IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Computer Telephony

RSS Feed    Add to Google    Add to My Yahoo!
Computer Telephony Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

ITSM—Not By the Book
sponsored by Unisys
WHITE PAPER: This white paper provides five steps organizations can take in developing their ITSM implementation plans to meet their goal of reaching true Applied Service Management..
Posted: 06 May 2015 | Published: 01 Oct 2014

Unisys

Dell Converged Infrastructure Webcast
sponsored by Dell, Inc. and Intel®
WEBCAST: Access this webcast to find out how converged infrastructures offer a way to combine the power of server, storage, and networking into one system. Take a look to see what Dell has to offer for converged infrastructures including architecture options available for compute, storage, networking, and management and monitoring.
Posted: 04 May 2015 | Premiered: May 4, 2015

Dell, Inc. and Intel®

Leadership Compass: Surveying Access Governance Options
sponsored by Dell Software
WHITE PAPER: The Access Governance vendor landscape is growing. Find out who leads in innovation, product features and market reach.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

Public sector IT specialist improves council’s flexibility, efficiency, security
sponsored by Colt IT Services
CASE STUDY: Access this case study to learn how one organization adopted a virtual desktop environment based on an infrastructure-as-a-service platform. Find out the benefits of this approach and how they were able to transform their current VDI.
Posted: 22 May 2015 | Published: 31 Dec 2014

Colt IT Services

Align Your Disaster Recovery Plan With Company Priorities
sponsored by Dell Software
EBOOK: Disaster can strike anytime. Use this eBook to review the latest in recovery tools and techniques.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

Oracle Enterprise Manager 12c: From Zero to Cloud—Accelerated
sponsored by Oracle Corporation
WHITE PAPER: By transforming IT into a business-centric provider of services accessible from anywhere, you can have a more agile, efficient, and innovative enterprise.This white paper explains how you can transform IT into an agile, enterprise-class cloud.
Posted: 13 May 2015 | Published: 13 May 2015

Oracle Corporation

Unlocking the Power of Business Analytics in Oracle Cloud
sponsored by Oracle Corporation
WEBCAST: LOB managers want cloud solutions that are contrary to core IT values and are turning to shadow BI projects to satisfy their needs. Cloud BI provides balance between LOBs and IT. Watch this webcast to learn how Oracle Analytics Cloud can create a partnership between the two.
Posted: 13 May 2015 | Premiered: May 13, 2015

Oracle Corporation
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement