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Computer Telephony

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Computer Telephony White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Building an On-Demand Service Workforce For An Unpredictable World
sponsored by Work Market Inc
WHITE PAPER: Read this white paper to learn how to quickly overcome the challenges of today's chaotic service world. Arm your business with the tools and talent needed to re-engineer your workforce and prepare for success in a modern world.
Posted: 14 May 2015 | Published: 14 May 2015


Avoiding the Pitfalls when Transitioning into Managed Services
sponsored by AVG Technologies
WHITE PAPER: This white paper can help you navigate that complexity of transitioning to managed services and avoid the pitfalls some businesses face when doing so.
Posted: 12 May 2015 | Published: 12 May 2015

AVG Technologies

The Secure Mobile Enterprise
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Access this white paper to learn how to build a secure mobile enterprise. Learn the four essential components that provide complete security coverage for mobile workspaces and explore the key steps and solutions that can help to deliver each of these areas.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

Dell, Inc. and Intel®

The Easy Way to Modernize Your Active Directory Environment
sponsored by Dell Software
WHITE PAPER: Businesses are struggling to gain control of Active Directory. Find out the key steps to optimizing and controlling AD.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

The MSP Guide to Higher Growth Part II: Pricing for Profitability
sponsored by Kaseya
WHITE PAPER: Whether you offer strategic planning, administrative services, general support, or technical managed services, this white paper will guide you towards profitability and success.
Posted: 07 Apr 2015 | Published: 07 Apr 2015

Kaseya

Building Your BCDR Strategy: A Blueprint for a Safe Voyage
sponsored by VMware
WHITE PAPER: Access this informative resource to learn how virtualization technologies are being used for successful BCDR strategies. Discover how VMware's BCDR solution portfolio leverages the benefits of virtualization to deliver uptime and predictability to your data center.
Posted: 27 Mar 2015 | Published: 31 Dec 2014

VMware

Economic Impact of Active Directory Modernization Solution
sponsored by Dell Software
WHITE PAPER: ADMS can be crucial to AD domain migration projects. Discover a full accounting of potential ROI for an ADMS deployment.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: View this informative report to find out if businesses leverage the power of connected technology to simplify and accelerate work—or if they still use inefficient, manual tools for mundane administrative tasks.
Posted: 21 May 2015 | Published: 21 May 2015

ServiceNow

Not All SSDs are Created Equal: How to Make the Right Choice
sponsored by Micron Technology
WHITE PAPER: IT pros always struggle to balance cost and performance. Find out how a specifically engineered SSD is the answer.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

TOPICS:  IT Management
Micron Technology
 
 
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