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Computer Telephony

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Computer TelephonyReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Protection Storage Architecture: What, Why, and How?
sponsored by EMC Corporation
WHITE PAPER: This white paper explores how a Protection Storage Architecture enables backup teams to solve immediate tactical challenges, helps IT teams keep business applications running, and supports them as they evolve to support strategic services-oriented business models.
Posted: 19 Nov 2014 | Published: 28 Feb 2014

EMC Corporation

Day in the life of StruxureWare For Data Centers CIO
sponsored by APC by Schneider Electric
VIDEO: Keep your finger on the pulse on one or many data centres through StrxureWare from Schneider electric. Monitor the facilities and stay updated on the mechanical and electrical utilizations via an easy to navigate dashboard.
Posted: 05 Nov 2014 | Premiered: 03 Jul 2013

APC by Schneider Electric

Meeting the Big Data Challenge: Get Close, Get Connected
sponsored by Equinix
WHITE PAPER: The following CITO Research white paper explains the big data network challenge and offers solutions to overcome it so you can deliver value faster on your big data projects. Read on to learn about the untold story of big data, use cases for big data analytics, moving to the best architecture, and more.
Posted: 07 Nov 2014 | Published: 07 Nov 2014

Equinix

Colocation Providers A Guide to Selecting the Right One
sponsored by Peak 10
WHITE PAPER: This whitepaper assists in the colocation provider selection by listing capabilities for you to consider.
Posted: 20 Nov 2014 | Published: 24 Jul 2014

Peak 10

Overcome Big Challenges with StruxureWare for Data Centers
sponsored by APC by Schneider Electric
VIDEO: You can have a single pane of glass to control and optimize your business through StruxureWare from Schneider Electric. No more scattered spreadsheets. No more functional silos. Download the video and discover how to reduce capital and operational expenditure by 30%.
Posted: 06 Nov 2014 | Premiered: 12 Jun 2013

APC by Schneider Electric

Rack Provisioning Use Case
sponsored by Intel Data Center Manager
VIDEO: Using the Intel Data Centre Manager, you can monitor your servers in real time to uncover the true peak power performance. You can then set a policy to the peak capacity of the servers and add more to a rack without impacting performance.
Posted: 10 Nov 2014 | Premiered: 01 Oct 2014

Intel Data Center Manager

The Smart Alternative to DIY Infrastructure or Cloud Services
sponsored by Peak Hosting
WHITE PAPER: Read this white paper to discover which operations management service best suits your needs as you discover the costs of DIY, cloud hosting, and operations as a service. Read on to learn which best suits the needs of your organization.
Posted: 13 Nov 2014 | Published: 23 Oct 2014

Peak Hosting
 
 
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