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Computer Telephony

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Computer Telephony White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

The Secure Mobile Enterprise
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Access this white paper to learn how to build a secure mobile enterprise. Learn the four essential components that provide complete security coverage for mobile workspaces and explore the key steps and solutions that can help to deliver each of these areas.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

Dell, Inc. and Intel®

How Coke's Bottling Company Moved From Notes to Office 365
sponsored by Dell Software
WHITE PAPER: Coke switched platforms for easier collaboration. Learn how they saved time and resources without impacting end users.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

Case Study: Travel Agency Builds Business and Cuts Costs with the Right VDI
sponsored by VMware
WHITE PAPER: In this white paper, discover how a travel agency found an easily-deployable VDI solution that enabled them simplify IT management while streamlining business.
Posted: 27 May 2015 | Published: 31 Dec 2010

VMware

Securing the Mobile Enterprise Environment
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Access this white paper to explore best practices for addressing security issues for the mobile enterprise environment, including those for establishing secure mobile access and mobile device security. Discover solutions designed to help your organization maintain tight network and mobile device security while still enhancing employee productivity.
Posted: 29 Apr 2015 | Published: 30 Sep 2014

Dell, Inc. and Intel®

When IT Service Management isn’t What it Could Be: The Importance of Kaizen in ITSM
sponsored by Unisys
WHITE PAPER: This whitepaper focuses on how you can combine ITSM best practices with a Kaizen approach to eliminate IT inefficiencies and excess costs while modernising your overall service management framework.
Posted: 06 May 2015 | Published: 01 Oct 2014

Unisys

Leadership Compass: Surveying Access Governance Options
sponsored by Dell Software
WHITE PAPER: The Access Governance vendor landscape is growing. Find out who leads in innovation, product features and market reach.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

Getting a handle on mobile devices – securely, reliably and tidily
sponsored by Matrix42
WHITE PAPER: This white paper explores how the growing use of web and SaaS applications is affecting German companies, and how German IT specialists ensure access to these key business applications, and how they plan to for years to come. Read about the results of a questionnaire based study to learn how CEOs can make their mobile work environment successful.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Matrix42

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

Survey Results: Experiences with IT Self-Service Applications
sponsored by USU AG
WHITE PAPER: This white paper reports the results of a survey analyzing how organizations have implemented IT self-service applications, and how satisfied they were with the results.
Posted: 24 Jun 2015 | Published: 24 Jun 2015

USU AG
 
 
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