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ESMR White Papers (View All Report Types)
The Key Factors of Successful Organizational Change
sponsored by RingCentral
WHITE PAPER: Learn 5 key considerations when implementing a new cloud-based unified communications strategy.
Posted: 07 Mar 2018 | Published: 07 Mar 2018


How Unified Communications Impacts IT Teams in 2017
sponsored by Vyopta
WHITE PAPER: Learn more about what 300+ IT, AV, network, and video conferencing specialists have to say about the changes within the unified communications industry, how these changes have affected their role, and trends to expect.
Posted: 12 Jul 2017 | Published: 12 Jul 2017


Mobile Enterprise 2020: 8 Ways Mobility will Transform Communications for Business
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, top mobility influencers tell the 8 ways mobility will transform communications.
Posted: 14 Mar 2017 | Published: 31 Dec 2015

Mitel Networks Limited

Guide to Finding a New Phone System For Small to Medium Businesses
sponsored by Mitel Networks Limited
WHITE PAPER: This guide provides 7 steps that will help you find the right phone communications for your SMB.
Posted: 09 May 2017 | Published: 31 Jan 2017

Mitel Networks Limited

Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System
sponsored by ServiceNow
WHITE PAPER: Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.
Posted: 24 Jan 2018 | Published: 28 Dec 2017


Edge IT: The Engine Powering Digital Transformation
sponsored by Equinix
WHITE PAPER: In the age of digital transformation, what does the edge of your IT landscape look like? How are your peers approaching it? Read this guide to find out how other IT pros are approaching edge IT, trends in data center concentration, strategies to overcoming key challenges, and more.
Posted: 02 Nov 2017 | Published: 02 Nov 2017


Unified Communications Management Before and After Deployment
sponsored by Nectar Corp
WHITE PAPER: A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
Posted: 21 Feb 2017 | Published: 17 Feb 2017

Nectar Corp

Case Study: Cloud UC Savings and Flexibility Keeps Lincoln Moving
sponsored by MASERGY
WHITE PAPER: Read this short case study which shows how a moving and storage company deployed UC to improve flexibility and create savings.
Posted: 15 Jul 2016 | Published: 15 Jul 2016


Meeting the Video Demands of Millennials
sponsored by Cisco Systems, Inc.
WHITE PAPER: Meeting the video demands of millennials can be a daunting task. They expect fast, consistent video that can work on a variety of platforms in an instant.How do you keep up with the video demands of this group?Access this resource that takes a deeper look at this audience's video demands and interests.
Posted: 25 May 2017 | Published: 31 Jan 2017

Cisco Systems, Inc.

The Emerging Opportunity for Full Stack Communications in the Midmarket
sponsored by Avaya CenturyLink
WHITE PAPER: If your business is struggling with communications complexities, you may be in a communications environment that fails to benefit your customers and employees. This white paper written by Principal Analyst, Dave Michels, covers the issues with IT and communications and explains how a full-stack communications approach may be able to remove them.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

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