IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Computer Telephony

RSS Feed    Add to Google    Add to My Yahoo!
Computer Telephony Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

The 5 Levels of IT Service Optimization Maturity
sponsored by TeamQuest Corporation
WEBCAST: This webcast explores the 5 levels of IT service optimization maturity and how that affects business outcomes.
Posted: 16 Jun 2015 | Premiered: Jun 16, 2015

TeamQuest Corporation

IT Service Optimization Maturity Assessment
sponsored by TeamQuest Corporation
RESOURCE: Access this maturity assessment and find out where your IT organization ranks on the maturity scale. Receive immediate results and tips for moving to the next level.
Posted: 25 Jun 2015 | Published: 25 Jun 2015

TeamQuest Corporation

Highlights of the 2015 CEO Survey: Business Leaders Are Betting on Tech
sponsored by Gartner
WHITE PAPER: The following exclusive white paper examines the results of Gartner's 2015 CEO survey. Access now and uncover the top business priorities this year, attitudes towards IT and digital, and how these areas affect the CIO's role as well as influences.
Posted: 09 Jun 2015 | Published: 09 Jun 2015

Gartner

Case Study: American Support Cloud Implantation Success Story
sponsored by Five9
CASE STUDY: Access this case study to see the details behind American Support's success in moving over to an all cloud call center solution.
Posted: 29 May 2015 | Published: 31 Dec 2014

Five9

Assessing Mobile Maturity and Developing a Solid IT Model
sponsored by Good Technology
RESOURCE: In this white paper, you'll discover Gartner research into the key aspects of mobile maturity. Read on and learn how you can best evaluate your position in the mobile business world and create an appropriate IT model.
Posted: 18 Jun 2015 | Published: 30 Jun 2014

Good Technology

Modern Application Integration on Legacy Systems
sponsored by Open Legacy
WHITE PAPER: This white paper introduces an approach to application integration that merges legacy systems with modern IT needs.
Posted: 29 May 2015 | Published: 29 May 2015

Open Legacy

Guide to IT Service Optimization Maturity
sponsored by TeamQuest Corporation
WHITE PAPER: This white paper provides a comprehensive breakdown of the 5 levels of IT service optimization maturity.
Posted: 19 Jun 2015 | Published: 19 Jun 2015

TeamQuest Corporation
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement