BPO Services

WHITE PAPER: IDC conducted a study on behalf of Sterling Commerce, an IBM Company, to determine how Sterling Commerce customers were using B2B integration software innovatively to improve core processes. Continue reading this paper to learn the results of that study and find out how innovators use b2b integrations software to shrink cycle time and cost.

Posted: 24 Feb 2011 | Published: 24 Feb 2011

WHITE PAPER: Putting together a business case does not rank high on most IT executives’ list of favorite activities. But the ability to put together a compelling case is now more than ever a core competency. This paper explains how you can significantly increase your chances of approval if you follow the nine steps provided within.

Posted: 24 Feb 2011 | Published: 24 Feb 2011

CASE STUDY: Coles sought out HP's SAP payroll services to simplify and lower costs. Read on to learn more about HP's SAP payroll services.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

EGUIDE: This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.

Posted: 26 Jun 2013 | Published: 26 Jun 2013

WHITE PAPER: One of the most popular business motto’s within the past year is "more for less." Organizations want things better, faster, and cheaper. In the IT world this is all too true as well. BPM is the tool that delivers faster, better, and cheaper solutions. Read this paper for an in-depth look into BPM from the perspective of the CIO.

Posted: 18 Dec 2009 | Published: 18 Dec 2009

PRESENTATION TRANSCRIPT: Read this resource to learn how Cisco and VMware are partnering to improve business process outsourcing, delivering a secure environment with a new virtual workspace that unifies virtual desktops, voice, and video.

Posted: 05 Dec 2011 | Published: 05 Dec 2011

WHITE PAPER: This white paper describes how the trend of broader BPM programs has changed what companies need in terms of BPM technology and “know-how.” Continue reading to learn three steps for helping establish a solid foundation for a BPM program that can enable your organization to easily scale its process improvement capability.

Posted: 05 Aug 2011 | Published: 05 Aug 2011

EZINE: Experts say that a growing number of organizations use cloud computing to support their business process management (BPM) initiatives—and with good reason, considering the potential benefits. But the cloud comes with challenges that smart companies can address using the expert advice in this issue of ebizQ.com's BPM Quarterly.

Posted: 08 Dec 2011 | Published: 08 Dec 2011

EGUIDE: Unsure if dynamic case management (DCM) is the right strategy for your organization?  In this e-guide, Neil Ward-Duton, co founder and research director of MWD Advisors answers top DCM questions and reveals its key benefits to business success.

Posted: 18 Sep 2014 | Published: 18 Sep 2014

CASE STUDY: This paper explains how T-Systems, an SAP global hosting partner and an outsourcing provider for SAP, turned to SAP Education to create an intensive SAP training course that greatly reduced the need for travel. Read on to learn the business benefits T-Systems has experienced since combining efforts with SAP Education.

Posted: 28 Sep 2010 | Published: 28 Sep 2010