City of Los Angeles Improves Customer Satisfaction with Self-Service Portal Presentation Transcript
sponsored by Oracle Corporation
PRESENTATION TRANSCRIPT:
Today's customer is demanding easier, faster access to answers and problem solutions, and to meet these demands, many organizations turn to customer self-service strategies. Check out this presentation transcript to learn how Los Angeles Department of Water and Power implemented a customer self-service portal to standardize customer service levels.
Posted: 15 Apr 2013 | Published: 15 Apr 2013
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City of Los Angeles Improves Customer Satisfaction with Self-Service Portal
sponsored by Oracle Corporation
VIRTUAL ENVIRONMENT:
Los Angeles Department of Water and Power (LADWP) turned to Oracle WebCenter Portal, and LADWP customers now have a customer self-service portal which includes: account information such as bills, payments and rebate processing, application and content management integration, and multi-channel access, including mobile devices.
Posted: 04 Apr 2013 | Premiered: 04 Apr 2013
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Protecting Microsoft® SharePoint® Environments with the Hitachi Data Protection Suite Powered by CommVault
sponsored by Hitachi Data Systems
PRODUCT LITERATURE:
Download this paper to learn how document management and collaboration solutions can help speed up access and availability to applications and improve content sharing throughout an organization.
Posted: 20 Oct 2006 | Published: 01 Sep 2006
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SharePoint E-Zine - Volume 18: Tips and Tricks for Electronic Content Management
sponsored by SearchWinIT
EZINE:
Organizations with growing volumes of data are using the Enterprise Content Management capabilities in SharePoint to gain a strategic advantage. Find out how to get the most out of SharePoint's ECM functionality to take your organization to the next level.
Posted: 16 Feb 2010 | Published: 16 Feb 2010
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Webcast: "Free" Open Source Portals: Myth, Hype, or Reality?
sponsored by IBM
WEBCAST:
Go beyond software license fees when evaluating a portal solution. Learn about trends in the portal market, what’s driving demand, cost drivers for portal projects and how to evaluate commercial vs. open source portal solutions. This webcast will show how to drive innovation, deliver exceptional web experiences, and realize tangible business value.
Posted: 10 Dec 2010 | Premiered: Dec 10, 2010
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Document Import Kit for SharePoint 2003 (DocKIT)
sponsored by Vyapin Software Systems Private Limited
PRODUCT OVERVIEW:
Document Import Kit for SharePoint 2003 (DocKIT) is a powerful, easy-to-use tool to import documents from multiple file systems & network shares into Microsoft SharePoint Portal Server 2003 and Microsoft Windows SharePoint Services.
Posted: 23 Jan 2006 | Published: 01 Jan 2005
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Integrating IBM WebSphere Portal and IBM Mashup Center Software
sponsored by IBM
WHITE PAPER:
This white paper outlines the potential integration options between IBM WebSphere® Portal and IBM Mashup Center software. Organizations can implement these integration options to achieve greater flexibility while lowering costs.
Posted: 17 Aug 2010 | Published: 06 Mar 2009
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Maximizing Portal Application Performance
sponsored by ClearApp, Inc.
WHITE PAPER:
This white paper highlights advancements in portal technology, exploring their effect on application performance management and their ability to overcome existing management challenges.
Posted: 27 Aug 2007 | Published: 01 Aug 2007
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Next-generation Enterprise Collaboration: The Case for Deploying Open Source Solutions
sponsored by Rivet Logic Corporation
WHITE PAPER:
View this paper and learn how deploying effective enterprise and Web collaboration solutions can result in significant organizational and end user benefits for the enterprise, internal and external audiences, business end-users and IT departments.
Posted: 23 Apr 2010 | Published: 01 Oct 2008
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Making Your Portal and Mashup Decision: Advantage IBM
sponsored by IBM
WHITE PAPER:
If your organization is considering deploying a new portal or migrating from one solution to another, IBM can help you make an educated and benefits-focused decision. This evaluation guide takes a scenario-based approach to help you navigate the portal decision criteria based on your current business priorities.
Posted: 17 Aug 2010 | Published: 14 Apr 2010
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