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Computer Telephony

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Computer TelephonyReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Relocating or Colocating Your Data Center in the Washington, DC/Baltimore Metro Area?
sponsored by CompuDynamics
RESOURCE: Access this resource to learn how colocation can help you handle these issues. You'll also get insight into whether you should consider retail or wholesale colocation or build your own new data center. Read on to evaluate your requirements and determine the best option for you.
Posted: 12 Dec 2014 | Published: 12 Dec 2014


Surveying the Cloud Service Provider Landscape
sponsored by Internap
VIDEO: In this webinar, you'll survey the cloud service provider landscape and get insight into the different types of vendors based on the strategic value that they can bring to businesses buying cloud services. You'll also examine how hybridization is shaping cloud deployment strategies.
Posted: 10 Dec 2014 | Premiered: 10 Dec 2014

Internap

Gartner: Become a Cloud Enabler by Following Our Eight Steps to Hybrid IT
sponsored by NetApp
WHITE PAPER: Access this whitepaper for a list of eight steps designed to teach I&O professionals how to act as internal cloud service brokers and guarantee a successful transition to hybrid IT.
Posted: 17 Dec 2014 | Published: 09 Sep 2014

NetApp

Email Security Checklist: Eight Steps for Healthcare Organizations
sponsored by Mimecast
WHITE PAPER: This white paper explains how you can embrace email as a core communication tool while still adhering to HIPAA guidelines.
Posted: 18 Dec 2014 | Published: 18 Dec 2014

Mimecast

Why You Need Cloud Management: Putting the Pieces Together
sponsored by Dell, Inc.
WHITE PAPER: This brief article explores the importance of proper cloud management. Read on to get insight into how you can leverage the advice of experts to manage your cloud environments and ensure that you're getting the most out of your investment.
Posted: 03 Dec 2014 | Published: 10 Sep 2014

Dell, Inc.

Dell HPC: Intelligent Light accelerates research 20X
sponsored by Dell, Inc.
WHITE PAPER: This case study examines how one organization was able to keep up with growing computational fluid dynamics data by leveraging a solution that delivers cloud-based access to dedicated nodes on a Linux based cluster of next level servers. Read on to learn how this approach delivers faster access to high-performance computing resources and more.
Posted: 12 Dec 2014 | Published: 29 Feb 2012

Dell, Inc.

Web Application Firewall Buying Guide
sponsored by Imperva
EGUIDE: In this buyer's guide, experts explain how a WAF works, describe the features that different WAFs possess, and reveal how to weight these factors in selecting the right WAF to protect your enterprise's sensitive data.
Posted: 16 Dec 2014 | Published: 16 Dec 2014

Imperva
 
 
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