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Computer Telephony

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Computer Telephony White Papers (View All Report Types)
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Manage and Protect your Business with SaaS-Based Server Security
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This brief outlines how to integrate your server and security strategies. Discover how the right combination can bring you enhanced productivity, collaboration, and security.
Posted: 16 Nov 2015 | Published: 29 Nov 2013

Hewlett Packard Enterprise

The Continuum of Self-Service
sponsored by LogiAnalytics
WHITE PAPER: Access this white paper to find five essentials you should consider before empowering users with self-service analytics.
Posted: 20 Oct 2015 | Published: 20 Oct 2015


IDC Paper: Using the Cloud's Role in App Development to its Full Potential
sponsored by Oracle Corporation
WHITE PAPER: Access this analyst report and learn how to integrate composite applications, monitor them, and tie them to existing business processes using PaaS.
Posted: 16 Nov 2015 | Published: 31 Oct 2014

Oracle Corporation

Top 5 Considerations for Choosing a Monitoring Solution for Citrix
sponsored by ComTrade
WHITE PAPER: Access this white paper to explore five considerations when choosing monitoring and management solutions for Citrix. You'll learn the advantages of using a suite of products from a single vendor rather than different products from different vendors and the benefits of using a solution suite that leverages Microsoft SCOM.
Posted: 14 Oct 2015 | Published: 14 Oct 2015


Turning IT into an Engine of Business Creativity
sponsored by Colt IT Services
WHITE PAPER: In the following white paper, uncover how leading IT professionals make decisions, how they respond to various challenges, and discover how the processes they use can meet the challenges of the new digital economy.
Posted: 13 Oct 2015 | Published: 13 Oct 2015

Colt IT Services

Five Reasons Your Business Needs Cloud
sponsored by Cintra/Oracle
WHITE PAPER: This white paper discusses 4 major ways that cloud technology can help your enterprise be responsive, innovative, and efficient. Learn how implementing a cloud-enabled IT architecture can help your enterprise provide better customer experiences, improve IT responsiveness and agility, operate efficiently and cost-effectively, and more.
Posted: 17 Nov 2015 | Published: 17 Nov 2015


Proactively Support Your IT Needs with a Technical Support Service Provider
sponsored by IBM
WHITE PAPER: This white paper discusses the important qualities a technical support provider should have, including flexibility, responsiveness, consistency, and more. Read on to see how choosing a technical support provider that focuses on quality and adding value to your organization will enhance your IT infrastructure and help you mitigate business risks.
Posted: 10 Nov 2015 | Published: 31 Jul 2012


5 steps to aligning IT to the needs of your organization
WHITE PAPER: Read this white paper to uncover the five steps you can take to align your IT to the needs of your organization. Inside, uncover how to develop a vision, leverage cloud to facilitate alignment, and much more.
Posted: 09 Oct 2015 | Published: 09 Oct 2015


Why IT Must Transform as Business Accelerates
sponsored by Dimension Data
WHITE PAPER: Digital business has changed IT objectives. Learn why managed services are crucial to every organization's survival now.
Posted: 08 Oct 2015 | Published: 08 Oct 2015

TOPICS:  IT Management
Dimension Data
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