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Computer Telephony

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Computer Telephony Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Three Ways to Achieve Fast and Affordable IT in an Always-On World
sponsored by VMware
ESSENTIAL GUIDE: This guide outlines three key ways to achieve fast and affordable IT services while still maintaining control of your data center budget. Discover a virtualization platform that delivers all three of these essential capabilities for meeting your business SLAs while containing costs.
Posted: 26 Mar 2015 | Published: 31 Dec 2014

VMware

The Evolving Role of the CIO and Challenges Awaiting
sponsored by Google
WHITE PAPER: This resource contains engaging articles on the changing role of IT and how you can take advantage of these changes.
Posted: 16 Mar 2015 | Published: 16 Mar 2015

Google

Build vs Buy: Key Steps to Overcome Capital Constraints in the Data Center
sponsored by CyrusOne
WHITE PAPER: Companies are increasingly relying on the data center to support technology trends such as cloud computing, big data, virtualization, and mobile devices. But when it comes to creating the best data center possible, should you build or should you buy?
Posted: 13 Mar 2015 | Published: 13 Mar 2015

CyrusOne

Focus on learning, not technology
sponsored by Dell, Inc.
CASE STUDY: Access this case study to find out how one school district opted for a virtualized desktop PC environment in the classrooms and take-home laptops for freshmen. Learn how implementing desktop virtualization via thin clients and a private cloud enabled them to ease IT data center management while optimizing access to learning resources.
Posted: 23 Mar 2015 | Published: 29 Nov 2013

Dell, Inc.

A Starter Guide to IT Managed Services
sponsored by Kaseya
WHITE PAPER: How do you grow a small IT services business into a managed services company that generates millions of dollars in revenue each year? The "Starter Guide to Managed Services" is all about how to transform your small operation into a successful managed services business with a growing number of customers and endpoints under management.
Posted: 15 Mar 2015 | Published: 15 Mar 2015

Kaseya

The normalisation of Cloud in Hybrid Market
sponsored by Vision Solutions
WHITE PAPER: Download this exclusive report to discover how much cloud services can be expected to increase, key impediments to cloud adoption, predictions for cloud computing in 2015, and more.
Posted: 23 Mar 2015 | Published: 31 Dec 2014

Vision Solutions

Workspace Modernization for Healthcare Delivering Flexibility, Performance and Stability
sponsored by RES Software
WHITE PAPER: This white paper highlights a technology that improves the virtual clinical workspace to better meet the needs of healthcare users and IT professionals. Find out how this technology is tackling the issues associated with performance, reliability and stability, and updates and learn how this is helping them to deliver high-quality patient care.
Posted: 18 Mar 2015 | Published: 09 Jan 2015

RES Software
 
 
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