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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 
Definition continues below.
Unified Messaging Reports
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Migrating Collaboration to the Cloud
sponsored by Cisco
WHITE PAPER: This white paper explores a number of enterprise trends in the UCaaS market, and reviews the value proposition of today's cloud providers.
Posted: 06 Oct 2015 | Published: 31 Jul 2013

Cisco

Midsize Organizations Talk About Cisco Cloud Collaboration
sponsored by Cisco
WHITE PAPER: Access this resource to learn how you can boost productivity, simplify operations, reduce TCO, and more with cloud collaboration.
Posted: 06 Oct 2015 | Published: 31 Jan 2014

Cisco

The Top 10 Reasons to Consider Hosted Collaboration Solutions
sponsored by Cisco
WHITE PAPER: This white paper examines ten reasons you should use hosted collaboration services, and what you should look for in those solution providers.
Posted: 01 Oct 2015 | Published: 28 Feb 2013

Cisco

Helping Customers Reach You However They Want
sponsored by IP Solutions
WHITE PAPER: In this informative white paper, learn data-backed insights that describe why enabling omnichannel customer engagement is so important. Also learn about 3 areas to focus on when adding omnichannel.
Posted: 29 Sep 2015 | Published: 29 Sep 2015

IP Solutions

Developing a Cap-and-Grow Strategy—and 14 Best Practices
sponsored by Polycom, Inc.
WHITE PAPER: This white paper examines a rich set of collaboration tools, enabling you to employ a cap-and-grow strategy for your enterprise utilizing UC&C. Read on here to key into 14 best practices for deploying communications tools.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Polycom, Inc.

Business Collaboration: The Benefits and Risks Associated with UC and Video
sponsored by Polycom, Inc.
WHITE PAPER: This white paper outlines the risks and benefits associated with business collaboration solutions, and in particular, video. Read on here to see how you can transition from legacy voice systems to more streamlined and sleek enterprise UC technologies.
Posted: 21 Aug 2015 | Published: 21 Aug 2015

Polycom, Inc.

The State of Telework in 2015
sponsored by PGi
WHITE PAPER: This survey report infographic shows how most enterprises are adopting and embracing telecommuting.
Posted: 20 Aug 2015 | Published: 20 Aug 2015

PGi

A New Approach to Staying Connected in the Changing Meeting Environment
sponsored by Polycom, Inc.
WHITE PAPER: This white paper serves as a guide for employing and enhancing video collaboration in your organization, and examines how you can create a fast paced, nimble, highly collaborative work environment.
Posted: 20 Aug 2015 | Published: 20 Aug 2015

Polycom, Inc.

Ready Your Organization for an Enterprise Voice Transition to the Cloud
sponsored by Polycom, Inc.
WHITE PAPER: This exclusive white paper provides an outline for the benefits and considerations of balancing the transition of voice collaboration to the cloud. Continue reading to understand the key benefits UC and collaboration can bring to the modern workplace.
Posted: 20 Aug 2015 | Published: 20 Aug 2015

Polycom, Inc.

5 Guidelines to Boost Productivity and Enable Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: In this white paper, you will learn 5 guidelines for enhancing UC&C in your business, including the use of unified messaging, Wi-Fi calling, and conference bridges. Read on to access these 5 tips for remote collaboration.
Posted: 19 Aug 2015 | Published: 19 Aug 2015

Polycom, Inc.

Workplace of Things: The Evolution of the Mobile Worker
sponsored by PGi
RESOURCE: This short commercial feature shows in clear detail how the modern worker feels about their mobile interactions with the office.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

PGi

An Introduction to the ‘Art of the Possible’
sponsored by PGi
EBOOK: This eBook enumerates the available functionality of UC many solutions and how you can implement these pillars of collaboration into your enterprise.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

PGi

What's New in IP Office Manager Release 9.1?
sponsored by Global Knowledge
WHITE PAPER: Use this white paper to help you prepare to install and administer IP Office Manager 9.1.
Posted: 29 Jun 2015 | Published: 29 Jun 2015

Global Knowledge

5 Ways UC Makes IT a Hero
sponsored by XO Communications
WHITE PAPER: Before the arrival of unified communications (UC), IT departments didn't get much credit. Now, they are responsible for deploying the most productive, effective, and collaborative tool set ever seen in business communications. Read this white paper for five reasons that UC makes IT a hero.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

Unified Communications: Top Trends and Tips
sponsored by ShoreTel
EGUIDE: This e guide shows how you can keep up with the latest UC information and make informed decisions for your enterprise strategy.
Posted: 20 Mar 2015 | Published: 20 Mar 2015

ShoreTel

How to Use Personal UC to Drive Competitive Advantage
sponsored by ShoreTel
WEBCAST: With new advancements in technology, IT departments are looking to solve problems concerning legacy UC strategies. This webcast explains how your company can take advantage of cloud solutions to drive personal UC strategies that will increase employee satisfaction and performance.
Posted: 13 Mar 2015 | Premiered: Mar 13, 2015

ShoreTel

Understanding BYOE and Driving the Value of UC User Experience
sponsored by ShoreTel
WEBCAST: In this webcast, Jon Arnold, Principal at J. Arnold & Associates, explains the 8 key attributes to a bring your own experience (BYOE) approach that ensures increased employee satisfaction and accelerated performance. Learn how to improve your UC with BYOE.
Posted: 13 Mar 2015 | Premiered: Mar 13, 2015

ShoreTel

3 Key Insights of UC&C Complexity
sponsored by PGi
WHITE PAPER: This exclusive white paper highlights the 3 complex forces of UC&C complexity and how to work around them. Read on to learn more.
Posted: 25 Feb 2015 | Published: 25 Feb 2015

PGi

Is Your Phone System Holding You Back?
sponsored by XO Communications
WHITE PAPER: This exclusive white paper takes an in-depth look at some of the biggest challenges for enterprise communications and phone systems.  Read on to learn more.
Posted: 25 Feb 2015 | Published: 25 Feb 2015

XO Communications

Shifting Unified Communications into the Cloud and Mobile Apps
sponsored by SearchUnifiedCommunications.com
EBOOK: This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

SearchUnifiedCommunications.com

IT Professionals Rate ShoreTel Top in Customer Loyalty, Service, Value
sponsored by ShoreTel
WHITE PAPER: This exclusive research paper reveals the results of a recent survey on vendors in the IP telephony, integrated UC, video conferencing, document collaboration, and social software markets.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ShoreTel

Staying Secure in the Cloud: Considerations for Migrating Communications Solutions to Cloud Services
sponsored by ShoreTel
WHITE PAPER: This white paper examines security considerations for migrating communication solutions into the cloud and offers insight into how a cloud service protects your valuable data. Read on to learn more.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ShoreTel

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM

University Improves Learning with Cloud Messaging
sponsored by Dimension Data
WHITE PAPER: In this case study, explore how a university with a large, diverse student and staff population updated their ageing, legacy email system with a cloud messaging solution.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Dimension Data

Improve Enterprise Email Systems with HP Messaging Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Find out how HP Messaging Services can increase the reliability and performance of email systems, and help better manage your infrastructure with consistent, efficient and cost-competitive services.
Posted: 04 Sep 2014 | Published: 30 Apr 2013

Hewlett-Packard Enterprise
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UNIFIED MESSAGING DEFINITION (continued): … Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and unified communications, the features each provides to users and the transition from UM to UC. Whether you are considering UC or have already implemented it, the videocast will help you ask the right questions to select the best converged communication platform to meet your business needs. Learn more about how UC will continue to impact the future of communications.Be sure to check out SearchVoIP.com unified communications expert Bill Trussell's answers to questions from users. You can also submit your own questions for Bill. Let us know what you think of this videocast!
Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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