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Computer Telephony

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Computer Telephony Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Defending Against Rogue Users, Devices, and Applications
sponsored by ForeScout Technologies, Inc.
WHITE PAPER: This white paper explains how NAC technologies help to ensure that only appropriate users, devices, and applications have access to your network resources, enabling you to support your users in a secure, efficient way.
Posted: 17 Feb 2015 | Published: 29 Aug 2014

ForeScout Technologies, Inc.

CA Cloud Service Management Trial
sponsored by CA Technologies.
RESOURCE: Register for a free 30-day trial of CA Cloud Service Management and see how the solution delivers productivity without another platform. After registering you will be automatically logged into your trial.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

CA Technologies.

PowerEdge VRTX—Simplicity, Efficiency and Versatility for ROBO and Small Office IT
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This white paper explores an agile solutions platform for office IT. Read on to learn how this approach delivers simplified systems management that delivers simplicity, efficiency, and versatility for small and midsized offices.
Posted: 24 Feb 2015 | Published: 24 Feb 2015

Dell, Inc. and Intel®

Cloud IT: The Impact of Cloud Supply Chain Platforms on the Role of IT
sponsored by GT Nexus
WHITE PAPER: In this valuable white paper learn more about the impact of cloud supply chain platforms on the role of IT and how you can better prepare your team for the challenges they may face.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

GT Nexus

Discover CA Cloud Service Management Today
sponsored by CA Technologies.
RESOURCE: Service management solutions need to be built for speed rapidly accelerating time-to-value where other SaaS solutions fall short.Access this demonstration to get a high level overview of CA Cloud Service Management and learn how it helps you to enhance your users' experience, improve service management productivity, and more.
Posted: 25 Feb 2015 | Published: 25 Feb 2015

CA Technologies.

The DevOps Mindset: Real-World Insights from Tech Leaders
sponsored by Rackspace
WHITE PAPER: This white paper contains insights from technology leaders on the trials and successes of collaboration between Development and Operations teams, and provides suggestions for companies looking to adopt the DevOps mindset.
Posted: 20 Feb 2015 | Published: 29 Aug 2014

Rackspace

Implement a Proactive Strategy for Data Security
sponsored by IBM
WHITE PAPER: Access this white paper to learn the 5 key findings of a recent Forrester study that evaluated data security decision-making by security buyers and influencers, and what it means to engage in proactive data security and privacy efforts.
Posted: 10 Feb 2015 | Published: 30 Sep 2014

IBM
 
 
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