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Computer Telephony

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Computer Telephony Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how ConnectWise, a leading business management platform, enabled Australian-based IT solution provider PowerNET to create profitability through efficiency and make sales predictable.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

Mobile and Business Critical Analytics Collide: Be Prepared
sponsored by IBM
WEBCAST: Your analytics strategy needs to adapt to the growth of mobile. Find out how you can take analytics with you anywhere.
Posted: 26 Feb 2015 | Premiered: Feb 26, 2015

TOPICS:  IT Management
IBM

Enterprise Gamification: Playing to win
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Enterprise gamification is becoming increasingly important to delivering true business transformation, according to this report from Capgemini.
Posted: 11 Feb 2015 | Published: 11 Feb 2015

ComputerWeekly.com

15 Top-Paying IT Certifications for 2015
sponsored by Global Knowledge
WHITE PAPER: Take a look at some of the top-paying certifications as determined by the more than 11,000 responses to our 2015 IT Skills and Salary Survey of your peers across North America. Certifications in IT security, networking, and systems management are at the top of the certification pay scale.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Global Knowledge

6 Tips for Building a Future-Ready Infrastructure
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This white paper explores 6 tips to help future-proof your data center and 6 additional reasons to consider a completely new infrastructure approach. Read on to learn how you can evaluate vendors and get ready to meet the needs the modern data center.
Posted: 24 Feb 2015 | Published: 30 Jan 2015

Dell, Inc. and Intel®

The Top 5 Security Goal Challenges
sponsored by Hewlett-Packard Company
WHITE PAPER: This informative resource distills the reports and opinions of 300 IT decision-makers into a realistic picture of the current state of software security in enterprises across a range of industries.
Posted: 06 Feb 2015 | Published: 31 Oct 2014

Hewlett-Packard Company

The major recruitment, skills and career development issues facing today's IT leaders
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: La Fosse Associates executive search consultant Chris Chandler presents the key recruitment, skills and career development issues facing IT leaders in 2015.
Posted: 20 Feb 2015 | Published: 20 Feb 2015

ComputerWeekly.com
 
 
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