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Performance Metrics

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Performance Metrics White Papers (View All Report Types)
 
The Path to Operational Intelligence
sponsored by Splunk
WHITE PAPER: In the right hands and with the proper tools, big data is invaluable for solving problems in business systems. But turning raw big data into operational intelligence is easier said than done. Uncover how you begin your organization's transition from reactive problem solving to real-time data driven insights.
Posted: 01 Apr 2016 | Published: 01 Apr 2016

Splunk

Seven Ways ITIL Can Help You in an Economic Downturn
sponsored by BMC Software, Inc.
WHITE PAPER: IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
Posted: 15 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Five Fundamental Data Quality Practices
sponsored by Pitney Bowes Business Insight
WHITE PAPER: When developing or reengineering the enterprise architecture, implementing fundamental data quality practices can reduce the complexity of the data management framework thus reducing effort, risk, and leading to a high degree of trust in enterprise information. Read this paper to learn more about data quality practices and core data services.
Posted: 11 Jan 2010 | Published: 11 Jan 2010

Pitney Bowes Business Insight

Achieving Sustained Growth through Operational Excellence
sponsored by SAP AG
WHITE PAPER: Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.
Posted: 29 Oct 2009 | Published: 02 Jun 2009

SAP AG

Maximize asset productivity and operational performance
sponsored by IBM
WHITE PAPER: A "predictive maintenance" approach to enterprise asset management can help give you the visibility you need into your daily operations, reducing operational costs and minimizing asset downtime. In this resource, explore the ins and outs of predictive maintenance, and discover the benefits you could enjoy from this strategy.
Posted: 29 Aug 2013 | Published: 31 Jul 2013

IBM

Journal of Management Excellence - Introducing Management Excellence
sponsored by Oracle Corporation
WHITE PAPER: A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more.
Posted: 05 Jun 2009 | Published: 05 Jun 2008

Oracle Corporation

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Modern IT Operations Management: Why a New Approach is Required, and How Boundary Delivers
sponsored by Boundary
WHITE PAPER: This white paper explains exactly why traditional approaches to IT operations management (ITOM) are failing, the key requirements for managing modern IT environments, and how a Software-as-a-Service (SaaS) ITOM platform can transform your management strategy by matching the scale and speed of today's applications.
Posted: 13 May 2013 | Published: 13 May 2013

Boundary

Compuware Takes on the BSM Challenge
sponsored by Compuware Corporation
WHITE PAPER: Read this EMA sponsored white paper and learn how Compuware may well be the "sleeper" in Business Service Management with it's acquisition of Proxima Technology and introduction of the Vantage Service Manager.
Posted: 10 Jun 2009 | Published: 28 Jun 2007

Compuware Corporation

Operational BI: Getting Real Time About Performance
sponsored by SAP AG
WHITE PAPER: This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.
Posted: 26 Oct 2009 | Published: 28 Dec 2007

SAP AG
 
 
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