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Computer Telephony

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Computer TelephonyReports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Infographic: SSD vs. HDDs- How Do they compare?
sponsored by SanDisk Corporation
RESOURCE: Access this infographic to see solid state drives compared side by side with hard disks.
Posted: 19 Nov 2014 | Published: 19 Nov 2014

SanDisk Corporation

How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs
sponsored by Schneider Electric
WHITE PAPER: By utilizing new, proper management software tools, you enable and maximize data center professionals control over energy costs and can allocate IT assets more effectively for the business.
Posted: 07 Nov 2014 | Published: 01 Nov 2011

Schneider Electric

Gartner: Become a Cloud Enabler by Following Our Eight Steps to Hybrid IT
sponsored by NetApp
WHITE PAPER: Access this whitepaper for a list of eight steps designed to teach I&O professionals how to act as internal cloud service brokers and guarantee a successful transition to hybrid IT.
Posted: 20 Nov 2014 | Published: 09 Sep 2014

NetApp

Info-Tech Research declares IBM a Champion in Systems Management
sponsored by IBM
WHITE PAPER: Access this guide to examine an evaluation of 13 competitors in the systems management market. You'll be able to compare products based on functionality and price and get insight into where the market is going. On top of this, you'll learn what sets IBM apart from the competition in the systems management market.
Posted: 12 Nov 2014 | Published: 12 Nov 2014

IBM

UKTech50: The senior IT event of the year
sponsored by ComputerWeekly.com
EVENT: UKTech50 returns in 2014 for its 5th annual event, highlighting the successes of individuals within UK IT. With a combination of fantastic speakers and the countdown of the top 50, this event never fails to please.
Posted: 18 Nov 2014 | Published: 17 Nov 2014

ComputerWeekly.com

Should I Outsource Infrastructure?
sponsored by Rackspace
WHITE PAPER: In this informative guide, gain the knowledge you need to make a detail, informed assessment of the financial side of the outsourcing decision.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

Rackspace

Forrester CIB Bank ROI Study
sponsored by IBM
CASE STUDY: Download and view this extensive and in depth case study performed by Forrester Research on the benefits of IBM Tivoli ITM and ITCAM. CIB Bank chose IBM to receive the single pane of glass view necessary to optimize infrastructure performance.
Posted: 07 Nov 2014 | Published: 29 Dec 2009

IBM
 
 
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