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Computer Telephony

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Computer Telephony Reports
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010


E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010


Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

RFA Selects All-Flash to Serve its 500+ Investment Management Clients
sponsored by NetApp SolidFire
CASE STUDY: Learn how financial services IT provider RFA leveraged scale-out, all-flash arrays to decrease storage performance issues by 100% and deliver near-instantaneous transaction processing to clients. Read on to integrate this appliance with high load apps, as well as with VMware and Microsoft SQL.
Posted: 13 Oct 2016 | Published: 13 Oct 2016

NetApp SolidFire

The Role of System Management Tools in Your IT Environment
sponsored by VMware
EGUIDE: This expert eGuide analyses which system management tools IT professionals find most effective for monitoring VMs and clouds. Also, learn more about the rise in shadow IT, which automation tools monitor application availability versus server availability, as well as the overall importance of these tools on your IT environment.
Posted: 25 Oct 2016 | Published: 17 Oct 2016


The Unexpected Cause of Shadow IT
sponsored by Logicalis
RESOURCE: The trend of going around IT departments to obtain new technologies – known as shadow IT – is risky and could make sensitive information easily accessible. Learn how software-defined data centers may be the cure for shadow IT.
Posted: 14 Oct 2016 | Published: 14 Oct 2016


6 Steps to Software-defined Data Center Adoption
sponsored by Logicalis
WHITE PAPER: What steps should you take to realize the software-defined data center model? Find out six steps for your software-defined data center adoption and how you can enable automation today.
Posted: 18 Oct 2016 | Published: 18 Oct 2016


Infographic: Costs Savings and Productivity Gains of Windows 10
sponsored by Microsoft
DATA SHEET: Explore the financial impact and benefits across the business and IT departments who use Windows 10 including, mobile productivity, deployment and restart times, IT management time savings, and more.
Posted: 26 Oct 2016 | Published: 30 Jun 2016


Determining the Business Value of Red Hat CloudForms
sponsored by Red Hat
ANALYST REPORT: Here are highlighted the benefits of a vendor-agnostic platform for self-service provisioning across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Access now to deliver services and infrastructure resources with agility across the entire estate.
Posted: 14 Oct 2016 | Published: 30 Sep 2016

Red Hat

Community College Delivers Improved App Performance and Flexibility with vGPU Powered VDI
sponsored by NVIDIA
CASE STUDY: Discover how Butler County Community College in Pennsylvania migrated away from individual PCs to a VDI deployment powered by graphics acceleration technology to resolve performance issues and allow seamless remote access from any device.
Posted: 12 Oct 2016 | Published: 31 Dec 2015

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