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Performance Metrics

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Performance Metrics White Papers (View All Report Types)
 
Sustained Growth Through Operational Excellence
sponsored by SAP AG
WHITE PAPER: Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.
Posted: 05 Jun 2009 | Published: 02 Jun 2009

SAP AG

Multi-Faceted Predictive Analytics for Your Enterprise
sponsored by IBM
WHITE PAPER: Learn how to enable your organization to use predictive outcomes and business results to improve your operations and business processes.
Posted: 23 Feb 2015 | Published: 30 Jun 2014

IBM

Trusted Partners Create Options for Growth
sponsored by Alcatel-Lucent
WHITE PAPER: Today’s realities make business transformation no longer about if and when it will happen. The questions now are: How? How fast? Can it be done efficiently and effectively? The answers lie in an outsourcing strategy that shares benefits and manages risks. Read this paper to find out so much more.
Posted: 19 Aug 2010 | Published: 16 Aug 2010

Alcatel-Lucent

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Modern IT Operations Management: Why a New Approach is Required, and How Boundary Delivers
sponsored by Boundary
WHITE PAPER: This white paper explains exactly why traditional approaches to IT operations management (ITOM) are failing, the key requirements for managing modern IT environments, and how a Software-as-a-Service (SaaS) ITOM platform can transform your management strategy by matching the scale and speed of today's applications.
Posted: 13 May 2013 | Published: 13 May 2013

Boundary

Seven Ways ITIL Can Help You in an Economic Downturn
sponsored by BMC Software, Inc.
WHITE PAPER: IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
Posted: 15 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Operational BI: Getting Real Time About Performance
sponsored by SAP AG
WHITE PAPER: This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.
Posted: 26 Oct 2009 | Published: 28 Dec 2007

SAP AG

Energy Logic: Calculating and Prioritizing Your Data Center IT Efficiency Actions
sponsored by Emerson Network Power
WHITE PAPER: This paper reviews the challenges of measuring data center energy efficiency and proposes a solution: a new metric called CUPS, or Compute Units per Second, that allows data center managers to calculate data center efficiency.
Posted: 07 Jul 2009 | Published: 07 Jul 2009

Emerson Network Power

Consolidated Operations Management
sponsored by Boundary
WHITE PAPER: This informative paper explores the key requirements for managing today's environments and provides insight into one SaaS solution that delivers on those requirements. Read on to learn why traditional IT operations management approaches are failing and find out the benefits of this next-generation technology.
Posted: 04 Sep 2013 | Published: 04 Sep 2013

Boundary

Journal of Management Excellence - Introducing Management Excellence
sponsored by Oracle Corporation
WHITE PAPER: A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more.
Posted: 05 Jun 2009 | Published: 05 Jun 2008

Oracle Corporation
 
 
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