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Computer Telephony

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Computer Telephony Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Eliminating Confusion - Virtualization vs. Private Cloud
sponsored by Stratoscale
WEBCAST: Tune in to this webinar to clear up any cloudiness you may have about the differences between virtualization and cloud computing as well as how they fit in with SDCC and hyperconvergence.
Posted: 17 Jun 2016 | Premiered: Jun 17, 2016

Stratoscale

Enhanced visibility, speed, and control while managing your private and public cloud operations
sponsored by Embotics
DATA SHEET: Too often cloud services are built without IT input and end up being difficult to manage which leads to operational inefficiencies and increased cost. It may be beneficial to implement cloud management software. Learn more about one cloud management software option in this brief data sheet.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

Embotics

Steps to Crafting and Piecing Together a Hybrid Cloud Plan
sponsored by Hewlett Packard Enterprise
EGUIDE: Get to know the needs of your organization's infrastructure and determine whether cloud computing would benefit you. Read on and learn factors to consider when implementing a hybrid cloud.
Posted: 22 Jun 2016 | Published: 16 Jun 2016

Hewlett Packard Enterprise

Controlling Software Asset Management in the Mobile Era
sponsored by Snow Software
WHITE PAPER: How can you balance growing user demands and at the same time ensure your company is not exposed to license liability? Discover how creating a software store tightly integrated with effective software management processes can meet these goals.
Posted: 15 Jun 2016 | Published: 15 Jun 2016

Snow Software

A Case Study For: Abilene Christian University
sponsored by Rackspace
WHITE PAPER: Access this case study to find out how Abilene Christian University cost-effectively gained the support and hosting it required to bring its sites up to speed—and freed up time for its staff to focus on core work rather than managing IT infrastructure.
Posted: 23 Jun 2016 | Published: 07 May 2016

Rackspace

Hyperconverged Infrastructure and the Ideal Data Center
sponsored by Stratoscale
WHITE PAPER: A popular option among enterprises seeking the simplest system, hyperconverged infrastructure systems are readily available. With such a plethora of options, which one's best? Access this white paper to learn what to consider when choosing your system such as resource granularity, hardware heterogeneity and more.
Posted: 14 Jun 2016 | Published: 31 Dec 2015

Stratoscale

Internet of Everything: A $4.6 Trillion Opportunity
sponsored by Cisco
RESOURCE: The Internet of Everything is reforming the public sector. Learn how to boost citizen experience while cutting costs.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

TOPICS:  IT Management
Cisco
 
 
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