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Computer Telephony

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Computer Telephony Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

UK and Ireland Salary Survey 2016/2017
sponsored by ComputerWeekly.com
EGUIDE: People in IT are aspirational, with 45% prepared to jump ship to another company for the right offer even if they are not actively looking for a new job. The Computer Weekly 2016 salary survey questioned 738 UK and Irish IT and business professionals, you can find out the results by downloading this e-guide.
Posted: 09 Sep 2016 | Published: 12 Sep 2016

ComputerWeekly.com

Critical Capabilities for Business Intelligence and Analytics Platforms
sponsored by Birst
RESEARCH CONTENT: The analytics platform market has undergone a fundamental shift, indicating that IT-centric, reporting oriented platforms alone aren't enough to deliver a competitive edge. This Gartner report explores this and other emerging trends in BI platforms. Uncover 4 key findings about data discovery and get key recommendations for evaluating BI tools.
Posted: 07 Sep 2016 | Published: 10 Mar 2016

Birst

IT Project in the Middle East
sponsored by ComputerWeekly.com
EGUIDE: The Middle East is becoming a trailblazer in the use of modern technology to improve business and society.
Posted: 19 Sep 2016 | Published: 19 Sep 2016

ComputerWeekly.com

Tranform to cloud to meet your business objectives
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores how you can find the right mix of cloud and traditional infrastructure to run your business apps, boost innovation, and meet essential goals. Discover how to improve decision-making while providing value from your hybrid IT environment.
Posted: 15 Sep 2016 | Published: 31 Aug 2016

Hewlett-Packard Enterprise

Deliver Better Business Value with a Clear Multicloud Strategy
sponsored by Hewlett Packard Enterprise
ANALYST REPORT: Access this exclusive Forrester report to discover how to develop a multicloud strategy that powers growth while meeting obligations around data protection, cost control, and more.
Posted: 26 Sep 2016 | Published: 31 Dec 2015

Hewlett Packard Enterprise

Eckerson Group: Governed Data Discovery: Balancing Flexibility and Standards
sponsored by IBM
RESEARCH CONTENT: This Eckerson report argues that top-down and bottom-up BI are flip sides of the same coin and proposes that businesses need to devise organizational, architectural, and technical frameworks that harmonize these polar opposites. Discover how modern BI platforms help create a governed discovery environment and boost self-service capabilities.
Posted: 07 Sep 2016 | Published: 29 Feb 2016

IBM

First edition of Computer Weekly 1966
sponsored by ComputerWeekly.com
EBOOK: To celebrate Computer Weekly's 50th anniversary, the National Museum of Computing, which holds the print archives of the magazine, has scanned the first issue of Computer Weekly. We have made this available to download.
Posted: 09 Sep 2016 | Published: 09 Sep 2016

ComputerWeekly.com
 
 
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