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Computer Telephony

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Computer TelephonyReports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Woolworths and Google: Innovating together
sponsored by Google
WEBCAST: Tune in to this in-depth webcast to learn how one company was able to implement widespread change within their business with the help of Google Apps for Business. Watch this webcast today, and discover how you can bring serious change to your organization and facilitate innovation within, with Google Apps for Business.
Posted: 19 Aug 2014 | Premiered: Jun 8, 2014

Google

Extending the life of your existing data centers. Smart execution helps you double IT capacity in the same footprint
sponsored by IBM
WHITE PAPER: Explore this resource to discover a case study on how IBM was able to grow its IT capacity 8x without expanding its energy footprint. Read on, and discover how you can achieve similar results within your own infrastructure.
Posted: 27 Aug 2014 | Published: 31 Oct 2012

IBM

Caroline Rogers and Jules Thorne interview: Glasgow 2014 CommonWealth games
sponsored by Dell, Inc.
VIDEO: Explore this video to learn how Dell is supporting the 2014 Commonwealth Games in Glasgow, Scotland. Discover how the IT teams used Dell solutions in order to plan, execute, and overall make the endeavor that is the Commonwealth games happen. Tune in now to watch and find out more.
Posted: 29 Aug 2014 | Premiered: 29 Aug 2014

Dell, Inc.

Webinar: Taking the Integrated Portfolio Management Approach to Agile Projects
sponsored by Innotas
WEBCAST: Attend this on-demand webinar featuring Litded Davis, Director of the Project Management Office at Outsell, as she discusses how her organization is combining JIRA and Innotas to better manage agile projects.
Posted: 14 Aug 2014 | Premiered: Aug 8, 2014

Innotas

Capacity Planning in your Software-Defined Data Center
sponsored by nlyte Software
VIDEO: This webinar will provide a brief overview of the SDDC (including virtualization of servers, storage and networking) and then will focus on the expanded role of critical facilities and its coordination with IT service management in the SDDC.
Posted: 12 Aug 2014 | Premiered: 17 Sep 2013

nlyte Software

Get Tactical on Mobility: Managed Cloud-Based Options Balance Control with Flexibility and Scale
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access this informative white paper to discover suggestions for a number of initiatives related to enterprise mobility, including mobility management and application access.
Posted: 25 Aug 2014 | Published: 30 May 2014

Hewlett-Packard Limited

Hit the Resource Management Jackpot: 4 Critical Success Factors for Project-Driven Resource Management
sponsored by Innotas
WEBCAST: Andy Jordan of Projects at Work discusses the 4 critical success factors for effective resource management and how to introduce these into your organization.
Posted: 13 Aug 2014 | Premiered: Feb 20, 2014

Innotas
 
 
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