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Computer Telephony

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Computer TelephonyReports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

What's Next for Adobe Creative Cloud Apps
sponsored by CDW Corporation
PRODUCT LITERATURE: Explore this literature to find out about new features coming to Adobe's Creative Cloud service, and how these new features and applications can help your creative teams get the competitive edge in the workplace.
Posted: 21 Apr 2014 | Published: 01 Jan 2014

CDW Corporation

IBM Rational targets engineering lifecycle management
sponsored by IBM
WHITE PAPER: Access this informative white paper to learn about an engineering lifecycle management tool that provides comprehensive views into the product lifecycle, and goes beyond data integration to reduce the complexity of this process.
Posted: 26 Mar 2014 | Published: 12 Nov 2012

IBM

Demand Pricing That Matches Business Value – The Radical Sourcing Trend for 2013
sponsored by Asigra
WHITE PAPER: This guide explores the nature of IT pricing models and how current obsolete models are costing MSPs a fortune.
Posted: 18 Apr 2014 | Published: 04 Jan 2013

Asigra

Select the Right Cloud-Based ITSM Solution
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper features a three step approach for finding the right Software-as-a-Service IT service management approach for your organization.
Posted: 21 Mar 2014 | Published: 20 Mar 2013

BMC Software, Inc.

System Requirements for Adobe Creative Cloud
sponsored by CDW Corporation
PRODUCT LITERATURE: Explore this literature to discover whether your current systems are optimized for Adobe Creative Cloud services.
Posted: 21 Apr 2014 | Published: 31 Dec 2013

CDW Corporation

Optimize Workloads to Achieve Success with Cloud and Big Data
sponsored by IBM
WHITE PAPER: This whitepaper details how a more dynamic, policy driven automation solution can help IT handle the increasingly complex and heterogeneous data centers created by trends like Big Data and the cloud.
Posted: 04 Apr 2014 | Published: 12 Mar 2014

IBM

IT Organizations Can Achieve Relevance in the Age of Cloud
sponsored by VMware
WHITE PAPER: This whitepaper covers how implementing the cloud can help IT transform into the innovative, value driving department it needs to be to meet today's business needs.
Posted: 25 Mar 2014 | Published: 25 Mar 2014

VMware
 
 
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