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Computer Telephony

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Computer Telephony Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Technische Universität München Offers Fast, Simple and Smart Hosting Services with SAP and IBM
sponsored by IBM FD
CASE STUDY: Find out how Technische Universität München (TUM) deployed an integrated stack to gain the ideal platform for high-performance, ultra-flexible SAP hosting services.
Posted: 25 May 2016 | Published: 29 May 2015

IBM FD

Transforming Your Data-Driven IT Organization
sponsored by Windsor Group
VIDEO: Tune into this video to learn how to transform your data-driven organization and service delivery by leveraging the market insight and expertise of one ITSM provider. Learn how to determine the best ITSM sourcing strategy for you, and transform your IT operations with an alternative delivery and market pricing model evaluation.
Posted: 16 May 2016 | Premiered: 16 May 2016

Windsor Group

Cloud Natives vs. Cloud Immigrants: Different Approaches, Similar Goals
sponsored by CDW
RESOURCE: If your business is considering a cloud delivery model for new apps and infrastructure, read this resource to deliver considerable cloud value to your SMB based on your IT consumption model. Discover how two cloud adoption archetypes—cloud natives and immigrants—can build a hybrid cloud foundation together.
Posted: 13 May 2016 | Published: 18 Mar 2016

CDW

Measuring the Business Impact of IT Through Application Performance
sponsored by Riverbed Technology, Inc.
WHITE PAPER: Clearly demonstrating its business impact can help IT secure funding for application performance optimization. Explore strategies that quantify the business value of these tools, so you can pave the way for better investments and innovations.
Posted: 18 May 2016 | Published: 18 May 2016

Riverbed Technology, Inc.

Redefining Workspace Delivery with VMware Horizon Air Hybrid-Mode
sponsored by VMware
WEBCAST: Learn how you can transform the delivery of virtual desktops and apps through a hybrid-mode virtual desktop strategy that combines the economic benefits of the cloud with the simplicity of hyper-converged infrastructure.
Posted: 19 May 2016 | Premiered: May 19, 2016

VMware

Worldwide Virtual Client Computing Software Vendor Assessment
sponsored by VMware
WHITE PAPER: Take a look at the virtual client computing (VCC) market, including vendor strengths and challenges, and what characteristics to look at when evaluating client virtualization solutions.
Posted: 16 May 2016 | Published: 30 Jun 2015

VMware

Why Move Beyond Virtualization to IaaS and to Cloud Infrastructure?
sponsored by VMware
RESOURCE: Demanding market conditions are compelling business to be more agile and innovative, but despite its benefits, traditional virtualization can't keep up. However an infrastructure as a service (IaaS) and cloud computing could get you up to speed. Read this eBook to learn about additional benefits of taking server virtualization to the next level.
Posted: 27 May 2016 | Published: 30 Aug 2013

VMware
 
 
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