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Computer Telephony

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Computer Telephony Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

13 questions to ask when upgrading your HR system
sponsored by Fairsail
RESOURCE: This slideshow lists 13 questions you should ask when upgrading your HR system.
Posted: 22 Jan 2015 | Published: 20 Jun 2014

Fairsail

Learn About Each Module of the Allgress Insight Risk Management Suite
sponsored by Allgress
WHITE PAPER: This white paper introduces a risk management suite that enables security professionals to apply business context to security and compliance management. It also empowers business stakeholders to make informed investment decisions that align with top business priorities.
Posted: 23 Jan 2015 | Published: 23 Jan 2015

Allgress

Outsourcing IT Projects to Managed Hosting or the Cloud
sponsored by Rackspace
WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud.
Posted: 09 Jan 2015 | Published: 07 Jun 2014

Rackspace

Thrive, Survive or Perish - Compute Economics
sponsored by Hewlett-Packard Company
WEBCAST: View this in-depth webcast to learn about the "new style" of IT and how you can leverage your staff to overcome the pressures and obstacles presented today. Watch now to discover the path to impact business performance around workforce productivity, business trends and intelligence, and customer acquisition and loyalty in the digital age.
Posted: 07 Jan 2015 | Premiered: Oct 22, 2014

Hewlett-Packard Company

Choose Data Center Tools Wisely
sponsored by SolarWinds, Inc.
WHITE PAPER: Access this expert e-guide to discover five key considerations you need to take into account when searching for the right system management tools for your organization. Here's the first hint: cost isn't one of them.
Posted: 21 Jan 2015 | Published: 21 Jan 2015

SolarWinds, Inc.

A Prescription for Privacy
sponsored by Symantec Corporation
WHITE PAPER: This white paper examines the challenges surrounding the emerging world of EHR technology, including the requirements that govern the protection of confidential patient data online; the measures that organizations need to take right now to prepare for these upcoming changes to the healthcare industry; and more.
Posted: 14 Jan 2015 | Published: 28 Feb 2014

Symantec Corporation

5 Steps For Windows Server 2003 End of Life Success
sponsored by Bit9 + Carbon Black
WHITE PAPER: Access this white paper today to learn the 5 steps that your organization needs to take now to ensure that your enterprise is prepared for Microsoft Windows Server 2003's end-of-life in six short months.
Posted: 14 Jan 2015 | Published: 06 Nov 2014

Bit9 + Carbon Black
 
 
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