IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Computer Telephony

RSS Feed    Add to Google    Add to My Yahoo!
Computer TelephonyReports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

How To Make A Business Case For Data Investment
sponsored by Scribe Software Corporation
WHITE PAPER: This research from Forrester will guide you through the ways you can use design thinking to solve business challenges and make the case for data investment.
Posted: 10 Sep 2014 | Published: 10 Jan 2014

Scribe Software Corporation

Bluewave Computing Realizes Million-Dollar Productivity Gains with N-Able Technologies
sponsored by N-able Technologies
WHITE PAPER: Access this case study to learn how one organization was able to upgrade their service automation platform and deliver benefits in terms of improved productivity, efficiency, and customer retention.
Posted: 16 Sep 2014 | Published: 16 Sep 2014

N-able Technologies

Should You Outsource Infrastructure?
sponsored by Rackspace
WHITE PAPER: In this informative guide, gain the knowledge you need to make a detail, informed assessment of the financial side of the outsourcing decision.
Posted: 03 Sep 2014 | Published: 07 Aug 2014

Rackspace

Understanding the Vendor Neutral Archive
sponsored by BridgeHead Software
WHITE PAPER: Implementing a VAN can be rewarding for your organization, but it's critical that organizational strategies and objectives are understood to assure that all IT and service needs are met. This white paper analyzes factors that can affect a VNA deployment and considerations for a strategic deployment of a VNA.
Posted: 19 Sep 2014 | Published: 30 Apr 2014

BridgeHead Software

Face Tech Challenges Head-On with a Strategic Data Center
sponsored by Equinix
WHITE PAPER: IT teams face a bevy of challenges in today's always-on, demanding IT environment, including (but not limited to) connectivity, bandwidth, latency, and security. By treating your data center as a strategic asset, you can turn those challenges into opportunities to thrive.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Equinix

How SIEM Helps IT Security, Compliance, Operations and Management
sponsored by CDW Corporation
WHITE PAPER: Security information and event management (SIEM) tools offer more than just security. In fact, many organizations overlook some of the most useful aspects of SIEM technology, including fraud prevention and operations management. In this expert resource, discover the value of SIEM tools for four different audiences.
Posted: 12 Sep 2014 | Published: 12 Sep 2014

CDW Corporation

Managed Mobility Services: Reduce Your Risk and Improve Productivity
sponsored by Hewlett-Packard Limited
WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Limited
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement