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Computer Telephony

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Computer Telephony White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

An Alternative to DIY Private Cloud
sponsored by Dimension Data
WHITE PAPER: Experience the agility of a public cloud environment that has the scalability to grow with your business.
Posted: 27 Sep 2016 | Published: 27 Sep 2016

TOPICS:  IT Management
Dimension Data

DevOps Cultural and Technical Values: Leveraging Automation and the Cloud
sponsored by Chef Software
WHITE PAPER: This white paper provides an introduction to the cultural and technical values that are the foundation of DevOps. Discover what pain points you can address faster and more efficiently with this approach, using tools and methods like automation, cloud-based infrastructure, continuous delivery, and more.
Posted: 03 Nov 2016 | Published: 31 May 2015

Chef Software

IT Service Management Blueprint: Accelerate Service Delivery with Automation
sponsored by ServiceNow
WHITE PAPER: Access this e-book to explore how automating service delivery processes transforms ITSM into a modern, reliable experience that will help you reclaim lost productivity. Plus, uncover useful service automation best practices.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

Sync, Send and Receive: Why Cloud-Based Email and Storage Make Business Sense
sponsored by Microsoft
WHITE PAPER: Your business may not be enormous, but the amount of information you generate—even in one day—can be. Read on to discover how SMBs that adopt cloud-based email and storage will reduce their operational costs, increase productive collaboration with strategic use of IT staff, and more.
Posted: 16 Nov 2016 | Published: 16 Nov 2016

Microsoft

How to Create a Consumer Service Experience at Work
sponsored by ServiceNow
WHITE PAPER: This white paper explores how to close the service experience gap so you can deliver a consumer service-like experience at work. Discover the key elements of achieving this goal for enterprise services, including service portals, workflow automation, knowledge bases and collaboration tools, and more.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

Don't Be Disrupted - DONT NOT USE
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Looking to transform into a digital enterprise? Follow this four-step approach to achieve your objectives.
Posted: 31 Aug 2016 | Published: 31 Aug 2016

TOPICS:  IT Management
Hewlett-Packard Enterprise

How Strong Is Your Electronic Healthcare Records Storage Strategy?
sponsored by Kaminario
WHITE PAPER: In this brief paper, you will access a checklist for evaluating how well your healthcare data storage strategy holds up to these rising EHR data volumes. Read on to discover if your data storage delivers predictability as EHR data grows, provides resilient data protection, and more.
Posted: 21 Sep 2016 | Published: 21 Sep 2016

Kaminario

Workload and Cloud Advisory and Transformation Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores how you can find the right mix of cloud and traditional infrastructure to run your business apps, boost innovation, and meet essential goals. Discover how to improve decision-making while providing value from your hybrid IT environment.
Posted: 15 Sep 2016 | Published: 31 Aug 2016

Hewlett-Packard Enterprise

Deepen Visibility into Cloud and Hybrid IT with Unified Infrastructure Management
sponsored by CA Technologies
WHITE PAPER: Learn why it's recommended your organization extends the visibility of existing infrastructure tools with a unified, hybrid IT monitoring platform—providing visibility into traditional and next-generation technologies. Read on to take a unified approach to IT ops, and monitor all hybrid cloud, software-defined, and converged environments.
Posted: 07 Sep 2016 | Published: 30 Jun 2016

CA Technologies
 
 
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