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Computer Telephony

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Computer TelephonyReports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Global Client Management Platform: The Key to Proactive, Efficient IT Service Delivery
sponsored by LabTech Software
WHITE PAPER: Explore this informative resource to learn about a new platform that delivers an array of IT management tools, enabling you to manage information, tasks, and automation from a unified source. Read on now to learn more.
Posted: 21 Jul 2014 | Published: 21 Jul 2014

LabTech Software

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by IBM and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 07 Jul 2014 | Published: 01 Aug 2013

IBM and Intel

Top 10 Strategic Technologies Trends for 2014
sponsored by Gartner
WEBCAST: Watch this Gartner presentation recorded live at Gartner Symposium/ITxpo to learn about 2014 industry trends, and how you, as a CIO or IT manager, can take advantage and leverage these trends to revolutionize your operation and organization as a whole. Tune in now to learn more.
Posted: 03 Jul 2014 | Premiered: Jul 3, 2014, 01:01 EDT (05:01 GMT)

Gartner

HEAT Service Management Trial
sponsored by FrontRange Solutions Inc.
SOFTWARE DEMO: Click on the link to gain access to a software demo from FrontRange.
Posted: 17 Jul 2014 | Premiered: 17 Jul 2014

FrontRange Solutions Inc.

What is an IT-as-a-Service Catalog and Why is it a Necessity?
sponsored by Gravitant
WEBCAST: This webcast details the importance of and effective service catalog in the cloud that can combat the need for shadow IT.
Posted: 21 Jul 2014 | Premiered: Jul 21, 2014

Gravitant

UCS Design Guide
sponsored by Cisco Systems, Inc.
WHITE PAPER: Explore this in-depth whitepaper to learn all about Cisco's answer to unified and converged infrastructure. Discover use cases for the technology as well as how to configure the devices within the integrated system using CLI commands, allowing you to learn how to operate and manage the system in its entirety. Read on now to learn more.
Posted: 10 Jul 2014 | Published: 31 Dec 2013

Cisco Systems, Inc.

Simplify Application Deployment Through Patterns of Expertise
sponsored by IBM
WHITE PAPER: Unfortunately, not all organizations have the skills or the resources needed to quickly design, test, configure and integrate applications in today's complex IT environments. In this white paper, discover how an integrated system with built-in patterns of expertise can help you address those challenges.
Posted: 07 Jul 2014 | Published: 28 Feb 2013

IBM
 
 
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