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Performance Metrics

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Performance Metrics Reports
 
The impact of a changing workforce on facilities management
sponsored by IBM
WHITE PAPER: The following white paper explores the current office space dilemma and presents ways facility management executives can address the diminishing on-premises workforce. Learn how to accelerate preventative and corrective actions related to energy consumption and ultimately to reduce operations costs.
Posted: 28 Jul 2014 | Published: 28 Jul 2014

IBM

HP Executive Scorecard: Real-time insights for IT management
sponsored by Hewlett-Packard Company
VIDEO: CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.
Posted: 22 Nov 2011 | Premiered: 22 Nov 2011

Hewlett-Packard Company

Sustained Growth Through Operational Excellence
sponsored by SAP AG
WHITE PAPER: Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.
Posted: 05 Jun 2009 | Published: 02 Jun 2009

SAP AG

Achieving Actionable Insights from IT Operations Big Data
sponsored by IBM
VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.
Posted: 20 Nov 2013 | Premiered: 20 Nov 2013

IBM

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Cooper University Hospital Utilizes Cisco IPT and Wireless Network to Track Equipment and Enhance Patient Safety
sponsored by Dimension Data
CASE STUDY: After successful prior engagements, Cooper University Hospital (CUH) asked Dimension Data to implement an IP telephony (IPT) solution for its existing data center and new Medical Coordination Center (MCC).
Posted: 25 Feb 2010 | Published: 25 Feb 2010

Dimension Data

Consolidated Operations Management
sponsored by Boundary
WHITE PAPER: This informative paper explores the key requirements for managing today's environments and provides insight into one SaaS solution that delivers on those requirements. Read on to learn why traditional IT operations management approaches are failing and find out the benefits of this next-generation technology.
Posted: 04 Sep 2013 | Published: 04 Sep 2013

Boundary

Modern IT Operations Management: Delivering the Insights Today's Environments Require
sponsored by Boundary
WHITE PAPER: Traditional IT operations management (ITOM) technologies often fail to meet the needs of today's modern applications and systems. This white paper introduces a Software-as-a-Service (SaaS) ITOM platform, specifically created for modern IT operations, that can collect and process massive amounts of data in real-time.
Posted: 13 May 2013 | Published: 13 May 2013

Boundary

Business Agility Insights Issue 1
sponsored by eBizQ
EZINE: Read this expert ebizQ.comĀ e-zine to learn how business process management (BPM), complex event processing (CEP), case management, and decision management systems can help you boost your operational efficiency and intelligence.
Posted: 18 Apr 2012 | Published: 16 Apr 2012

eBizQ

Maximize asset productivity and operational performance
sponsored by IBM
WHITE PAPER: A "predictive maintenance" approach to enterprise asset management can help give you the visibility you need into your daily operations, reducing operational costs and minimizing asset downtime. In this resource, explore the ins and outs of predictive maintenance, and discover the benefits you could enjoy from this strategy.
Posted: 29 Aug 2013 | Published: 31 Jul 2013

IBM
 
 
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