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BPO Services White Papers (View All Report Types)
 
Secure Internet Single Sign-On (SSO) 101
sponsored by Ping Identity Corporation
WHITE PAPER: Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.
Posted: 05 Jun 2009 | Published: 08 Jun 2009

Ping Identity Corporation

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

HRO Innovation: Building Blocks to Derive Full Value
sponsored by SAP America, Inc.
WHITE PAPER: In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing.
Posted: 18 Sep 2008 | Published: 18 Sep 2008

SAP America, Inc.

Business Process Orchestration Helps Organizations Improve Customer Satisfaction and Profitability
sponsored by SAP America, Inc.
WHITE PAPER: This white paper looks at the increasing use of orchestration technologies to improve business processes that span two or more applications.
Posted: 18 Oct 2011 | Published: 31 Aug 2011

SAP America, Inc.

Innovators Use B2B Integration Software to Shrink Cycle Times and Cost
sponsored by IBM
WHITE PAPER: IDC conducted a study on behalf of Sterling Commerce, an IBM Company, to determine how Sterling Commerce customers were using B2B integration software innovatively to improve core processes. Continue reading this paper to learn the results of that study and find out how innovators use b2b integrations software to shrink cycle time and cost.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

Top Five Obstacles Companies Face and How to Overcome Them
sponsored by SAP America, Inc.
WHITE PAPER: This white paper addresses five obstacles that small businesses and midsized companies face.
Posted: 02 Feb 2012 | Published: 27 Jan 2012

SAP America, Inc.

Eleven habits for highly successful BPM programs
sponsored by IBM
WHITE PAPER: Using the framework of Stephen R. Covey’s best-selling book, The 7 Habits of Highly Effective People, this resource describes 11 habits IT organizations must develop to foster business process management (BPM) success, including building a complete BPM while also forcing collaboration across the enterprise.
Posted: 06 Mar 2012 | Published: 01 Jun 2010

IBM

CIO Perspective: To Be Great at IT, You Must Be Great at BPM
sponsored by IBM
WHITE PAPER: One of the most popular business motto’s within the past year is "more for less." Organizations want things better, faster, and cheaper. In the IT world this is all too true as well. BPM is the tool that delivers faster, better, and cheaper solutions. Read this paper for an in-depth look into BPM from the perspective of the CIO.
Posted: 18 Dec 2009 | Published: 18 Dec 2009

IBM

The Business Case for Outsourcing to Vietnam
sponsored by LogiGear Corporation
WHITE PAPER: This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.
Posted: 14 Jun 2011 | Published: 14 Jun 2011

LogiGear Corporation

Forming an Agile IT Function
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett Packard Enterprise
 
 
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