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Computer Telephony

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Computer Telephony Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Storage Redefined
sponsored by SearchServerVirtualization
EBOOK: Software-defined storage joins the virtualization discussion, and it could play a key role in future-proofing an infrastructure.
Posted: 06 May 2015 | Published: 06 May 2015

SearchServerVirtualization

Fanatical Support in a Microsoft World
sponsored by Rackspace
WEBCAST: Managing Microsoft Cloud can be complex, but Fanatical Support makes sure everything runs as smoothly as possible users. From getting started to daily support and troubleshooting, Fanatical Support makes Microsoft Cloud simple. Watch this video to learn more about Fanatical Support and how it can support your business needs.
Posted: 18 May 2015 | Premiered: Jan 30, 2015

Rackspace

Do customers drive your technology decisions?
sponsored by Hewlett-Packard Limited
WHITE PAPER: Consult the following white paper to learn why your customers' needs and wants should be shaping the way you modernize your technology. Access now and find out more.
Posted: 01 May 2015 | Published: 01 May 2015

Hewlett-Packard Limited

Identity and Access Management (IAM) for the Real World
sponsored by Dell Software
EBOOK: The world of IAM involves constant change. Discover the big issues your organization faces—and the actionable solutions.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

On Demand Cloud Platform™ Caters to Developers
sponsored by Peer1
VIDEO: View this video to find out how developers can have control over their own environments with a specific type of cloud platform.
Posted: 20 May 2015 | Premiered: 20 May 2015

Peer1

Getting Better Decisions and Instant Action from Your Big Data
sponsored by TIBCO Software Inc.
WHITE PAPER: In this white paper, discover how advanced data integration via enterprise service bus architecture can speed up your big data analytics.
Posted: 20 May 2015 | Published: 31 Dec 2014

TIBCO Software Inc.

Infographic: The Analytics Capability Landscape
sponsored by Actuate
WHITE PAPER: The following infographic conveniently illustrates the business goals for using analytics. Access now and find out which new approaches are becoming the central analytics focus for most companies.
Posted: 28 Apr 2015 | Published: 28 Apr 2015

Actuate
 
 
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