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Computer Telephony

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Computer Telephony White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Eliminating the Drawbacks of Distributed SaaS Provider Identity
sponsored by F5 Networks
WHITE PAPER: In this white paper, you will learn how to adopt a safe and secure SaaS model by eliminating the drawbacks of distributed SaaS provider identity and access management systems, in addition to enhancing your security profile. Access this paper to eliminate SaaS access management silos.
Posted: 25 Jan 2016 | Published: 31 Dec 2015

F5 Networks

Empower Business Processes by Modernising IT Infrastructure and Data Centre Performance
sponsored by Hewlett-Packard Entreprise & Intel® (Processor Intel® Xeon®)
WHITE PAPER: In this white paper, you will learn how to adopt an IT infrastructure that supports a flexible consumption approach, and that optimizes your server management.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

Hewlett-Packard Entreprise & Intel® (Processor Intel® Xeon®)

What's Helping and Hindering IT Professionals
sponsored by Dimension Data
WHITE PAPER: Learn how a survey of IT workers shows corporations are falling behind in planning, staffing, and resource allocation
Posted: 08 Dec 2015 | Published: 08 Dec 2015

TOPICS:  IT Management
Dimension Data

How IT can Become an Innovation Incubator
sponsored by Red Hat
WHITE PAPER: The following web book looks at the issues preventing IT from meeting the needs of lines of business and how senior IT decision makers can make a huge difference. Read on now and see for yourself how you can keep both the lights on and innovations streaming in, all while being cost conscious.
Posted: 15 Jan 2016 | Published: 15 Jan 2016

Red Hat

Thriving in the Age of Big Data Analytics and Self-Service (Video)
sponsored by Oracle Corporation
WHITE PAPER: People have always been inherently interested in data analytics, but in a world of big data, what other trends are changing the way big data analytics is handled? Watch now to find out.
Posted: 01 Feb 2016 | Published: 25 Aug 2015

Oracle Corporation

Enable Rapid IT Service Delivery and Innovation with an Infrastructure Built for Cloud-Native Applications
sponsored by Red Hat
WHITE PAPER: This web book explores the cloud infrastructure and tools required to support agile IT methods and applications, and demonstrates why open source technology is the best way to achieve the full benefits of this new, rapid mode of IT service delivery. Learn how innovative applications propelled by IT can create entirely new revenue streams.
Posted: 13 Jan 2016 | Published: 13 Jan 2016

Red Hat

Improving the Customer Experience through Workload Automation
sponsored by CA Technologies
WHITE PAPER: In the following white paper, learn how to evolve your current workload processing and job scheduling procedures into a fluid workload automation environment to meet stringent SLAs, compliance, massive user requests, and more.
Posted: 01 Feb 2016 | Published: 01 Feb 2016

CA Technologies

Breaking the Cyber Attack Lifecycle
sponsored by Palo Alto Networks
WHITE PAPER: Learn how to reinvent enterprise operations and defense by remaining agile in the face of potential attacks.
Posted: 10 Dec 2015 | Published: 10 Dec 2015

TOPICS:  IT Management
Palo Alto Networks

At a Glance: A Better Series of Hybrid Storage Arrays
sponsored by Microsoft
WHITE PAPER: Stop the cycle of constant storage purchases. Discover a storage array solution that solves your all your problems.
Posted: 14 Dec 2015 | Published: 14 Dec 2015

TOPICS:  IT Management
Microsoft
 
 
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