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Computer Telephony

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Computer Telephony Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

The Connected Consumer: The Role of IT and DevOps in the Digital Industrial Revolution
sponsored by CA Technologies
WHITE PAPER: DevOps teams enable more agile IT operations, higher profitability, and better user engagement by providing high-performing applications. Learn how to bolster this collaboration with API-driven design, shadow IT models, and more.
Posted: 12 Jan 2016 | Published: 31 Dec 2014

CA Technologies

A Guide to Optimizing and Managing Your Complex IT Environment
sponsored by IBM
ANALYST REPORT: In this exclusive guide, you will learn how to best optimize and manage your hybrid IT environment by partnering with a cloud services provider, and the benefits contained therein. Access this guide to how to improve infrastructure visibility, reduce downtime, and scale operations.
Posted: 29 Dec 2015 | Published: 29 Dec 2015

IBM

Cyber Threat Intelligence You Can Immediately Understand and Use
sponsored by SurfWatch Labs
PRODUCT OVERVIEW: This brief product overview focuses on a cyber-data analytics solution that transforms data into relevant cyber threat intelligence that can be integrated into any IT environment or application. Read on and discover how this tool can allow your organization to quickly identify and comprehend threats for effective risk management.
Posted: 12 Jan 2016 | Published: 12 Jan 2016

SurfWatch Labs

The Total Economic Impact of Infrastructure Management Tools
sponsored by CA Technologies
WHITE PAPER: For this report, analysts conducted interviews with four organizations regarding their experience with unified infrastructure management tools. Uncover ways these tools helped IT teams proactively plan and manage infrastructure capacity, among other benefits.
Posted: 12 Jan 2016 | Published: 30 Nov 2015

CA Technologies

Performance Monitoring for Your Virtualized Infrastructure: Considerations and Checklist
sponsored by eG Innovations, Inc.
WHITE PAPER: In this white paper, you will find a checklist of monitoring-related criteria that both enterprises and service providers should consider with due diligence when managing application performance for virtualized Citrix infrastructures.
Posted: 05 Feb 2016 | Published: 31 Jan 2016

eG Innovations, Inc.

Real-Time Enterprise Linux: Ensure Consistent Response Times with a Mature Platform
sponsored by Red Hat
DATA SHEET: In this data sheet, you will learn how to utilize a real-time computing platform to ensure the highest levels of predictability—and low-latency response times—for your deadline-oriented apps and time-sensitive workloads. Read on to access the reliability and scalability of Linux.
Posted: 19 Jan 2016 | Published: 31 Dec 2015

Red Hat

Solving the Right Problem in the Data Center
sponsored by VMTurbo
WHITE PAPER: This white paper discusses the limitations of traditional cloud and virtualization management. It outlines a new approach that enables IT to operate outside of the break-fix loop, preventing degradation in the environment before it starts.
Posted: 28 Jan 2016 | Published: 31 Dec 2015

VMTurbo
 
 
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