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Computer Telephony

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Computer TelephonyReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Five Critical Steps to Achieving an Effective Application Security Program
sponsored by IBM
WHITE PAPER: Discover steps you can incorporate into every phase of the development process to improve your application security, and get an overview of application threats and the types of risks to prioritize and remediate.
Posted: 08 Oct 2014 | Published: 31 Dec 2013

IBM

Mitigate Risk for Data Center Network Migration
sponsored by CISCO & INTEL®
WHITE PAPER: Access this white paper to learn how you ensure that your migration initiative goes as planned by mitigating the risks and complexities involved. Read on to learn how you can optimize your architecture and IT investment while reducing complexity and risk.
Posted: 03 Oct 2014 | Published: 31 Jan 2014

CISCO & INTEL®

VMware vCloud Automation Center 6.0
sponsored by VMware, Inc.
WHITE PAPER: This in-depth resource provides recommendations about deployment topology, hardware specifications, interoperability, and scalability for a suite of VMware solutions that are designed to drive business agility, let you build deployment blueprints with a drag-and-drop interface, control the costs and quality of IT services, and more.
Posted: 08 Oct 2014 | Published: 20 Mar 2014

VMware, Inc.

Fixed-Price Cisco Unified Computing Services
sponsored by CISCO & INTEL®
WHITE PAPER: Access this white paper to learn how you can deliver the foundation for a broad spectrum of virtualization initiatives that can consolidate resources and automate data center processes.
Posted: 03 Oct 2014 | Published: 28 Feb 2014

CISCO & INTEL®

Five Security Considerations in the Mobile Age
sponsored by IBM
WHITE PAPER: This white paper enumerates five security considerations for enterprises in the mobile age and provides a thorough introduction to enterprise mobile applications.
Posted: 07 Oct 2014 | Published: 31 Dec 2012

IBM

VMware IT Business Management Suite: A Fact-Based Approach to Run IT Like a Business
sponsored by VMware, Inc.
WHITE PAPER: Access this white paper to learn more about a business management suite that provides transparency and reduces the costs of IT services while also improving quality.
Posted: 08 Oct 2014 | Published: 30 Sep 2013

VMware, Inc.

Eliminating the Challenge of Branch Office Recovery
sponsored by Riverbed Technology, Inc.
WHITE PAPER: Branch converged infrastructure delivers local performance, stores data safely in the datacenter, and enables instant recovery. Learn how to recover faster, reduce risk, and save money.
Posted: 08 Oct 2014 | Published: 08 Oct 2014

Riverbed Technology, Inc.
 
 
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