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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play),'s Alex Howard discusses the differences between unified messaging and  … 

Unified Messaging definition sponsored by, powered by an online computer dictionary
Unified Messaging White Papers (View All Report Types)
26 - 50 of 189 Matches Previous Page  |  Next Page
Industrial Internet of Things for Smart and Secure Siren Solutions
sponsored by Motorola, Inc.
WHITE PAPER: In this white paper, find out how Motorola can help your community better collect, analyze, and share real-time event-specific information from your siren alerting system.
Posted: 06 Nov 2017 | Published: 06 Nov 2017

Motorola, Inc.

SD-WAN for UCAAS: Optimizing Bandwidth on any Network
sponsored by Vonage
WHITE PAPER: In this white paper, take a closer look at the impact of implementing SD-WAN technology for UCaaS and how it aligns with your cloud-based needs.
Posted: 03 Nov 2017 | Published: 03 Nov 2017


Business Communications Essentials for Digital Transformation
sponsored by West UC
WHITE PAPER: In this white paper, learn how secure, private, and reliable business communications deliver a competitive advantage. Then, gain a better understanding of the top criteria to consider for UC providers.
Posted: 17 Oct 2017 | Published: 17 Oct 2017

West UC

Introducing Logitech MeetUp
sponsored by Logitech Inc.
WHITE PAPER: In this white paper, learn how Logitech MeetUp, a videoconferencing tool with the speaker, microphone, and camera all-in-one can help you have more productive meetings to accomplish your business goals.
Posted: 03 Oct 2017 | Published: 03 Oct 2017

Logitech Inc.

Realizing the Promise of Scale in the Cloud
sponsored by West UC
WHITE PAPER: In this white paper, find out how healthcare organizations depend on UCaaS to provide up-to-date technology and deliver productivity benefits to improve customer satisfaction.
Posted: 25 Sep 2017 | Published: 25 Sep 2017

West UC

Secure Cloud Faxing for Highly Regulated Industries
sponsored by j2 Global
WHITE PAPER: In this white paper, learn how you can seamlessly implement a cloud fax model without impacting functionality and security – all while gaining a better understanding of the traits to consider when selecting a cloud fax vendor.
Posted: 25 Sep 2017 | Published: 25 Sep 2017

j2 Global

Understand, Manage, and Optimize your Multi-Vendor, Hybrid UC Environment
sponsored by Vyopta
WHITE PAPER: The rise of multi-vendor, hybrid unified communication (UC) environments has become an unstoppable wave. By 2021, the hybrid market is estimated to grow to a $91.74 billion industry. Learn how to understand, manage, and optimize your own multi-vendor, hybrid UC environment effectively.
Posted: 11 Aug 2017 | Published: 11 Aug 2017


5 Must-Ask Questions when Choosing a Unified Communications Vendor
sponsored by Mitel
WHITE PAPER: Not all unified communications and collaboration products (UCC) are equally effective in delivering the flexibility and integration your employees need to thrive. Uncover the 5 questions you should be asking when evaluating UCC vendors to ensure that you achieve the best ROI possible.
Posted: 25 Jan 2017 | Published: 25 Jan 2017

Leveraging Digital Communications Platforms to Reach the Modern Consumer
sponsored by Mitel
WHITE PAPER: Today's customers demand flexibility from their digital interactions. Discover how you can provide seamless, satisfying digital experiences to your customers through email, text, web chat, and social media in this white paper now.
Posted: 04 May 2016 | Published: 04 May 2016

What do Financial Service Customers want from a Contract Center
sponsored by Five9
WHITE PAPER: In this research report, 995 survey respondents reveal how contact center technology plays an important role in their experience and how they choose their financial institutions.
Posted: 28 Sep 2017 | Published: 28 Sep 2017


9 Reasons to Make the Move to a Cloud Contact Center
sponsored by Five9
WHITE PAPER: Discover the 9 reasons to make the switch to a cloud contact center. Learn how the cloud allows you to reduce hardware costs, speed deployment, enable agents to work remotely, and more.
Posted: 28 Sep 2017 | Published: 28 Sep 2017


Understanding Your Unified Messaging Choices
sponsored by AVST
WHITE PAPER: There is no single best deployment method for Unified Messaging (UM), with every customer having a different set of needs and requirements. Access this white paper to explore the different types of Unified Messaging and learn which one best fits your needs.
Posted: 21 Feb 2017 | Published: 21 Feb 2017


A Guide to Patient Interaction
sponsored by Avaya TSG
WHITE PAPER: Discover how to enhance the patient experience by automating routine processes and expanding patient interaction outside the hospital. Access now and learn the benefits of proactive outreach, both pretreatment and post-discharge, including fewer preventable readmissions, reduced costs, and more.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

New Rules of Engagement: Dispelling 3 Myths of Communications
sponsored by Avaya TSG
WHITE PAPER: Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

Infographic: Health IT Networking Insights, Trends
sponsored by Avaya TSG
WHITE PAPER: How do new and emerging networking technologies affect health IT specifically? Access this infographic to learn how telemedicine, mobile, cloud computing, virtualization, and more, are being used in a healthcare setting to benefit patients, as well as medical professionals.
Posted: 30 Jun 2016 | Published: 31 May 2016

Avaya TSG

Seamless Communications and Collaboration for the Connected Mobile Enterprise
sponsored by Mitel Networks Limited
WHITE PAPER: From this white paper, discover how you can achieve seamless, real-time mobile collaboration in your enterprise. Read on to learn how to leverage existing business apps, embedded real-time communications, and collaboration to boost the agility of your connected mobile enterprise.
Posted: 12 Apr 2016 | Published: 12 Apr 2016

Mitel Networks Limited

How Software-Defined WAN Can Maximize VoIP Reliability and Performance
sponsored by Citrix
WHITE PAPER: This short paper provides an overview of how software-defined wide area network (SD-WAN) technology can improve your VoIP experience by ensuring quality connections even when individual MPLS and Internet links suffer from interruptions and unreliable performance.
Posted: 20 Nov 2015 | Published: 20 Nov 2015


IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014


University Improves Learning with Cloud Messaging
sponsored by Dimension Data
WHITE PAPER: In this case study, explore how a university with a large, diverse student and staff population updated their ageing, legacy email system with a cloud messaging solution.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Dimension Data

Improve Enterprise Email Systems with HP Messaging Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Find out how HP Messaging Services can increase the reliability and performance of email systems, and help better manage your infrastructure with consistent, efficient and cost-competitive services.
Posted: 04 Sep 2014 | Published: 30 Apr 2013

Hewlett-Packard Enterprise

Solution Brief: End-to-End Service Management for Unified Communications
sponsored by Riverbed Technology, Inc.
WHITE PAPER: When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
Posted: 30 Jul 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Market Trends - Secure File Sharing and Collaboration in the Enterprise
sponsored by Accellion, Inc.
WHITE PAPER: This report by Forrester Analyst Heidi Shey showcases workforce behaviors and trends that are hastening demand for secure file sharing and collaboration solutions.
Posted: 02 Jun 2014 | Published: 04 Feb 2014

Accellion, Inc.

The Future Of Work Is Video-Enabled
sponsored by Polycom, Inc.
WHITE PAPER: This informative guide explores the role of video collaboration in today's changing business landscape.
Posted: 29 May 2014 | Published: 29 May 2014

Polycom, Inc.

Helping The Business Work Smarter, Not Harder
sponsored by Polycom, Inc.
WHITE PAPER: This informative guide explores three ways IT can bolster productivity with video-based collaboration.
Posted: 28 May 2014 | Published: 28 May 2014

Polycom, Inc.

Get Ready for Unified Communications!
sponsored by Arkadin
WHITE PAPER: This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
Posted: 20 May 2014 | Published: 20 May 2014

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