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Computer Telephony

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Computer TelephonyWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Want Personalized Service Delivery? Consider MyIT.
sponsored by BMC Software
WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.
Posted: 20 Dec 2013 | Published: 20 Dec 2013

BMC Software

Open Hybrid Cloud: Meaningless Industry Jargon or the Future of Virtualization?
sponsored by Quru
WHITE PAPER: This whitepaper details the results of a study that looked at how much organizations really know about the hybrid cloud.
Posted: 08 Apr 2014 | Published: 16 Apr 2013

Quru

Patterns for Cloud Computing
sponsored by IBM
WHITE PAPER: In this solution guide, explore how patterns of expertise within a cloud environment can help IT managers decrease the time and effort it takes to maintain current assets.
Posted: 17 Dec 2013 | Published: 06 Nov 2013

IBM

Top 5 IT Benefits of the Next-Generation Workplace
sponsored by Aruba Networks
WHITE PAPER: This guide explores 5 top IT benefits of the next-generation workplace and how with the right network tools in place, you can reap the maximum benefits of mobility.
Posted: 14 Apr 2014 | Published: 31 Dec 2013

Aruba Networks

Which CIO Wins in an M&A? It’s a Roll of the Dice
sponsored by Hewlett-Packard Company
WHITE PAPER: Read on to gain critical insight from industry strategic management leader Philippe Haspeslagh on achieving balance after a merger and acquisition, which are often costly and complex.
Posted: 07 Feb 2014 | Published: 03 Jul 2013

Hewlett-Packard Company

Impact of Cloud on the Future of IT
sponsored by Cisco Systems, Inc.
WHITE PAPER: This interactive whitepaper covers the results of a cloud study that has forecasted the future of the technology and breaks it down by global region.
Posted: 18 Dec 2013 | Published: 18 Dec 2013

Cisco Systems, Inc.

Nexans Simplifies Data Center Operations to Ensure Scalability
sponsored by Hewlett-Packard Company
WHITE PAPER: In this case study, read up on how one organization overcame the complex IT challenges that ensued after acquiring an overseas company by adopting a cloud solution. Click to read about the benefits of a more scalable infrastructure and standardized and automated management.
Posted: 22 Jan 2014 | Published: 31 Jul 2013

Hewlett-Packard Company

Align IT Operations with Business Priorities
sponsored by BMC Software
WHITE PAPER: This whitepaper covers the obstacles of modernizing your data center, a solution for doing so and the benefits of making the shift.
Posted: 23 Dec 2013 | Published: 23 Dec 2013

BMC Software

Patch Management Best Practices
sponsored by LabTech Software
WHITE PAPER: A top priority for IT service providers is to keep clients' critical systems free from known vulnerabilities. This is where patch management comes into play. Access this white paper today to find best practices for various kinds of patches so you can keep critical systems safer.
Posted: 31 Jan 2014 | Published: 31 Dec 2012

LabTech Software
 
 
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