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Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts.
WHITE PAPER:
Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
WHITE PAPER:
As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
WHITE PAPER:
The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
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This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing.
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Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
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Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.
WHITE PAPER:
A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
