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Moving beyond the Queue - Focusing on the Real-Time Customer sponsored by Inova Solutions WHITE PAPER: In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands. Posted: 20 May 2008 \| Published: 19 May 2008 TOPICS: Call Center Management \| Call Centers \| Contact Center Management \| Contact Management Software \| CRM \| Workforce

The Science of Cross-Sell and Upsell sponsored by Informa TechTarget RESEARCH CONTENT: Download this research brief to explore a new 5-step approach for implementing a more structured and consistent approach to cross-selling and upselling. Posted: 08 Feb 2021 \| Published: 09 Jun 2020 TOPICS: Sales \| Sales and Marketing Software \| Sales Channels \| Sales Consulting Services \| Sales Contact Management Software

How Intent Data Impacts Tech Buying and Selling in Today’s Market sponsored by Informa TechTarget WEBCAST: In this webinar you will get a clear read on today’s markets. Learn what your marketing and sales teams should be doing to optimize demand capture in the current environment. Posted: 08 Feb 2021 \| Premiered: Jul 20, 2020 TOPICS: Sales \| Sales and Marketing Software \| Sales Consulting Services \| Sales Contact Management Software \| Sales Force Automation \| Sales Information Systems

Sales Loves Priority Engine: Millions of Pipe in 10 Minutes sponsored by Informa TechTarget WEBCAST: Watch this brief video to hear from Barry Magee, Director of Business Intelligence at Citrix, as he recounts how the Citrix sales team quickly adopted TechTarget’s Priority Engine, and the benefits it helped them realize. Posted: 08 Feb 2021 \| Premiered: May 15, 2020 TOPICS: Sales \| Sales and Marketing Software \| Sales Channels \| Sales Consulting Services \| Sales Contact Management Software \| Sales Information Systems

Intent Data: It’s Becoming a Key Ingredient for Revenue Growth sponsored by Informa TechTarget ANALYST REPORT: A new study from Demand Gen Report has uncovered that intent is now a key pipeline accelerator and use cases for intent data are rapidly expanding within sales and marketing organizations. Download this exclusive report sponsored by TechTarget to discover 10 emerging use cases to put to use in your company. Posted: 08 Feb 2021 \| Published: 31 Aug 2020 TOPICS: Data Analytics \| Data Management \| Data Management Software \| Sales \| Sales and Marketing Software \| Sales Channels \| Sales Consulting Services \| Sales Contact Management Software \| Sales Force Automation \| Sales Information Systems \| Sales Order Management \| Sales Orders \| Sales Representatives

Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices sponsored by Oracle Corporation WHITE PAPER: This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions. Posted: 02 Jun 2008 \| Published: 01 Mar 2008 TOPICS: Application Deployment \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Service Best Practices \| Customer Support Software \| Oracle (Product) \| Reporting Software \| Sales Contact Management Software \| Sales Force Automation \| Sales Information Systems \| Vendor Selection

Computer Weekly – 4 March 2025: Cutting the costs of AI sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, we analyse how the emergence of the DeepSeek AI model shows how the cost of deploying AI is coming down. Samsung put a UK tech startup at the heart of its latest smartphone launch – we talk to its founder. And we look at a project looking to optimise road haulage to reduce carbon emissions. Read the issue now. Posted: 04 Mar 2025 \| Published: 04 Mar 2025 TOPICS: Artificial Intelligence \| Environmental Compliance \| Environmental Standards \| Green Data Center \| Green Storage \| Mobile Device Management \| Smart Phones \| Software \| Software Development Methodologies \| Supply Chain Management \| Supply Chains \| Transportation Industry \| Transportation Management

Computer Weekly – 16 April 2024: VMware users hit by licence hikes after Broadcom takeover sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, VMware users are facing licence fee increases after the acquisition by Broadcom, with education bodies worst hit – we talk to unhappy customers. Read the issue now. Posted: 12 Apr 2024 \| Published: 16 Apr 2024 TOPICS: CIOs \| Cloud Computing \| Environmental Compliance \| Internet Appliances \| Internet Infrastructure \| Licensing \| Software \| Software Development Life-Cycles \| Software Licensing \| Virtual Machine \| Virtualization Security \| VMware

Computer Weekly – 30 May 2023: Can the UK cash in on chips? sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, the UK government has committed £1bn to the semiconductor sector – but can it ever compete with the US and China? The potential of 5G networking could transform manufacturing – we examine the implications. Read the issue now. Posted: 26 May 2023 \| Published: 30 May 2023 TOPICS: Artificial Intelligence \| CIOs \| Cloud Computing \| Cloud Storage \| Code Management \| Internet Appliances \| Machine Tools \| Manufacturing \| Manufacturing Systems \| Security \| Security Best Practices \| Security Standards \| Semiconductor Industry \| Semiconductors \| Software \| Software Architectures \| Software Development Life-Cycles

API Management: The role of APis in digital business transformation sponsored by TechTarget ComputerWeekly.com EGUIDE: Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services. Posted: 08 Feb 2021 \| Published: 09 Nov 2020 TOPICS: Application Development \| Application Programming Interfaces \| Applications Management \| Applications Software \| Software \| Software Architectures \| Software Development Tools

Address Book Software Reports