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Computer Telephony

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Computer TelephonyWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Beyond Software: Agile for Product Development
sponsored by IBM
WHITE PAPER: This whitepaper identifies the highlights of Agile software development and translates those ideas to systems engineering. The results of such implementations are analyzed.
Posted: 04 Aug 2014 | Published: 04 Aug 2014

IBM

Putting mobile first: best practices in the healthcare industry
sponsored by IBM
WHITE PAPER: Explore this resource to learn about best practices and strategies for mobile device management and mobile infrastructure deployments within the healthcare industry.Read on now to find out more.
Posted: 26 Aug 2014 | Published: 31 Aug 2013

IBM

Beyond Native Email: Giving mobile users advanced collaboration capabilities
sponsored by Citrix
WHITE PAPER: Explore this resource to learn how you can bring native email to your workforce and enable them with access via mobile devices without sacrificing security. Read on now to find out more.
Posted: 04 Aug 2014 | Published: 30 Apr 2014

Citrix

Top 10 ways that IBM Platform Computing can save you money
sponsored by IBM
WHITE PAPER: Explore this resource to discover the top 10 ways that IBM Platform Computing solutions can help you and your organisation save money.
Posted: 28 Aug 2014 | Published: 28 Feb 2014

IBM

Embrace The Optimized Enterprise Without Sacrifice
sponsored by Dell and VMware
WHITE PAPER: Find out how you can reap the benefits of technologies such as the cloud, big data and mobility without sacrificing the performance or speed of your data center.
Posted: 19 Aug 2014 | Published: 31 May 2014

Dell and VMware

Optimize App Development and Testing with Off-Premises Environments
sponsored by Rackspace
WHITE PAPER: This helpful white paper examines a new managed virtualization service that can extend your development and testing environment to more efficient outsourced infrastructures without sacrificing IT control.
Posted: 03 Sep 2014 | Published: 18 Jul 2014

Rackspace

Are You Ready For a New Era in B2B Collaboration?
sponsored by IBM
WHITE PAPER: This white paper examines what companies can do to modernize their approach to business-to-business collaboration in response to trends like globalization, consumerization, and mobility.
Posted: 03 Sep 2014 | Published: 31 Mar 2014

IBM

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

AWS Cloud Security
sponsored by CloudPassage
WHITE PAPER: Security and risk professionals should access this Forrester research report to learn about a security solution that provides infrastructure plus a wide set of IT services.
Posted: 29 Aug 2014 | Published: 21 Feb 2014

CloudPassage
 
 
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