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Regional Networks White Papers (View All Report Types)
 
UC Journey: 6 Reasons to Choose a Cloud-Based UC Solution
sponsored by CallTower, Inc.
WHITE PAPER: Despite the massive migration of applications, services and data to the cloud, most organizations have hung onto their trusty on-prem UC solution. Yet, as unified communications systems begin to age, businesses are finding that UCaaS platforms are full of promise. In this white paper, uncover 6 reasons to move to a cloud-based UC solution.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

CallTower, Inc.

Communications and collaboration checklist for startups
sponsored by RingCentral
WHITE PAPER: For startups to really thrive and grow, there needs to be a culture of real-time collaboration in place from Day 1. Whether you're just getting started or you’re a well-established, high-growth startup on the rise, this checklist can help determine just how comprehensive and effective your employee communications and collaboration plan is.
Posted: 15 Dec 2020 | Published: 30 Sep 2020

RingCentral

The Observability Pipeline Buyer’s Guide
sponsored by Cribl.io
WHITE PAPER: Download this guide to explore a checklist of key ideas to consider when looking at a observability pipeline, such as protocol support and management systems. Plus, alternative build strategies for implementing one in your organization.
Posted: 23 Dec 2020 | Published: 23 Dec 2020

Cribl.io

How to Prepare IT Service Management for Next Generation Technology
sponsored by Serviceaide
WHITE PAPER: There's a lot of AI-infused, automation-heavy IT service tools available on today's market – but choosing practically is key. Find step-by-step outlines for planning artificial intelligence and automation strategies that not only give your IT teams the tools to succeed, but is sustainable well into the future.
Posted: 29 Apr 2019 | Published: 29 Apr 2019

Serviceaide

Let’s Create A More Connected World
sponsored by AVI-SPL
WHITE PAPER: You adapted quickly to the stresses of COVID-19. But, now it’s time to create a long-term plan for improving and shaping your global operations. In this white paper, uncover 5 broad areas that can help you reshape and optimize your workplace and employees experience – and keep your organization connected across geographic boarders and time zones.
Posted: 08 Apr 2021 | Published: 08 Apr 2021

AVI-SPL

IT Service Management at High Velocity
sponsored by Atlassian
WHITE PAPER: High-velocity ITSM is all about transitioning an IT organization from a traditional service development and support team to one operating at high speed. Open up this white paper to explore more on this topic, including benefits of high velocity IT, high-velocity ITSM platforms and more.
Posted: 02 Feb 2021 | Published: 02 Feb 2021

Atlassian

Eight Cloud Communications Trends To Watch In 2021
sponsored by Intrado
WHITE PAPER: What does 2021 have in store for IT departments? Will it be the year that cloud communications finally breaks through? Or will restricted budgets hold back innovation? In this report, find out the answers to these questions and uncover 8 predictions for cloud communications in 2021.
Posted: 17 Mar 2021 | Published: 17 Mar 2021

Intrado

How to deliver a Service Catalog that your customers will “actually” use
sponsored by Freshworks
WHITE PAPER: Jump inside this white paper to uncover best practices on how to design, develop, implement, and drive adoption of a service catalog that your internal customers and employees will actually use.
Posted: 14 Sep 2020 | Published: 14 Sep 2020

Freshworks

Seven Critical Success Factors For Your Cloud Voice Strategy
sponsored by Intrado
WHITE PAPER: With time, a move to cloud voice is becoming more and more essential. Even before the world went remote, analysts were predicting an explosive growth in cloud communications. Now, you must ready your employees for the future of work. Take in this white paper outlining 7 critical success factors to implementing cloud voice.
Posted: 19 Mar 2021 | Published: 19 Mar 2021

Intrado

Unified Communications Management Before and After Deployment
sponsored by Nectar Corp
WHITE PAPER: A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
Posted: 21 Feb 2017 | Published: 17 Feb 2017

Nectar Corp
 

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