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Computer Telephony

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E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

eGuide: HIPAA Security & Compliance
sponsored by Bit9, Inc.
EGUIDE: In this e-Guide, information security consultant Kevin Beaver explains a number of practical steps that you can take today to not only meet HIPAA's compliance requirements, but also to make tangible improvements to your information security program as a whole.
Posted: 16 Dec 2014 | Published: 06 Nov 2014

Bit9, Inc.

A New way to Integrate Management of Network & Services
sponsored by IBM
WHITE PAPER: Access this case study to learn how Slovak Telecom was able to refresh and integrate infrastructure operations management with a new solution that enabled network and service availability monitoring, root cause analysis, service impact analysis, and more.
Posted: 05 Dec 2014 | Published: 31 Dec 2013

IBM

Magic Quadrant for Mobile Data Protection
sponsored by Digital Guardian
WHITE PAPER: This informative resource from Gartner compares mobile data protection solutions from a number of reputable companies, which defend access to secure data on storage systems in notebooks, removable media, desktops, and servers.
Posted: 02 Dec 2014 | Published: 08 Sep 2014

Digital Guardian

Three Ways to Achieve Fast and Affordable IT in an Always-On World
sponsored by VMware
WHITE PAPER: This white paper explores a way to handle data center challenges head on. Read on to learn how one solution gives you 3 essential capabilities for the era of the always-on business: enhanced performance monitoring, optimized capacity utilization, and simplified data backup and replication.
Posted: 05 Dec 2014 | Published: 31 Aug 2014

VMware

Surveying the Cloud Service Provider Landscape
sponsored by Internap
VIDEO: In this webinar, you'll survey the cloud service provider landscape and get insight into the different types of vendors based on the strategic value that they can bring to businesses buying cloud services. You'll also examine how hybridization is shaping cloud deployment strategies.
Posted: 10 Dec 2014 | Premiered: 10 Dec 2014

Internap

2020 Information Management: A View into Technology's Future
sponsored by OpenText
WHITE PAPER: Access this insightful resource to look into the future of technology and how to take advantage of the new currency: information. Read on now to learn how to leverage "enterprise information management" (EIM) to unlock innovation potential without compromising productivity or security.
Posted: 17 Dec 2014 | Published: 23 Oct 2014

OpenText

Stop Buying Tech
sponsored by Sprint
WHITE PAPER: This exclusive slide show offer IT-as-a-Service as a way to take back your company from the strict demands of technology today.
Posted: 18 Dec 2014 | Published: 18 Dec 2014

Sprint
 
 
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