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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 
Definition continues below.
Unified Messaging Reports
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An Expert Guide to the Best Practices for Cloud-Based UC
sponsored by Carousel Industries
EGUIDE: In this exclusive e-guide, you will discover why cloud UC best fits today's mobile workforce, and why enterprises are moving beyond premises-based UC hardware and choosing cloud-based UC technology.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

Carousel Industries

How to Take Advantage of UC Applications
sponsored by TechTarget
RESOURCE: There seems to be a disconnect between UC applications and how employees do their jobs. In our new technical guide, explore the shift in UC toward application platforms, the expansion of UC in mobile app development, and more.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

TechTarget

Expert E-Guide: Why Enterprises Favor Managed Video-Conferencing Services
sponsored by Carousel Industries
EGUIDE: In this exclusive e-guide, you will learn why enterprises are turning to service providers for managed video-conferencing services. Access this expert guide to mitigate risk and lower your collaboration operational costs.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

Carousel Industries

Global Technology Innovator Assures Unified Communications Services Performance
sponsored by NetScout Systems, Inc.
CASE STUDY: In this white paper, learn how you can foster effective internal communication and collaboration, and optimize environments with voice and video monitoring.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Manage Voice, Video Communications in Call Centers with a UC Platform
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: In this white paper, learn how unified communications technologies can help your organization better utilize converged IT infrastructure and how to ensure high media quality and streamline interactions.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Bring Security and Efficiency to Healthcare with Cloud Communications
sponsored by 8x8, Inc.
WHITE PAPER: This white paper explains how cloud computing can help you more efficiently share patient information without putting any of that sensitive data at risk.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

8x8, Inc.

Making the Most of Microsoft Lync
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: Enterprises are investing in collaboration tools to improve productivity and communications. Users adapt to these solutions and quickly become intolerant of delays and disruptions, thus rapid triage and restoration of services becomes a necessity.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Promote Better Business Communications by Improving Call Quality
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: In this white paper, discover how to source the root cause of your voice and video call quality problems. Read on to learn more about a UC server that provides a holistic view of user experience for all converged IP-based services to help maintain user satisfaction.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Maximize the Value of Your Huddle Room with UC Collaborative Technologies
sponsored by Polycom, Inc.
WHITE PAPER: This research study highlights the value and importance of huddle rooms, often mismanaged and under-appreciated small meeting spaces. Read now to discover why small spaces are a source of confusion for AV and VC professionals.
Posted: 24 Nov 2015 | Published: 31 Oct 2015

Polycom, Inc.

Take Team Collaboration to the Next Level: A UC Webcast Series
sponsored by Polycom, Inc.
WEBCAST: In this four-part webcast series, you will discover how to take your team collaboration to the next level by upgrading your conference phone, mobilizing meeting spaces, and driving presence in your organization.
Posted: 24 Nov 2015 | Premiered: Nov 24, 2015

Polycom, Inc.

Enterprise Cloud Communications: Run Your Business at Customer Speed
sponsored by 8x8, Inc.
VIDEO: In this video, you will learn how to combine the power of Salesforce with an enterprise cloud communications platform to deliver highly personalized customer service. Learn how to empower enterprise collaboration with the utmost security and availability by tuning in now.
Posted: 24 Nov 2015 | Premiered: 28 Jul 2015

8x8, Inc.

Determine Your Unified Communications ROI Based on Industry
sponsored by 8x8, Inc.
RESOURCE: In this resource, you will learn how to calculate your business's potential ROI gained from implementing a unified communications platform. Access this resource now to determine the specific numbers behind this ROI based on your individual business.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

8x8, Inc.

How to Provide Accelerated Triage for Cisco UC/Jabber
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: In this brief resource, you will learn how to improve your UC service delivery and IT collaboration with a UC server, complete with real-time call quality performance monitoring. Discover how to quickly resolve service quality issues with proactive application and network analyses and service quality alerts.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

NetScout Systems, Inc.

Employ Fast Triage to Mitigate Complex UC Problems and Improve Call Quality
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: If your enterprise has a multi-vendor UC environment and / or a QoS policy in operation, then cutting troubleshooting time to pinpoint the source of issues quickly will improve service to corporate users and improve IT productivity.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

NetScout Systems, Inc.

Provide Fast Triage for UC and SIP Trunking
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: SIP trunking is being broadly deployed to save on UC expenses, but not at the expense of quality service. The complexity of these multivendor implementations requires an agnostic service assurance solution to reduce time lost to vendor finger-pointing and quickly point at the source of the problem.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

NetScout Systems, Inc.

How Software-Defined WAN Can Maximize VoIP Reliability and Performance
sponsored by Citrix
WHITE PAPER: This short paper provides an overview of how software-defined wide area network (SD-WAN) technology can improve your VoIP experience by ensuring quality connections even when individual MPLS and Internet links suffer from interruptions and unreliable performance.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Citrix

Reap the Benefits of Increased Productivity By Connecting Mobile Employees
sponsored by Vodafone
WHITE PAPER: In this solution brief, you will learn how to unlock the value of mobile UC and deliver better operational agility, improved customer engagement, and enhanced employee connectivity. Access this brief now to simplify your collaboration landscape.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Vodafone

The Transformative Power of Video Collaboration: What You Need to Know
sponsored by Polycom, Inc.
RESEARCH CONTENT: This report will empower you to improve your enterprise collaboration by mobilizing several traditional on-premise locations such as executive boardrooms, conference rooms, and employee meeting spaces.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Polycom, Inc.

Centralize your enterprise mobility by strengthening your wireless network
sponsored by Vodafone
DATA SHEET: In this brief datasheet, you will learn how to mobilize your enterprise with a wireless service that delivers voice, data, and roaming according to your employees' needs. Read on to discover how to centralize your mobile spending.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

Vodafone

Overcome the 5 Mobility Challenges Facing Today's Enterprises
sponsored by Vodafone
DATA SHEET: In this infographic, you will learn about the 5 most common challenges hindering your enterprise mobility. Read on now to learn how to foster the workplace of tomorrow with a unified mobility strategy.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

Vodafone

A Guide for Evaluating Unified Communications as a Service Providers
sponsored by 8x8, Inc.
RESOURCE: In this report, you will learn about the capabilities of UCaaS, and in particular the two types of cloud delivery architectures deployed in the UCaaS market. Access this report to compare the top 20 UCaaS vendors.
Posted: 19 Nov 2015 | Published: 03 Sep 2015

8x8, Inc.

Unified Communications as a Service: Moving UC to the Cloud
sponsored by Carousel Industries
EGUIDE: In this exclusive e-guide, you will learn how the Skype platform is bolstering workplace collaboration by way of managed services delivery and offering employee's many avenues of communication. View this guide now to see the benefits of Unified Communications as a Service (UCaaS) and how to migrate your UC to the cloud.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

Carousel Industries

Ensure Efficiency In Your Global Mobile Network
sponsored by Vodafone
VIDEO: This short video discusses the importance of a vast mobile network and explains how you can choose a solution provider that will better enable your global business.
Posted: 18 Nov 2015 | Premiered: 21 Oct 2015

Vodafone

Enable Your IT to Ensure Signaling and Voice Quality for UC Collaboration
sponsored by NetScout Systems, Inc.
CASE STUDY: In this case study, you will discover how a national insurance company leverage advanced voice statistics to uncover QoS configuration errors in their UC and optimize Microsoft Lync delivery. Read on to improve your IT efficiency in a similar manner, as well as improve your Microsoft Lync service deployment.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

NetScout Systems, Inc.

Creating a collaborative culture with a global, mobile workforce
sponsored by Vodafone
VIDEO: This short video introduces an all in one way to bring your employees together while incorporating data from any outlying business interest you can think of.
Posted: 17 Nov 2015 | Premiered: 17 Nov 2015

Vodafone
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UNIFIED MESSAGING DEFINITION (continued): … Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and unified communications, the features each provides to users and the transition from UM to UC. Whether you are considering UC or have already implemented it, the videocast will help you ask the right questions to select the best converged communication platform to meet your business needs. Learn more about how UC will continue to impact the future of communications.Be sure to check out SearchVoIP.com unified communications expert Bill Trussell's answers to questions from users. You can also submit your own questions for Bill. Let us know what you think of this videocast!
Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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