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A 'Future Proof' Hybrid Model and IT Client Management Complement ITSM
sponsored by FrontRange Solutions Inc.
ANALYST REPORT: This analyst report takes an inside look at the IT service management (ITSM) landscape and explores one vendor's ITSM and client management offerings. Inside, discover an analysis of ITSM strengths and weaknesses, the benefits of flexible ITSM deployment, and more.
Posted: 02 Jul 2013 | Published: 25 Apr 2013

FrontRange Solutions Inc.

BPO Edge Finance and Accounting Edition 2013
sponsored by HP
EBOOK: In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more.
Posted: 24 Jun 2013 | Published: 31 May 2013

HP

CW Special Report on TCS
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance.
Posted: 23 Nov 2012 | Published: 23 Nov 2012

ComputerWeekly.com

Enterprise Cloud Computing : The CIO perspective
sponsored by Salesforce.com
CASE STUDY: Discover how CIOs are adopting enterprise cloud computing solutions to quickly meet business needs.
Posted: 20 Jan 2010 | Published: 20 Jan 2010

Salesforce.com

Tips for Optimizing your B2B Trading Community
sponsored by IBM
WHITE PAPER: This paper illustrates how Sterling Commerce solutions drive greater efficiencies, and improve the return on your B2B infrastructure investment. It explores how to automate more transactions with your existing electronic partners, and how to simplify the assessment and onboarding of your remaining manual trading partners.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.
Posted: 28 Nov 2011 | Published: 28 Nov 2011

ComputerWeekly.com

The Five Critical SLA Questions
sponsored by IBM
WHITE PAPER: SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Cloud-based Integration and SOA Architecture: The Benefits of a Peer-to-Peer Approach
sponsored by Fiorano Software, Inc.
WHITE PAPER: The move toward cloud computing affects all software application deployment in the future. This paper addresses the software infrastructure requirements for SOA-enabled systems to leverage Cloud Computing for the deployment of the next generation of business applications.
Posted: 21 Jul 2010 | Published: 20 Jul 2010

Fiorano Software, Inc.

Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing
sponsored by Liaison Technology
CASE STUDY: If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools.
Posted: 30 Nov 2011 | Published: 30 Nov 2011

Liaison Technology
 
 
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