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Computer Telephony

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Computer TelephonyReports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Solve the Mystery of Strategic Alignment with Time Tracking
sponsored by Innotas
WEBCAST: In this on-demand webinar, Mark Mullaly of ProjectManagement.com investigates issues relating to time tracking as a part of the project management process.
Posted: 13 Aug 2014 | Premiered: Apr 22, 2014

Innotas

Capacity Planning in your Software-Defined Data Center
sponsored by nlyte Software
VIDEO: This webinar will provide a brief overview of the SDDC (including virtualization of servers, storage and networking) and then will focus on the expanded role of critical facilities and its coordination with IT service management in the SDDC.
Posted: 12 Aug 2014 | Premiered: 17 Sep 2013

nlyte Software

Enable Secure, Efficient Collaboration, Access and Source Code Debugging
sponsored by Zentera Systems Inc.
WHITE PAPER: Find out how your organization can enable secure, efficient collaboration, access and source code debugging.
Posted: 21 Aug 2014 | Published: 21 Aug 2014

Zentera Systems Inc.

Examining IT as a Service
sponsored by Gravitant
EGUIDE: Explore this expert e-guide to learn what the experts have to say about succeeding at delivering IT as a service. Read on now to find out more.
Posted: 31 Jul 2014 | Published: 31 Jul 2014

Gravitant

Reducing Expenses Starts With the Programming Skills of Operations Groups
sponsored by F5 Networks
WHITE PAPER: This white paper explains what programmability and automation could look like within your enterprise, and also provides valuable advice on implementing these concepts.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

F5 Networks

CIOS With and Without PPM Software Discuss IT Project Governance
sponsored by Innotas
EGUIDE: This e-guide reveals the importance of prioritizing and implementing an IT governance strategy, both with and without PPM, to better ensure IT project efficiency and success.
Posted: 18 Aug 2014 | Published: 18 Aug 2014

Innotas

E-kit: Intelligent Transportation Systems Development
sponsored by IBM
RESOURCE CENTER: Planning, developing, and deploying software is becoming more difficult for development teams across all industries, especially in transportation. Access this e-kit to learn about an end-to-end development technology for intelligent transportation systems that can help you effectively manage the entire systems lifecycle.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

IBM
 
 
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