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Computer Telephony

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Computer Telephony Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Ansible Fundamentals: Your Essential Guide
sponsored by Red Hat
ESSENTIAL GUIDE: Discover in this comprehensive, essential guide the complete fundamentals for Ansible, and learn how to leverage this platform to transform IT automation. Read on to examine in detail its use cases, including application deployment and orchestration, dynamic infrastructure provisioning, and more.
Posted: 12 Aug 2016 | Published: 12 Aug 2016

Red Hat

Infographic: Run More Applications Without Expanding Your Data Center
sponsored by Dell and Microsoft
DATA SHEET: Explore the benefits of upgrading your data center infrastructure to a Dell PowerEdge Server and VMware virtual environment powered by Intel-processors and learn how you can do 18 times the work in the same amount of rack space.
Posted: 23 Aug 2016 | Published: 29 Jul 2016

Dell and Microsoft

IT Project: DevOps
sponsored by ComputerWeekly.com
EGUIDE: 2016 is widely tipped to be the year DevOps goes mainstream, with enterprise IT managers either looking to ramp up or kick-start their efforts in this area, and start realising the benefits it can bring.
Posted: 17 Aug 2016 | Published: 18 Aug 2016

ComputerWeekly.com

Evaluating Hybrid Cloud Management Vendors
sponsored by Red Hat
ANALYST REPORT: This report by Forrester evaluates the strengths and weaknesses of 11 hybrid cloud management vendors. See how each vendor scored on core criteria, and uncover which 7 vendors lead the way.
Posted: 15 Aug 2016 | Published: 08 Jan 2016

Red Hat

Embrace a Truly Customer-Centric Approach Through Flexible, Tailored Cloud Services
sponsored by IBM
CASE STUDY: Access this case study to discover how, like Sigmax, to deliver a new range of cloud services that can be precisely tailored to individual customer needs. Learn how a complete, converged infrastructure can drive operational efficiency through higher resource utilization, and more.
Posted: 29 Aug 2016 | Published: 29 Aug 2016

IBM

IT Strategy for Delivering Efficient, Secure and Economic Infrastructure
sponsored by Red Hat
WHITE PAPER: In this invaluable resource, learn how moving to a standard operating environment can lower operational costs, improve security and compliance; deliver applications faster, and lay the groundwork for innovation.
Posted: 17 Aug 2016 | Published: 10 Jun 2016

Red Hat

Selecting a Building Management System (BMS) for Sites with a Data Center or IT Room
sponsored by Schneider Electric
WHITE PAPER: This white paper provides guidance for IT professionals who are selecting software tools to manage the power and cooling infrastructure at sites with mission critical IT. Also, read on to learn the importance of cooperation, information sharing, and integration with other management systems within the data center.
Posted: 29 Aug 2016 | Published: 01 Aug 2016

Schneider Electric
 
 
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