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Computer Telephony

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Computer Telephony Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

How Will Digital Transformation and the New Style of IT Impact Your Business?
sponsored by Hewlett-Packard Limited
VIDEO: In this video, Paul Evans, an expert on application transformation at HP, explains the keys to keeping pace with growing end user expectations for instantaneous, relevant, and robust customer experiences.
Posted: 15 Apr 2015 | Premiered: 30 Dec 2014

Hewlett-Packard Limited

The Dynamic IT Landscape of 2015
sponsored by Curvature
EGUIDE: Read this guide to learn how to integrate the newest enterprise IT concepts that will lower costs when adopting a new strategy.
Posted: 24 Apr 2015 | Published: 24 Apr 2015

Curvature

How Five IT Leaders Transformed Their Businesses With Cloud Communications
sponsored by 8x8, Inc.
WHITE PAPER: Access this white paper to find out how five companies improved their communications using CaaS.
Posted: 16 Apr 2015 | Published: 16 Apr 2015

8x8, Inc.

Data-driven enterprise infrastructure
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: Access this white paper to learn how big data is enabling IT to cater to customer and business needs. Discover why the right infrastructure is essential to harnessing the power of big data to build your brand to the fullest potential. Assess your business' infrastructure and your readiness to harness the power of big data now.
Posted: 23 Apr 2015 | Published: 28 Feb 2015

Hewlett-Packard Limited and Intel ®

The Significance of Windows Server in a Changing IT Landscape
sponsored by Lenovo
EGUIDE: Access this expert e-guide to discover how the changing IT landscape is affecting the role of Microsoft Windows Servers within organizations. Find out how Microsoft is trying to integrate these new market trends by optimizing existing platforms to support cloud, mobile, and virtual machine environments.
Posted: 17 Apr 2015 | Published: 20 Mar 2015

Lenovo

Industry Insight: IT in the Retail Store
sponsored by StorMagic, Inc.
WHITE PAPER: This analysis lays out the challenges of retail store IT and suggestions for how to meet those challenges and enhance your retail stores' productivity.
Posted: 15 Apr 2015 | Published: 15 Apr 2015

StorMagic, Inc.

Solving Remote IT Challenges
sponsored by StorMagic, Inc.
WHITE PAPER: This white paper examines the seven challenges presented by managing remote locations.
Posted: 16 Apr 2015 | Published: 31 Dec 2014

StorMagic, Inc.
 
 
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