IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Computer Telephony

RSS Feed    Add to Google    Add to My Yahoo!
Computer Telephony Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation
sponsored by Ingram Micro
WHITE PAPER: In this white paper, you will discover how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes. Read on to access a data center solution built on a flexible IT infrastructure that can deliver efficient and versatile IT services.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

Ingram Micro

VersaStack for SAP HANA Tailors Data Center Integration
sponsored by Ingram Micro
WHITE PAPER: In this white paper, you will learn how to improve IT service performance with an integrated infrastructure—combining computing, networking, storage, and data management. Access this paper to configure your SAP HANA layer for your existing data center layout.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

Ingram Micro

A CIO's Guide to the Data Quality Tools Market: Benefits and Shortcomings
sponsored by Trillium Software
WHITE PAPER: In this CIO white paper, you will evaluate the current data quality tool market's offerings. Read on to learn how to deploy metadata management, adaptors for specific data structure types, and more in your IT infrastructure to bolster operations support.
Posted: 15 Jan 2016 | Published: 18 Nov 2015

Trillium Software

Solving the Right Problem in the Data Center
sponsored by VMTurbo
WHITE PAPER: This white paper discusses the limitations of traditional cloud and virtualization management. It outlines a new approach that enables IT to operate outside of the break-fix loop, preventing degradation in the environment before it starts.
Posted: 28 Jan 2016 | Published: 31 Dec 2015

VMTurbo

Solve Performance Issues Impacting Citrix-based Services with Real-Time Analytics
sponsored by Citrix and Netscout
TRANSCRIPT: In this transcript, you will explore service assurance challenges impacting IT professionals that manage critical business applications and unified communications (UC) by leveraging the network.. Get access now to discover how to gain a holistic view of the infrastructure to enable collaboration.
Posted: 01 Feb 2016 | Published: 01 Feb 2016

Citrix and Netscout

Quantitative Analysis of a Prefabricated vs. Traditional Data Center
sponsored by Schneider Electric
WHITE PAPER: In this white paper, you will quantify the capital cost differences between prefabricated vs. traditional data centers, as well as learn why prefabrication does not come at a capex premium. Access this paper to discover the impact of rack density for both designs, and discover a side-by-side architecture comparison between prefab and "stick built".
Posted: 01 Feb 2016 | Published: 01 Feb 2016

Schneider Electric

The CISO Role and the Ups and Downs of Cloud Compliance
sponsored by CloudPassage
EGUIDE: In this exclusive e-guide, you will learn about the shifting roles of the chief information security officer (CISO), as well as how to extend cyber and cloud security concerns beyond your IT department to permeate all layers of leadership. Access this guide in addition to see experts highlight the ups and downs of cloud compliance.
Posted: 28 Jan 2016 | Published: 31 Dec 2015

CloudPassage
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement