Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
Access this resource to learn about upcoming, first-hand demonstrations of these software solutions and how they are helping businesses everywhere – including a personalized demo you can schedule for yourself.
IT service delivery is built on a request/fulfillment model, but what about services that are not being routed through traditional IT channels, or though IT at all? This classroom feature will look at how CIOs are adapting ITSM to cover non-sanctioned services.
This video discusses how IT can deploy service management and unified endpoint management software both on-premise and in the cloud from a single platform, allowing for greater automation and streamlined operations.
This white paper describes how ConnectWise, a leading business management platform, enabled Australian-based IT solution provider PowerNET to create profitability through efficiency and make sales predictable.
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