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ITSM White Papers (View All Report Types)
 
ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

IT Without Boundaries: Choosing Between Conventional or Agile IT?
sponsored by Red Hat
WHITE PAPER: Why should you have to choose between conventional and agile IT? News just in: you don't have to anymore. This white paper explains how organizations can operate more efficiently and become more agile at the same time. Access this research to see how you can balance conventional and agile IT.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

Red Hat

ITSM Economic Impact Study
sponsored by ServiceNow
WHITE PAPER: This white paper describes the impacts of one IT service management (ITSM) option and how it can help your organization prevent outages that could lead to loss of revenue and productivity.
Posted: 22 May 2015 | Published: 31 Dec 2014

ServiceNow

Smart Service Management Transforms Corporate IT
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover a holistic, integrated approach to service management that utilizes modern automation and management tools, enabling CIOs to overcome potentially costly shadow IT, rising IT complexity and device diversity, and more.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

Matrix42

Unload the Burden of Legacy Infrastructure
sponsored by Red Hat
WHITE PAPER: In the following web book, learn what it takes to reduce infrastructure operational expenses. Read on to learn how you can significantly improve IT efficiency to give way to smaller budget allocation and ultimately, make monetary room for innovation.
Posted: 14 Jan 2016 | Published: 14 Jan 2016

Red Hat

Edinburgh Computer Services Breaks Down the Silos of Chaos
sponsored by ConnectWise
WHITE PAPER: In this case study, discover how Edinburgh Computer Services overcame its disjointed information tracking system and adopted an integrated platform that enabled them to grow and improve productivity.
Posted: 20 Apr 2016 | Published: 20 Apr 2016

ConnectWise

IT Ops and App Development Strategies fit for Governments
sponsored by Red Hat
WHITE PAPER: Application development, deployment, and ongoing IT management doesn't have to be difficult. Discover 5 secure ways to implement DevOps practices using open-source tools, and streamline your IT processes beyond just configuration management.
Posted: 11 Aug 2016 | Published: 11 Aug 2016

Red Hat

IT Service Automation: The Key to Improved Productivity
sponsored by ServiceNow
WHITE PAPER: In this white paper, IDC crystallizes the economic benefits of IT service automation. Read on to learn about the average annual benefits of IT service automation over five years for one data center provider.
Posted: 12 Jul 2016 | Published: 11 Jul 2016

ServiceNow

802.11ac: Superb Wi-Fi Performance
sponsored by Aruba Networks
WHITE PAPER: This resource highlights key information on a Wi-Fi performance system that is making sure all devices have the fastest connection at all times. Download now to take a look at some of the following topics – wider channels, efficient encoding aspects, increased data rates enhanced user experiences and more.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

Aruba Networks

Optimizing Your Service Delivery: Change is in Your Hands
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Check out this white paper to learn about the best practices for maximizing efficiency, and for several challenges that are associated with service delivery.
Posted: 20 Oct 2014 | Published: 31 Dec 2013

FrontRange Solutions Inc.
 
 
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