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ITSM White Papers (View All Report Types)
 
Transform the Corporate Culture Towards Agility and Innovation
sponsored by Aruba Networks
WHITE PAPER: With so many short-term goals on IT's agenda, many enterprises struggle to execute long-term goals of cultural change to maximize agility. This Gartner resource provides step-by-step recommendations to drive long-term cultural change with digital workplace initiatives.
Posted: 29 Apr 2016 | Published: 03 Mar 2016

Aruba Networks

Research Report: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based service management services.
Posted: 21 May 2015 | Published: 21 May 2015

ServiceNow

The Real Impact of IT Downtime
sponsored by LogicNow
WHITE PAPER: This white paper discusses the real impact of IT downtime. Uncover the 4 critical ways IT downtime affects you, your employees, and your customers, and learn best practices to avoid downtime.
Posted: 23 Feb 2016 | Published: 23 Feb 2016

LogicNow

IT Transformation Trends: Flash Storage as a Strategic IT Asset
sponsored by Pure Storage
WHITE PAPER: Download this paper to learn how to use flash storage as a strategic asset to improve data center operations and support transition to cloud-run applications. Learn how to develop an effective all-flash array strategy to reap its benefits without breaking your budget.
Posted: 30 Jun 2016 | Published: 30 Jun 2016

Pure Storage

Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based IT service management services. Read on to increase service management productivity across your business by automating repeatable processes, and more.
Posted: 20 Jun 2016 | Published: 31 Mar 2015

ServiceNow

Migration Best Practices for Red Hat Enterprise Linux
sponsored by Red Hat
WHITE PAPER: As IT systems age, they become more brittle. Download this white paper to understand the benefits of adopting the latest release of Red Hat Enterprise Linux—which will mitigate risk in the lifecycle of your server platform, and decrease the vulnerability of systems to security threats.
Posted: 15 Jul 2016 | Published: 29 Aug 2014

Red Hat

Ansible In Depth: A Playbook for Complex IT Orchestration
sponsored by Red Hat
WHITE PAPER: Discover in this white paper an in-depth overview of IT configuration management, deployment, and orchestration tool Ansible, accessible for all skill levels and purpose-built for easily deploying workloads to public and on premise clouds.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

Red Hat

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Evaluating RMM Solutions: The Four Keys for Growth-Oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This resource outlines the four main criteria you need to consider when evaluating an RMM platform.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

5 Ways to Create a Successful Innovation Program
sponsored by Spigit
WHITE PAPER: What exactly does it take to create sustainable innovation program, driving impactful results to both the business side and IT? Learn how to implement a successful crowdsourced innovation program with the 5 methods outlined in this white paper.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Spigit
 
 
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