom line results.
Business Intelligence Software White Papers (View All Report Types)
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IDC PlanScape: Data Intelligence Software for Data Governance
sponsored by Qlik
WHITE PAPER: In this IDC study, explore how organizations can improve their data governance strategy with data intelligence software, and review how your organization can take advantage of data intelligence software for better, safer, data governance.
Posted: 04 Oct 2019 | Published: 31 Aug 2018

Qlik

The 5 Forces Building the Next Data Wave
sponsored by Splunk
WHITE PAPER: View this white paper to explore the 5 forces building the next data wave. Review how these 5 forces can help unite your organization's data and business goals, and learn what you can do to catch the next big wave in business transformation.
Posted: 04 Oct 2019 | Published: 04 Oct 2019

Splunk

How to Choose a Modern Analytics Platform
sponsored by Qlik
WHITE PAPER: View this guide to uncover best practices for choosing a modern analytics platform. Review a broad range of analytics use cases, and learn about broader platform capabilities you should consider before making a decision.
Posted: 02 Oct 2019 | Published: 02 Oct 2019

Qlik

3rd-Generation Business Intelligence: Unlocking All the Possibility in Your Data
sponsored by Qlik
WHITE PAPER: View this white paper to uncover how 3rd-generation business intelligence can help your organization make the most out of its data, and explore your software options with Qlik.
Posted: 02 Oct 2019 | Published: 02 Oct 2019

Qlik

Put Data at the Centre of Your Business
sponsored by Adobe Inc
WHITE PAPER: View this white paper to discover how your organization can gain a competitive advantage by becoming more data-centric. Additionally, explore 4 steps to becoming a data-centric organization, and review how to reposition and unleash the true power of your customer data with expert advice from Adobe.
Posted: 02 Oct 2019 | Published: 31 Dec 2018

Adobe Inc

3 Artificial Intelligence Ethics Questions Manufactures Face Right Now
sponsored by IFS
WHITE PAPER: How can manufacturing professionals successfully adopt AI technology without risking a science fiction level disaster? View this white paper from IFS to find out, and uncover 3 essential questions your manufacturing organization should consider before an AI deployment.
Posted: 02 Oct 2019 | Published: 02 Oct 2019

IFS

The Effect of AI: Agent Replacement of Augmentation?
sponsored by IFS
WHITE PAPER: How is AI expected to impact the labor force? View this white paper to find out.
Posted: 02 Oct 2019 | Published: 02 Oct 2019

IFS

Winning with Superior Customer Experiences
sponsored by Adobe Inc
WHITE PAPER: View this white paper to learn how brands can create, optimize, and deliver personalized customer experiences at scale with the help of Adobe Experience Manager.
Posted: 01 Oct 2019 | Published: 01 Oct 2019

Adobe Inc

Europe: High-stakes CX
sponsored by Verizon
WHITE PAPER: How can your organization break through Europe's unique set of CX challenges? Inside, discover the ways brands can overcome the que set of challenges Europe provides to enjoy significant CX success in the region, and learn why Europeans are so distrusting of brands using their data.
Posted: 30 Sep 2019 | Published: 30 Sep 2019

Verizon

Why More High-Performance Companies Are Depending on Intent Data
sponsored by TechTarget
WHITE PAPER: What is B2B intent data and how can it help your organization? Inside, get a crash course on B2B intent data. Learn how B2B intent data can help your organization glean actionable insights, and uncover top intent use cases today.
Posted: 27 Sep 2019 | Published: 27 Sep 2019

TechTarget

CX in Retail: Making Personalization Work While Protecting Customer Privacy
sponsored by DMI Inc
WHITE PAPER: Inside, discover how to make personalization work for your retail organization without compromising customer privacy. Uncover the digital technologies moving retailers closer to seamless digital experience, and review 4 ways to keep your customer secure throughout the personalization process.
Posted: 26 Sep 2019 | Published: 26 Sep 2019

DMI Inc

Integrating CRM and Contact Center Technologies to Improve Customer Experience
sponsored by Avtex
WHITE PAPER: View this white paper to learn how your organization can improve contact center performance and customer satisfaction with a CRM integration. Review how a CRM integration can help provide superior customer service on first contact, and learn what to look for in a contact center and CRM integration software.
Posted: 25 Sep 2019 | Published: 31 Dec 2017

Avtex

How Ready Are You for Account-Based Marketing?
sponsored by TechTarget
WHITE PAPER: How ready is your organization when it comes to implementing account-based marketing (ABM)? Inside, discover 5 criteria to assess AMB readiness. Review the benefits of an ABM implementation, and decide if your organization is ready to take its next steps with ABM.
Posted: 24 Sep 2019 | Published: 24 Sep 2019

TechTarget

The Buyers Guide to Collaborative Workplace Software
sponsored by Poly
WHITE PAPER: View this buyer's guide on collaborative workplace software to learn how Polycom can help your organization achieve a total workplace transformation.
Posted: 20 Sep 2019 | Published: 20 Sep 2019

Poly

InteractionSync: Solving Agent Efficiency Issues and Increasing Contact Center Productivity
sponsored by Avtex
WHITE PAPER: How can your organization improve agent efficiency and increase contact center productivity? View this white paper, and learn how Avtex InteractionSync can help your contact center boost efficiency and agent productivity, and decide if InteractionSync is right for your organization.
Posted: 19 Sep 2019 | Published: 31 Dec 2017

Avtex

Cloud Contact Center: Control Your Costs, Empower Your Agents, and Create Happy Customers
sponsored by Verint Systems
WHITE PAPER: View this report to explore how the adoption of cloud technology is impacting the future of the contact center. Review the top reasons driving contact centers to invest in the cloud, and decide if cloud technology is right for your organization.
Posted: 18 Sep 2019 | Published: 31 Jul 2018

Verint Systems

The Customer Experience Executive's Agenda: Minimize Customer Effort Through Intelligent Journey Management
sponsored by Verint Systems
WHITE PAPER: View this report from Aberdeen to explore the top priorities driving the CX executive's agenda. Review key building blocks firms use to minimize customer effort through intelligent journey management, and get the tools you need to successfully orchestrate your organization's customer journeys.
Posted: 18 Sep 2019 | Published: 31 Mar 2019

Verint Systems

An Accounting Executive's Guide to a Simpler Month End
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn how your organization's finance team simplify their month-end close process by gleaning insight into how over 2,300 companies around the globe are managing their current close processes, and review 5 steps your organization can take to improve, streamline, and refine its month-end close.
Posted: 17 Sep 2019 | Published: 17 Sep 2019

ServiceNow

Increase Customer Satisfaction by Focusing on the Citizen Experience
sponsored by Avtex
WHITE PAPER: In this white paper, explore how governments and government agencies can improve their citizens' satisfaction by refining their citizen experience. Additionally, learn how to define a successful citizen experience, and uncover 3 steps to improving yours.
Posted: 16 Sep 2019 | Published: 31 Dec 2017

Avtex

The New Generation of CMS-Personalized Customer Experiences
sponsored by Jahia
WHITE PAPER: View this white paper to discover how a modern content management system (CMS) can improve your organization's overall customer experience. Review the benefits of a technologically advanced and personalized CMS, and explore your CMS software options with Jahia.
Posted: 13 Sep 2019 | Published: 13 Sep 2019

Jahia

Profit from AI and Machine Learning
sponsored by Dataiku
WHITE PAPER: View this white paper to learn how your organization can profit from AI and machine learning technologies.
Posted: 12 Sep 2019 | Published: 29 Oct 2018

Dataiku

Adobe Document Cloud for Sales
sponsored by Adobe Systems Incorporated
WHITE PAPER: What does your organization know about your potential vendor's e-signature security features? In this white paper, discover 4 pertinent security questions you should be asking potential e-signature vendors, and learn how e-signature technology can help your organization achieve digital transformation.
Posted: 10 Sep 2019 | Published: 10 Sep 2019

Adobe Systems Incorporated

Delivering Artificial Intelligence at Scale
sponsored by Information Builders
WHITE PAPER: In this white paper, discover how business analytics tools and AI can help your organization deliver smarter outcomes. Review your software options with an Information Builders WebFOCUS business analytics platform, and learn how WebFOCUS can help your organization deliver AI at scale, boost organization-wide efficiency, and more.
Posted: 09 Sep 2019 | Published: 09 Sep 2019

Information Builders

Adobe Document Cloud for Microsoft Office 365 and SharePoint
sponsored by Adobe Systems Incorporated
WHITE PAPER: In this white paper, learn how Adobe Document Cloud for Office 365 can help your organization convert its paper-based processes into compelling digital experiences.
Posted: 06 Sep 2019 | Published: 06 Sep 2019

Adobe Systems Incorporated

Tomorrow's AI-Enabled Banking
sponsored by IPSoft
WHITE PAPER: In this white paper, learn how banks that harness AI and other cognitive technology can combat digital disruption and gain a competitive advantage. Discover how AI is set to impact the banking industry in the future, and decide if AI is right for your retail banking organization.
Posted: 05 Sep 2019 | Published: 05 Sep 2019

IPSoft
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