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Computer Telephony White Papers (View All Report Types)
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

The World’s #1 vRA/vCAC Alternative
sponsored by Embotics
WHITE PAPER: This data sheet explores a cloud management platform allowing delivery of IT-as-a-service (ITaaS) from a single console while continuously monitoring resources to optimize automation, deployment and configuration of IT services across cloud environments.
Posted: 14 Sep 2016 | Published: 14 Sep 2016


Comparative Overview of File Sync and Share Platforms
sponsored by Hitachi Data Systems
WHITE PAPER: Discover a fully-integrated, on-premises platform for safe, secure file sharing and synchronization to allow employees to safely create and share content from mobile devices without compromising data security. Also, gain access to a comparative guide which looks at key categories of file sync and share tools.
Posted: 27 Sep 2016 | Published: 30 Jan 2015

Hitachi Data Systems

3 Steps to Building a Long Term Data Analytics Strategy
sponsored by BMC
WHITE PAPER: The best way for IT to fulfill their strategic potential is by using data to identify new opportunities for future business growth. This white paper explains a 3-step, phased approach that leads to mature analytics capabilities. Find out how steps can significantly impact your revenue, costs, and risks.
Posted: 29 Jul 2016 | Published: 31 Dec 2015


Reach The Strategic Cloud
sponsored by Commvault
WHITE PAPER: 40% of apps will be in the cloud in 2 years. Learn how new cloud solutions reduce complexity to prepare for the future.
Posted: 06 Oct 2016 | Published: 06 Oct 2016

TOPICS:  IT Management

Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.
Posted: 12 Oct 2016 | Published: 30 Jun 2016

Red Hat

Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016


Security Framework: A Guide for Business Leaders
sponsored by Palo Alto Networks
WHITE PAPER: Don't satisfy yourself with the status quo. In this guide, access an extensive security framework which will analyze, detect, prevent, and respond to all known and unknown cyber threats. Learn how to formulate a strategy that will rapidly automate protection, extend network visibility, and more.
Posted: 16 Sep 2016 | Published: 16 Sep 2016

Palo Alto Networks

Shadow IT, And What To Do About It.
sponsored by Embotics
WHITE PAPER: This insightful blog entry introduces a cloud management platform that will allow you to create a service catalog of standardized, approved systems, whether in the private, public or hybrid cloud allowing you to deliver business requirements quickly and cost effectively.
Posted: 22 Aug 2016 | Published: 08 Jul 2016


Don't Be Disrupted - DONT NOT USE
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Looking to transform into a digital enterprise? Follow this four-step approach to achieve your objectives.
Posted: 31 Aug 2016 | Published: 31 Aug 2016

TOPICS:  IT Management
Hewlett-Packard Enterprise
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