Telecommunications Billing Systems

WHITE PAPER: To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.

Posted: 20 Jul 2009 | Published: 01 Jul 2009

WHITE PAPER: In today's expanding and increasingly intricate IT environments, how exactly can IT filter through all events as they occur to solve system issues as they arise? Learn more about intelligent event analytics, designed to recognize patterns and anomalies within your system's activity and take steps to resolve problems instantly.

Posted: 01 Jun 2018 | Published: 01 Jun 2018

WHITE PAPER: For financial institutions, gaining a competitive advantage means finding optimization opportunities within business processes wherever they emerge. Find out the top five reasons that financial institutions are turning towards robotic process automation as a way to gain a competitive advantage while still meeting regulatory requirements.

Posted: 02 Jul 2018 | Published: 02 Jul 2018

WHITE PAPER: Inside this case study, learn how esteemed UK retailer John Lewis improved troubleshooting and resolution times, gained real-time infrastructure insights, and more with the help of a cutting-edge analytics and operations platform – and find out how they integrated intelligence tech into their capacity planning process.

Posted: 15 Feb 2019 | Published: 15 Feb 2019

WHITE PAPER: Legacy IT service management (ITSM) systems aren't always able to keep up with today's business pace, but some organizations are still clinging to their old systems. Inside this white paper, learn why IT modernization might not be as difficult as you think – and why it's a necessity now more than ever.

Posted: 18 Mar 2019 | Published: 18 Mar 2019

WHITE PAPER: Access this comprehensive guide to learn everything you need to know to get started with HCI, and the benefits it can offer your cloud initiatives.

Posted: 16 May 2019 | Published: 16 May 2019

WHITE PAPER: According to a recent study, nearly half of all US businesses currently have, or are considering, recurring revenue-based offerings. This white paper provides key implementation and infrastructure tips to help you find success with your recurring revenue initiative.

Posted: 26 Nov 2013 | Published: 26 Nov 2013

WHITE PAPER: This case study reveals how a leading educational publisher architected an order-to-cash (OTC) system capable of handling the demands of high order volumes and business growth.

Posted: 12 Nov 2013 | Published: 12 Nov 2013

WHITE PAPER: The process of verifying that business intelligence report content has not been adversely affected following a change in the IT environment can be time-consuming and tedious. This resource introduces a utility that automates the testing process – read on to learn more.

Posted: 15 Jan 2014 | Published: 30 Sep 2012

WHITE PAPER: This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges.

Posted: 16 Jun 2014 | Published: 16 Jun 2014