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Computer Telephony

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Computer Telephony Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Infrastructure for the New Style of IT
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: Access the following brief white paper to learn how HP can help your business master the new infrastructure for the new style of IT. Read on to learn how you must adapt your infrastructure now to deal with the changes tomorrow.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Hewlett-Packard Limited and Intel ®

Top 5 Characteristics of Infrastructure Leaders
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: his white paper examines the top five characteristics of IT infrastructure leaders. Read on to learn what these qualities are and discover where your organisation stands in terms of IT management.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Hewlett-Packard Limited and Intel ®

Get Connected: A Checklist for a Smarter, More Effective Government
sponsored by Lenovo and Microsoft
WHITE PAPER: Access the following white paper for an exclusive checklist that will help guide you to create a smarter, more effective government.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Lenovo and Microsoft

An Intelligent Approach to the Distributed Enterprise
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Despite its many benefits, the distributed enterprise poses several challenges for IT executives as they seek to provide corporate employees access to the applications and data they need in order to work effectively. Read this white paper to find out how it can be done with an included, intelligence approach to the distributed enterprise.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Dell, Inc. and Intel®

Tap the Potential of Shadow IT
sponsored by Google
WHITE PAPER: This white paper examines the role of IT in the new landscape, offering insights from IT and businesses that have leveraged Google Apps for Work to empower employees with collaboration tools they know and love while providing robust security and controls that protect data, and ultimately, allowing you to capitalize on the Shadow IT movement.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Google

IT Without Boundaries: Choosing Between Conventional or Agile IT?
sponsored by Red Hat
WHITE PAPER: Why should you have to choose between conventional and agile IT? News just in: you don't have to anymore. This white paper explains how organizations can operate more efficiently and become more agile at the same time. Access this research to see how you can balance conventional and agile IT.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

Red Hat

Vmware NSX Architecture Offers Partners SDDC Integration Opportunities
sponsored by VMware
EGUIDE: This exclusive e-guide outlines how VMware has capitalized on the SDDC trend with the introduction of the next version of its network virtualization platform, which adds in networking and security services. Download now to read what experts think of this new platform.
Posted: 28 Aug 2015 | Published: 28 Aug 2015

VMware
 
 
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