Configuration not coding
sponsored by CA Nimsoft
WHITE PAPER:
This paper introduces a service desk offering that enables your organization to leverage sophisticated IT service management capabilities and tailor them to the specific needs of your business—without complex, labor-intensive coding, and all its time and budget implications.
Posted: 05 Mar 2013 | Published: 30 Sep 2012
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What Is the Best Communications Solution for My Business?
sponsored by Comcast
WHITE PAPER:
This independent research paper explores the evolution of communications services and technology – from telephony and VoIP to IP trunking and UC – to help you find the best communications solution for your business' needs.
Posted: 01 Mar 2013 | Published: 29 Jul 2011
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Integrating Social into Business with Social Collaboration Tools
sponsored by Citrix Online Go To Meeting
WHITE PAPER:
This Yankee Group white paper explores how built-for-business social workspaces enable employees to more effectively work together and move projects to completion faster.
Posted: 01 Mar 2013 | Published: 31 May 2012
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Real-Time Collaboration For Your Growing Business
sponsored by Avaya
WHITE PAPER:
Discover how Avaya IP Office – a complete, across the board solution – can help you increase connectivity within your enterprise regardless of where employees, clients, and business partners are located. Click through to learn more about this innovative unified communications solution now!
Posted: 21 Feb 2013 | Published: 31 Dec 2012
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Frost and Sullivan: Mobile Collaboration and the Small & Midsize Market
sponsored by Avaya
WHITE PAPER:
This whitepaper details the benefits of mobile unified communications (UC) and Fixed-Mobile Convergence (FMC) for mobile workers and identifies the trends and challenges you should pay attention to in order to balance user needs with business objectives. View now to learn more!
Posted: 21 Feb 2013 | Published: 21 Feb 2013
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The Mobile Collaboration Solution for Small to Midsize Businesses
sponsored by Avaya
WHITE PAPER:
Uncover how the Avaya Mobile Collaboration Solution for Small and Midsize Businesses delivers the tools and applications your users need in a scalable, cost-effective, fully-integrated manner, allowing you to increase collaboration among mobile employees without breaking the bank.
Posted: 13 Feb 2013 | Published: 30 Nov 2012
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The Mobile Collaboration Solution for Midsize Enterprises
sponsored by Avaya
WHITE PAPER:
As employee mobility increases, it becomes crucial to offer a secure, seamless, real-time collaboration experience regardless of where and when users are working – and which device they leverage. Read now to learn about an available solution that can solve the problem for you.
Posted: 13 Feb 2013 | Published: 30 Nov 2012
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Top 10 Features of BlackBerry Enterprise Service 10
sponsored by BlackBerry
VIDEOCAST:
IT professionals are constantly trying to create the perfect balance between meeting the needs of their end-users and meeting the goals of their organization. Discover how BlackBerry can help boost mobile capabilities with secure end-to-end mobility, complete device management, flexible enterprise mobility management controls, and more.
Posted: 13 Feb 2013 | Premiered: Feb 13, 2013
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Future-Ready and Secure: Leveraging Your Current Communications Infrastructure
sponsored by Avaya
WHITE PAPER:
This one-page resource outlines how Avaya IP Office can help develop a future-ready, secure foundation to take your business communications into the future.
Posted: 12 Feb 2013 | Published: 29 Jun 2012
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5 Ways to Optimize Your Workforce
sponsored by Aspect
WHITE PAPER:
You need to provide a flexible, efficient and consistent customer experience, but with the myriad of communication channels available today, legacy service strategies are inadequate. Read on to learn how unified communications and workforce optimization can provide the visibility and control needed to deliver exceptional customer service.
Posted: 14 Dec 2012 | Published: 14 Dec 2012
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Next Generation Telephony
sponsored by Microsoft
WHITE PAPER:
Legacy telephony systems simply don't fulfill the needs of the modern enterprise. This whitepaper describes the collaboration, productivity, and cost-saving benefits you can enjoy by leveraging a single, comprehensive enterprise communication solution in your organization.
Posted: 30 Nov 2012 | Published: 04 Nov 2010
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Microsoft Lync™ Server 2010 - Product Guide
sponsored by Microsoft
PRODUCT LITERATURE:
Uncover the many features and functions of Microsoft Lync Server 2010 that will help your users stay connected and enjoy seamless, efficient collaboration regardless of their physical location.
Posted: 30 Nov 2012 | Published: 31 Dec 2010
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A Forrester Study: Total Economic Impact of Microsoft Lync Server 2010
sponsored by Microsoft
WHITE PAPER:
This Forrester Total Economic Impact study provides an in-depth look at how Microsoft Lync Server 2010 can help your organization increase collaboration and communications while reaping numerous cost-saving opportunities
Posted: 28 Nov 2012 | Published: 30 Nov 2010
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Miercom Lab Testing Report - Microsoft Lync 2010
sponsored by Microsoft
WHITE PAPER:
This evaluation of Microsoft Lync 2010, an enterprise-grade unified communications (UC) platform, explores why the latest product affords Microsoft what it needs to compete and win in the battle for the enterprise UC market share. Read now to learn how Lync fared when tested in-depth on multiple factors.
Posted: 28 Nov 2012 | Published: 25 Jan 2011
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The Future of Email Is Social
sponsored by IBM
WHITE PAPER:
Uncover the current state of email, the perceived and real problems that surround its use, and how social collaboration tools combined with email can revolutionise the collaboration and communications capabilities in your organisation.
Posted: 08 Aug 2012 | Published: 29 Feb 2012
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UC and Collaboration: Benefits and Market Drivers
sponsored by Sprint
EGUIDE:
This expert E-Guide from SearchUnifiedCommunications.com explores the benefits collaboration can bring your enterprise and provides an in-depth look at the drivers forcing organizations to find a newer, better UCC solution for their employees to leverage.
Posted: 30 Jan 2013 | Published: 30 Jan 2013
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Mobile Collaboration: Strategies and Challenges
sponsored by Sprint
EGUIDE:
This E-Guide from SearchUnifiedCommunications.com explores the challenges small screens present to mobile collaboration and unveils how UC strategies and vendors are responding to these issues.
Posted: 25 Jan 2013 | Published: 25 Jan 2013
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The Tipping Point: Top Unified Communications Issues for 2012
sponsored by CDW Corporation
EGUIDE:
This expert E-Guide from SearchUnifiedCommunications.com explores the top five unified communications issues organizations today are facing and how they will affect the transformation and evolution of UC for the better.
Posted: 10 Dec 2012 | Published: 10 Dec 2012
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Communication and Collaboration in 2020: Inside UC’s Faster Future
sponsored by CDW Corporation
EGUIDE:
In this E-Guide from SearchUnifiedCommunications.com, we take a trip to the year 2020 in an attempt to uncover how unified communications and collaboration will evolve and what it will mean for your organization.
Posted: 07 Dec 2012 | Published: 07 Dec 2012
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Recommended Best Security Practices for Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER:
Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
Posted: 07 Sep 2012 | Published: 30 Mar 2012
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Mobile Video: Introducing the Final Frontier
sponsored by Polycom, Inc.
WHITE PAPER:
An IDC survey found the trend toward mobile and video is skyrocketing. 70% of respondents either currently use videoconferencing or plan to use it in the next year. While different industries have their own set of optimal applications for going mobile with video, there are specific benefits for large manufacturers, outlined in this paper.
Posted: 07 Sep 2012 | Published: 07 Sep 2012
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The Total Economic Impact of IBM® Exceptional Web Experience
sponsored by IBM
WHITE PAPER:
Delivering an optimal web experience not only helps you engage with your customers, partners, and employees but also improves relationships and increases your competitive advantage. This resource explores why investing in web experience solutions can help you achieve this.
Posted: 09 Aug 2012 | Published: 30 Mar 2012
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Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY:
Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010
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New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center
sponsored by ScanSource & ShoreTel
WHITE PAPER:
Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity.
Posted: 08 Aug 2012 | Published: 31 Dec 2010
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ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012
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