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Computer TelephonyWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Implementing Three-Tier Application on Cisco Unified Computing System Using Open Source Stack
sponsored by Cisco
WHITE PAPER: Explore this in-depth guide to learn how to implement three-tier enterprise applications on a Cisco UCS system. This resource gives a technology breakdown of the system with a majority of its components and pieces, as well as how you can go about implementing your applications using open source stack.
Posted: 11 Jul 2014 | Published: 31 Jul 2011

Cisco

IT Service Management Integration - CIO Survey
sponsored by FrontRange Solutions Inc.
WHITE PAPER: In this white paper, discover survey results that capture information on the current state of ITSM integration.
Posted: 24 Jul 2014 | Published: 30 Jun 2012

FrontRange Solutions Inc.

Survey: Can Security in Higher Education Be Both Open and Secure?
sponsored by AlienVault
WHITE PAPER: This report contains data collected by SANS regarding the successes and challenges that colleges and universities experience in protecting their environments from threats, and also provides advice for security professionals working in these environments to improve their tactics in this critical area.
Posted: 23 Jul 2014 | Published: 30 Jun 2014

AlienVault

Automating the Accounts Payable Process
sponsored by Perceptive Software
WHITE PAPER: Find out how AP automation can bring benefits to the entire organization.
Posted: 08 Jul 2014 | Published: 31 Mar 2014

Perceptive Software

Enabling Efficient Data Center Monitoring
sponsored by AccelOps Inc.
WHITE PAPER: In this white paper, discover an all-in-one software application that enables you to monitor and improve service levels, optimize IT resources, and reduce risk. Read now to learn about the functionality this unified Security Information and Event Management (SIEM), performance, and availability monitoring tool offers.
Posted: 20 Jun 2014 | Published: 20 Jun 2014

AccelOps Inc.

The Importance of the Mainframe in Enterprise Infrastructure
sponsored by CA Technologies.
WHITE PAPER: Explore this resource to learn why the mainframe continues to be at the strategic core of enterprise infrastructures around the world, and how you can use this foundational piece to transform your operation. Read on to learn more.
Posted: 16 Jun 2014 | Published: 31 Dec 2012

CA Technologies.

Why App Performance Matters More than Ever
sponsored by Equinix
WHITE PAPER: This infopaper outlines this changing landscape and the steps necessary to ensure that your app performance has what it takes to provide the best end-user QoE possible.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Equinix

Coca-Cola Bottling Co. Seamlessly Integrates Across the Business
sponsored by IBM
WHITE PAPER: Coca Cola Bottling Co. Consolidated (CCBCC) was running on a heterogeneous landscape of applications and systems, resulting in operational bottlenecks and inefficiencies. In this case study, learn how CCBC leveraged a B2B integration tool to achieve end-to-end integration.
Posted: 23 Jun 2014 | Published: 31 Jul 2011

IBM

Gain Greater Control of Service Delivery
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the benefits of effective IT service management, which starts with implementing the right tools for the job.
Posted: 26 Jun 2014 | Published: 07 Jun 2012

Pangea Systems
 
 
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