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Computer Telephony

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Computer Telephony Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

When Buying Converged Infrastructures Makes Sense
sponsored by Dell, Inc.
EGUIDE: In this expert e-guide examine the various considerations to take into account prior to deploying a converged infrastructure.
Posted: 14 Jul 2016 | Published: 26 Feb 2015

Dell, Inc.

Hyperconverged Infrastructure for Remote Offices
sponsored by SimpliVity
WEBCAST: This webcast addresses ways that hyper-converged infrastructure can benefit your remote offices – having consistent application performance, fast reliable data protection, maximum WAM efficiency, and better use of IT staff. Download now to learn more and see a short demo of the system.
Posted: 19 Jul 2016 | Premiered: Nov 12, 2015

SimpliVity

Presentation Transcript: Ongoing Management of Data Gravity
sponsored by Equinix and Datapipe
PRESENTATION TRANSCRIPT: With IT staff overworked, business leaders will sometimes go around protocol and seek 3rd party apps to keep their customers satisfied. However, this practice encourages app sprawl making it harder to manage your hybrid cloud environment. Check out part 3 of Croteau's presentation to see how to manage hybrid cloud and control app sprawl.
Posted: 14 Jul 2016 | Published: 12 Jul 2016

Equinix and Datapipe

You can't Secure what you can't see
sponsored by Splunk
ANALYST BRIEF: Gain visibility across your AWS environment.
Posted: 19 Jul 2016 | Published: 19 Jul 2016

TOPICS:  IT Management
Splunk

Strategies for Implementing Windows 10
sponsored by Flexera Software
WHITE PAPER: Universal Applications may be one of the most important features of Windows 10. However, this new technology could cause compatibility issues with applications for enterprise deployments. Find out how you can test hundreds of apps and performance levels with the push of a button and deploy Windows 10 successfully.
Posted: 25 Jul 2016 | Published: 25 Jul 2016

Flexera Software

How Industry Collaboration Mitigates Cybersecurity Risks
sponsored by LogRhythm, Inc.
WHITE PAPER: Discover in this white paper how APAC business leaders can actively share cybersecurity resources, expertise, and best practices to collectively build defenses. Read on to learn how to integrate cybersecurity into HR policies, expansion strategies, staff training processes, and more.
Posted: 22 Jul 2016 | Published: 22 Jul 2016

LogRhythm, Inc.

Understand and Anticipate IT Health and Risk
sponsored by TeamQuest Corporation
RESOURCE: Discover the technology that provides you with automated algorithmic-based IT health and risk calculations. Anticipate the severity of future issues so that you can start resolving them now. Plus, find out how you can enable connected workflows to promote seamless communication and collaboration within IT operations.
Posted: 26 Jul 2016 | Published: 26 Jul 2016

TeamQuest Corporation
 
 
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