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MSPs: Improve Your Performance with the Right Software
sponsored by Solarwinds N-able
WHITE PAPER: This resource introduces a suite of software essential for an effective MSP.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: Access the following ebook to learn about an additional service offering you can sell to your clients that allows you to become part of their internal support team. Read on to learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

ConnectWise

Detect, Prevent, and Manage Cyber-Security Incidents
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper suggests how you can partner with security services for more advanced and effective threat detection and mitigation.
Posted: 26 May 2015 | Published: 30 Apr 2015

Hewlett-Packard Limited

Empowering Customers with 'People-Centric IT'
sponsored by RES Software
VIDEO: The following resource introduces RES IT Store, an IT service delivery platform that can allow businesses to deliver services to both users and IT by giving users an easy-to-use, self-service IT portal where they can interact with IT without delay, and while allowing the delivery of services when needed without manual intervention.
Posted: 05 Jun 2015 | Premiered: 05 Jun 2015

RES Software

Report Your Way To A Better Customer Relationship
sponsored by Solarwinds N-able
EBOOK: This eBook explains how you can build and maintain great customer relationships with expert communication. Read more to learn about 3 different reports you can run regularly to ensure that you are doing everything you can to build customer satisfaction.
Posted: 24 Mar 2015 | Published: 20 Feb 2015

Solarwinds N-able

In demand: the culture of online service provision
sponsored by ComputerWeekly.com
ANALYST REPORT: Providing the platforms to support online applications is a must for most organisations. For those pursuing a career in IT and seeking to gain the necessary accreditations, there are higher salaries on offer and an opportunity to be part of the future of IT, say analysts Bob Tarzey and Bernt Østergaard.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

ComputerWeekly.com

Cool Vendors in Infrastructure Services, 2015
sponsored by RES Software
WHITE PAPER: This white paper examines five solution vendors that represent the diversity of new business models and approaches that are allowing enterprises to transform their IT environment and align with demands for increased digital capabilities.
Posted: 05 May 2015 | Published: 10 Apr 2015

RES Software

The 5 Levels of IT Service Optimization Maturity
sponsored by TeamQuest Corporation
WEBCAST: This webcast explores the 5 levels of IT service optimization maturity and how that affects business outcomes.
Posted: 16 Jun 2015 | Premiered: Jun 16, 2015

TeamQuest Corporation

Industrialising Service Management:The Power of Information, Technology, Service and Management
sponsored by Unisys
WHITE PAPER: Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
Posted: 04 May 2015 | Published: 04 May 2015

Unisys

Dell ProSupport: Time is Money
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper details and IT management partner that will help you by catering its services to your organization's needs.
Posted: 17 Jun 2014 | Published: 23 May 2014

Dell, Inc. and Intel®
 
 
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