International Telephone and Telegraph Consultative Committee White Papers, Software Downloads, Definition and Webcasts

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May 27, 2012

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International Telephone and Telegraph Consultative Committee

International Telephone and Telegraph Consultative Committee Reports

IT jobswatch – trends in media IT recuitment sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand. Posted: 20 Oct 2011 \| Published: 20 Oct 2011 TOPICS: IT Agents \| IT Consulting Services \| IT Industry \| IT Service Centers \| IT Workforce

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning sponsored by SkillSoft WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Certification Programs \| Employee Performance Management (EPM) \| Executive Training \| IT Agents \| IT Workforce \| Leadership \| Training

The 7 Deadly Skills of The Perfect Employee sponsored by SkillSoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

The Banking Industry Architecture Network and TOGAF sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture. Posted: 20 Feb 2012 \| Published: 20 Feb 2012 TOPICS: Banking Industry \| Compliance (Finance) \| Compliance (Systems Operations) \| Compliance Best Practices \| Enterprise Architectures \| SOA \| Standards \| Standards Organizations

10 Tips For Overcoming IT Certification Struggles sponsored by SkillSoft WHITE PAPER: This resource examines the challenges and benefits of IT certification and includes tips for improving pass rates. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Certification Programs \| IT Agents \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Service Management \| IT Workforce

Collaboration ITDC: RFP Technology Decisions Guide sponsored by SearchUnifiedCommunications.com VIRTUAL SEMINAR: Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process. Posted: 16 May 2012 \| Premiered: 16 May 2012 TOPICS: Collaboration \| Instant Messaging \| International Telecommunication Union \| M2M Communications \| Mobile Workers \| SIP \| Social Networking \| Unified Messaging \| Unified Messaging Systems \| VDI \| Videoconferences

SOA Reference Architecture sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Download the Open Group Service-Oriented Architecture reference architecture. Posted: 17 Jan 2012 \| Published: 17 Jan 2012 TOPICS: Architectures \| CIOs \| Infrastructure Management \| SOA \| Standards \| Standards Organizations \| Web Services Architecture \| Web Services Management

The 7 Deadly Skills Your IT Team Should Possess sponsored by SkillSoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

Using Voice over IP (VoIP) in Mobile Networks sponsored by Global Knowledge WHITE PAPER: While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape. Posted: 20 Jun 2011 \| Published: 20 Jun 2011 TOPICS: Fixed Wireless Networks \| Fixed-mobile Convergence \| Mobile Device Management \| Mobile IP \| Network Convergence \| Network Protocols \| Video Telephones \| VoIP

The Total Economic Impact of Microsoft SharePoint Server 2010 sponsored by ComputerWeekly.com WHITE PAPER: In December 2009, Microsoft commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying Microsoft SharePoint Server 2010. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: Business Activity Monitoring \| Business Development \| Business Intelligence Software \| Business Service Management Software \| ROI

E-Guide ECM and Information Governance sponsored by OpenText EGUIDE: This expert e-guide looks at the importance of governance in enterprise content management (ECM) initiatives and provides suggestions for structuring and managing a sound policy. Posted: 06 Apr 2012 \| Published: 06 Apr 2012 TOPICS: Content Management \| Data Governance \| Data Management \| Enterprise Content Management \| Enterprise Information Management (EIM) \| Governance, Risk, Compliance (GRC) \| Information Governance

Enabling Mobile Device Management from the Cloud sponsored by Fiberlink WHITE PAPER: This white paper examines the benefits to enterprises that make use of a comprehensive mobile device application management platform. Posted: 04 Nov 2011 \| Published: 04 Nov 2011 TOPICS: Application Deployment \| Application Development \| Applications Management \| Cloud Computing \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| SaaS business intelligence \| Smart Phones \| Wireless Computing \| Wireless Development Tools \| Wireless Networks \| Wireless Security \| Wireless Telephones

Leaders and Laggards in the Digital Economy sponsored by ComputerWeekly.com IT BRIEFING: The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it. Posted: 28 Mar 2012 \| Published: 28 Mar 2012 TOPICS: B2B \| B2C \| Broadband Wireless Services \| Business Development \| CEOs \| CIOs \| Cloud Computing \| Data Analytics \| Internet \| Mobile Workers \| Smart Appliances \| Smart Phones \| Social Networking \| Wireless Internet

CW Special Report on IBM sponsored by ComputerWeekly.com IT BRIEFING: This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers. Posted: 10 Apr 2012 \| Published: 10 Apr 2012 TOPICS: Analytic Applications Software \| Business Intelligence \| Cloud Computing \| Consulting Services Industry \| Lotus Notes \| Mainframe Computers \| Mainframe Operating Systems \| Mainframe Server Hardware \| Outsourcing \| Security \| Server Appliances \| SharePoint \| Software \| Storage Devices \| Systems Integration \| Systems Integration Services \| Vendors \| z/OS

Strategic Use of Analytics in Government sponsored by IBM WHITE PAPER: The use of analytics in government can be either tactical or strategic - supporting or even driving the accomplishment of key missions and objectives. Read the white paper, "Strategic Use of Analytics in Government" and find out how four governmental mission and management areas make use of analytics. Posted: 15 Nov 2010 \| Published: 15 Nov 2010 TOPICS: Analytic Applications Software \| Business Activity Monitoring \| Business Intelligence \| Business Intelligence Software \| Business Performance Management \| Business Process Automation \| Business Process Management \| Government Agencies (U.S.) \| Reporting Software

Global Sourcing Trends in 2012 sponsored by ComputerWeekly.com IT BRIEFING: The latest IT outsourcing trends from global law firm Morrison & Foerster. Posted: 05 Mar 2012 \| Published: 05 Mar 2012 TOPICS: Budgeting \| Business Continuity Planning \| Business Process Outsourcing \| Cloud Computing \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Outsourcing \| Privacy Rights \| Security \| Security Management \| Vendor Selection \| Vendors

The work/life report: The Hybrid Organisation: Technology sponsored by ComputerWeekly.com WHITE PAPER: The enterprise must be ready to embrace technologies that facilitate the blurring of the boundaries between work and life, in order to maximise the productivity, insight, innovation and collaboration gained from investments in its people, as well as technology itself. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Business Development \| Enterprise \| Enterprise Systems

Streamlining the Management of Networking Services - Electronic Servicing through Online Tools sponsored by AT&T Corp WHITE PAPER: In enterprises that use a wide portfolio of telecom services, managing those services can consume substantial staff resources. This paper details a solution to free up time for other things by streamlining the management of networking services. Posted: 22 Jan 2007 \| Published: 22 Jan 2007 TOPICS: Enterprise Systems \| Network Management Services \| Network Management Software \| Network Monitoring \| Telecommunications Services

CW+: Mobile ticketing market analysis, strategic opportunities and forecasts sponsored by ComputerWeekly.com WHITE PAPER: This whitepaper focuses on mobile ticketing. Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile device for later redemption” at the point of travel, the music venue, the cinema etc. Posted: 20 Oct 2011 \| Published: 20 Oct 2011 TOPICS: Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware

Essential Tips for Upgrading Your Network sponsored by Hewlett-Packard Company CASE STUDY: Access this resource to discover how HP Networking solutions are helping one organization within the education industry upgrade their aging networks to increase bandwidth, improve security, and expand wireless coverage for faster more reliable access to critical applications and digital tools. Posted: 22 Feb 2012 \| Published: 22 Feb 2012 TOPICS: Data Center Management \| Data Centers \| Network Architectures \| Network Configuration Management \| Network Management Services \| Networking \| Networking Hardware

The next wave of digitisation: setting your direction, building your capabilities sponsored by ComputerWeekly.com IT BRIEFING: Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. Posted: 27 Mar 2012 \| Published: 27 Mar 2012 TOPICS: Broadband ISDN \| Business Development \| Business IT Alignment \| CEOs \| Data Analytics \| eCommerce \| Internet \| Mobile Device Management \| Risk Management \| Smart Phones \| Social Networking \| Supply Chain Automation \| Web 2.0 \| Web Development \| Web Services

How to Choose a Managed Network Services Provider sponsored by MegaPath Inc. WHITE PAPER: Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization. Posted: 23 May 2012 \| Published: 23 May 2012 TOPICS: Management Service Providers \| Network Best Practices \| Network Management \| Network Management Services \| Network Monitoring \| Network Security \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| Remote Access Security \| Remote Network Management \| Remote Offices \| Remote Users \| SLA \| SLA Management Services \| WAN

IT Cost-Saving Initiatives: How to Change Processes, Maximize Resources, and Stay on Track sponsored by SkillSoft WHITE PAPER: This resource highlights some of the best ways to perpetuate cost saving IT-initiatives through effective utilization of resources, motivating employees and change management. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Business Development \| Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Change Management \| Employee Performance Management (EPM) \| IT Best Practices \| IT Management

Governance from the Ground Up: Launching Your Data Governance Initiative sponsored by SAP America, Inc. WHITE PAPER: In this white paper, Baseline Consulting’s Jill Dyché discusses how the data conversation is changing from philosophical questioning to hard-core tactics, from "What do we need?" to "Where do we start?" Read this white paper to learn more. Posted: 22 Mar 2011 \| Published: 22 Mar 2011 TOPICS: CIOs \| Data Analytics \| Data Governance \| Data Management \| Data Quality \| Data Stewardship

Grow Your Business with Unified Communications and Telepresence sponsored by Polycom, Inc. WHITE PAPER: This report examines the business benefits Unified Communications (UC) can bring to your business and how your extended internal stakeholders – and your budget – can benefit from a broader UC strategy. Posted: 12 Apr 2012 \| Published: 12 Apr 2012 TOPICS: Collaboration \| Communications Systems \| Energy Efficiency \| Unified Messaging \| Videoconferences \| Videoconferencing Standards \| VoIP \| Web Conferences

Mobile Apps in the Enterprise: Potentials and Pitfalls sponsored by Apperian, Inc. WHITE PAPER: Developing and deploying mobile applications is not an easy task. But learn why the benefits of mobile applications outweigh the challenges of implementing them in the enterprise. Posted: 10 Feb 2012 \| Published: 10 Feb 2012 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Security \| Applications Management \| Endpoint Security \| Mobile Device Management \| Operating Systems \| Smart Phones \| Tablet PC

A Guide for Building Productive, Collaboration Environments in SMBs sponsored by Dell, Inc. and Intel WHITE PAPER: This paper outlines the benefits and challenges of collaboration. It offers a guide to implementing an integrated collaboration environment based on Microsoft SharePoint and Dell servers with Intel processors that is designed for performance, availability, and the changing requirements of an SMB poised for growth. Posted: 31 Mar 2010 \| Published: 31 Mar 2010 TOPICS: Collaboration \| Collaborative Applications Software \| Content Management Software \| Data Management \| Enterprise Computing \| Multi-core Processors \| Server Hardware \| SMBs

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution sponsored by Polycom, Inc. WHITE PAPER: This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities. Posted: 11 Jul 2011 \| Published: 11 Jul 2011 TOPICS: Collaboration \| Communications Networks \| Communications Software \| Communications Systems \| IP \| IP Telephony \| Telephony Systems

The value of mobile and social to CRM sponsored by ComputerWeekly.com ANALYST REPORT: Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. Posted: 16 Mar 2012 \| Published: 16 Mar 2012 TOPICS: CRM \| CRM Best Practices \| ROI \| Smart Phones \| Social Networking \| Tablet PC

The TCP/IP and OSI Models sponsored by Global Knowledge WHITE PAPER: Check out this white paper to learn about two network protocol models, TCP/IP and OSI. Posted: 04 Mar 2011 \| Published: 04 Mar 2011 TOPICS: Link Access Protocols \| Network Design \| Network Management Protocols \| Network Protocols \| OSI Protocols \| TCP/IP

Smart Organisations sponsored by ComputerWeekly.com WHITE PAPER: Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank. Posted: 26 Oct 2011 \| Published: 26 Oct 2011 TOPICS: Business Development \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software

Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan sponsored by Global Knowledge WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex. Posted: 06 Nov 2009 \| Published: 06 Nov 2009 TOPICS: Communications Diagnostic and Test Equipment \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems

TOGAF® and SABSA® Integration sponsored by ComputerWeekly.com IT BRIEFING: This paper from the Open Group, documents an approach to enhance the TOGAF enterprise architecture methodology with the SABSA security architecture approach to create one holistic architecture methodology. Posted: 05 Jan 2012 \| Published: 05 Jan 2012 TOPICS: Architectures \| Compliance (Systems Operations) \| Compliance Best Practices \| Enterprise Architectures \| Security Architectures \| Standards

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