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Computer Telephony

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Computer TelephonyWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Data Centre Transformation - The Route to Business Service Optimisation
sponsored by Sungard
WHITE PAPER: Access this white paper to get survey results that provide insight into both existing practices and future developments in the data center. You'll also get tips on how organizations can improve the operational efficiency of their data centers and evaluate the potential of third-party data management.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Sungard

Landynamix’s Business Takes Off with Proactive Support and Automated IT Services from N-Able
sponsored by N-able Technologies
WHITE PAPER: This case study eamines the benefits that one South African MSP exeprienced after leveraging the IT channel's #1 RMM and MSP service automation platform.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

N-able Technologies

Outsourcing IT Projects to Managed Hosting or the Cloud
sponsored by Rackspace
WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud.
Posted: 14 Oct 2014 | Published: 07 Jun 2014

Rackspace

Security Intelligence Is the Smart Way to Keep the Cloud Safe
sponsored by IBM
WHITE PAPER: Find out how an integrated IBM suite of intelligence solutions consolidates and analyzes data from across the cloud to provide organizations with visibility and control, to help better secure cloud environments.
Posted: 08 Oct 2014 | Published: 31 Oct 2013

IBM

A Data Center Fabric Is Critical to a Next-Generation Data Center
sponsored by CISCO & INTEL®
WHITE PAPER: Access this white paper to learn about the challenges of legacy data centers as well as the characteristics and benefits of a data center fabric. Read on to learn how a network-centric data center fabric can deliver faster time to deliver services, better utilization of data center resources, and more.
Posted: 02 Oct 2014 | Published: 31 Jan 2014

CISCO & INTEL®

The Business Value and ROI Achieved with Riverbed in Analyzing, Diagnosing, and Resolving Application Performance Issues
sponsored by Riverbed Technology, Inc.
WHITE PAPER: This IDC report focuses on 6 organizations that use one application performance management (APM) solution, and interviews each one to obtain quantitative and qualitative information on how their IT and business operations are affected.
Posted: 09 Sep 2014 | Published: 31 Aug 2014

Riverbed Technology, Inc.

Gaining Business Agility in the Cloud Through Smarter Sourcing
sponsored by Sungard
WHITE PAPER: This white paper examines how smart sourcing provides enterprises with a flexible tool for dealing with uncertain futures by supplying a platform for agility and greater visibility into spending and the value of their investments.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Sungard

Accelerate Your Transition to a Unified Computing Architecture
sponsored by CISCO & INTEL®
WHITE PAPER: This resource explores a way to unify network, computing, solid state storage, and virtualization resources into a single, preintegrated platform that provides a foundation for virtualization and performance optimization efforts.
Posted: 02 Oct 2014 | Published: 28 Feb 2014

CISCO & INTEL®

Efficient and Flexible Modern Server Infrastructure
sponsored by Dell, Inc. and Intel®
WHITE PAPER: It's time to consider a new IT infrastructure approach to build a more future-ready data center. Access this white paper to explore ways to reduce complexity, improve efficiency, optimize flexibility, and maximize uptime in your data center.
Posted: 08 Oct 2014 | Published: 24 Jun 2014

Dell, Inc. and Intel®
 
 
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