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Computer Telephony

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Computer Telephony White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

22squared migrates Lotus Notes And Custom Domino Application To Google Apps For Work
sponsored by Cloud Sherpas
WHITE PAPER: Read this white paper to learn how 22squared migrated Lotus Notes and its custom Domino application to Google Apps for Work.
Posted: 12 Jun 2015 | Published: 12 Jun 2015

Cloud Sherpas

Strategy Considerations for Building a Security Operations Center
sponsored by IBM
WHITE PAPER: This white paper discusses the benefits of SOCs and gives essential advice on designing one that will work for you.
Posted: 24 Jun 2015 | Published: 31 Dec 2013

IBM

Forrester: Application Performance Management Is Critical To Business Success
sponsored by IBM
WHITE PAPER: This survey report looks at how IT managers are prioritizing their energy when it comes to application performance monitoring.
Posted: 07 Jul 2015 | Published: 28 Feb 2014

IBM

How Unified Workload Automation Enables IT Staff Productivity
sponsored by CA Technologies.
WHITE PAPER: This white paper explores a unified workload automation system that offers visibility, enables efficiency, and boosts productivity.
Posted: 14 Jul 2015 | Published: 31 Dec 2014

CA Technologies.

Tivoli Workload Automation with Cloud: Automating Complex Applications and Worloads in the Cloud
sponsored by IBM
WHITE PAPER: Read this research report to learn how automating complex applications and workloads in the cloud can drive down costs and improve efficiency, productivity and usability.
Posted: 06 Jul 2015 | Published: 30 Apr 2013

IBM

Mobilize Your Email with Enterprise-Grade Security and Data Protection
sponsored by Citrix
WHITE PAPER: This white paper explains how to mobilize your email with enterprise-grade security that can increase productivity, while giving IT the flexibility to meet the unique requirements of different use cases and data types.
Posted: 29 Jul 2015 | Published: 29 Jul 2015

Citrix

New Methods to Improve your IT Service Management
sponsored by Unisys
WHITE PAPER: Read this white paper to learn how to improve your business processes and gain efficiency by addressing serveral questions regarding your ITSM practices.
Posted: 05 May 2015 | Published: 05 May 2015

Unisys

Enabling the Next-Gen Data Center
sponsored by Dimension Data
WHITE PAPER: Today's data center is crucial to every part of an organization. Discover portfolios for all your data center needs.
Posted: 05 May 2015 | Published: 05 May 2015

TOPICS:  IT Management
Dimension Data

The Four Key Trends Impacting Mobile Infrastructure Strategy
sponsored by IBM
WHITE PAPER: Connected devices and the IoT will only continue to grow. Learn the keys to a mobile enterprise infrastructure solution.
Posted: 14 May 2015 | Published: 14 May 2015

TOPICS:  IT Management
IBM
 
 
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