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Computer Telephony

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Computer Telephony Reports
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010


Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010


Video: Managing an Efficient Data Center
sponsored by IBM
VIDEO: This video explores a managed services strategy that can eliminate the challenges of maintaining and managing your data center infrastructure so you can focus on creating innovative solutions.
Posted: 11 Nov 2015 | Premiered: 06 Jan 2014


Are You Getting the Most From Your IT Environment?
sponsored by IBM
WHITE PAPER: This infographic discusses how the right sourcing provider can help you get the most from your hybrid IT environment.
Posted: 10 Nov 2015 | Published: 31 Dec 2014


NexGen: Customer Story
sponsored by IBM
CASE STUDY: In this case study, learn how NexGen chose an Infrastructure as a Service (IaaS) provider, enabling the company to focus on its business endeavors and not on implementing and maintaining IT infrastructure.
Posted: 09 Nov 2015 | Published: 09 Nov 2015


When is Server Hardware Too Old?
sponsored by Lenovo
EGUIDE: Access this exclusive e-guide to learn the secrets behind a server's longevity and uncover when a server may be getting too old. Should you decide it's time for a server refresh, as a bonus, this guide details everything you need to know about server refreshes – from selecting the right hardware to capacity planning advice.
Posted: 11 Nov 2015 | Published: 11 Nov 2015


What Are the Motivators Behind Enterprise Tablet Adoption?
sponsored by MXN Corporation
EGUIDE: This exclusive e-guide highlights the eight driving factors behind enterprise tablet adoption. Access this e-guide now to key into the best practices for IT managers dealing with mobile device management, mobile workers, and more.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

MXN Corporation

Case Study: Old Dominion optimizes physical desktop and VDI support
sponsored by AppSense
CASE STUDY: Access this case study to learn how Old Dominion Truck Leasing adopted a management suite to complement its VDI initiative in order to maintain user profiles in a non-persistent VDI environment.
Posted: 10 Nov 2015 | Published: 10 Nov 2015


Cloud ERP: The Great Enabler Of Growth
sponsored by SAP
WHITE PAPER: This Mint Jutras report explores ways to scale your business with SaaS ERP, its top four benefits, and which capabilities to look out for.
Posted: 19 Nov 2015 | Published: 30 Jan 2015

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