ITSM White Papers, Software Downloads, Definition and Webcasts

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Jun 18, 2013

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MoD information infrastructure program on target to deliver direct financial savings in excess of £1,600m ($2,630M USD) sponsored by Hewlett-Packard Limited WHITE PAPER: This whitepaper discusses a real world case study of the UK Ministry of Defense and their successful retire of legacy IT systems and implementation of a single, secure information infrastructure. Posted: 07 Sep 2012 \| Published: 31 May 2012 TOPICS: Infrastructure as a Service (IaaS) \| Infrastructure Management \| Infrastructure Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management

Real-time diagnostics for virtualized infrastructures sponsored by Hewlett-Packard Company WHITE PAPER: This brief resource demonstrates how IT executives can achieve unparalleled visibility into their virtualized infrastructures in order to troubleshoot performance issues quickly and effectively.Read now to learn how you can attain real-time insight into the underlying virtualized environment, including capacity and resource utilization. Posted: 23 May 2013 \| Published: 23 May 2013 TOPICS: IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Spending

Driving Customer Change in the Automotive Industry sponsored by IBM WHITE PAPER: Access this exclusive resource to find out how the automotive industry has changed in today's modern world that revolves around technology and connectivity. Posted: 24 Oct 2012 \| Published: 24 Oct 2012 TOPICS: Automotive Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

A guide on how to select an ITSM Software Solution in 2013 sponsored by Flycast Partners WHITE PAPER: This white paper is an essential resource for companies that are evaluating or investing in service desk software. Posted: 16 Apr 2013 \| Published: 16 Apr 2013 TOPICS: Data Center Management \| IT Service Management \| IT Services \| Systems Management

Vodafone Ireland implements world-class service excellence with HP BSM sponsored by Hewlett-Packard Company CASE STUDY: This case study explores how Vodafone Ireland Implemented an integrated, end-to-end IT management solution framework to deliver and track measurable business services with quantifiable benefits. Learn how they improved their major incident root cause identification success rate by 50%. Posted: 24 May 2013 \| Published: 24 May 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Business Service Management \| Business Service Management Software \| IT Infrastructure \| IT Management \| IT Service Management

IDC - Measuring the Business Value of Converged Infrastructure in the Data Center sponsored by HP & Intel® WHITE PAPER: Read this white paper to learn the advantages that converged infrastructure systems can offer your business and discover how they can help accelerate your journey to virtualization and the cloud. Posted: 18 Jul 2012 \| Published: 18 Jul 2012 TOPICS: Converged Networks \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management

Data Center Services from HP Enterprise Services sponsored by Hewlett-Packard Limited VIDEO: HP offers solutions that scale services to meet your business needs. Access this video to find out how HP can help you and your data center increase flexibility and lower operating costs today. Posted: 28 Aug 2012 \| Premiered: 28 Aug 2012 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

You Won't Lose Sleep with Datto's Business Continuity sponsored by Datto, Inc. CASE STUDY: In this case study, learn how IT service provider ProMission Projects prepared for and dealt with the crash of a manufacturing client's legacy hardware. Discover how virtualizing the client's server offsite allowed ProMission to keep production running until the replacement server could be installed, and thus avoid the significant cost of downtime. Posted: 01 Feb 2013 \| Published: 01 Feb 2013 TOPICS: Business Continuity Planning \| Disaster Recovery \| IT Service Management \| IT Services

Cisco Cloud Intelligent Network: Connect the World of Many Clouds sponsored by Cisco Systems, Inc. WHITE PAPER: This white paper explores a new cloud architecture that delivers the advanced capabilities and features your environment requires. Discover the important role the network plays in the success of cloud service delivery and learn how to enhance your users' cloud experiences. Posted: 18 Jun 2012 \| Published: 07 Jun 2012 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Intelligent Networks \| IT Infrastructure \| IT Service Management \| Network Architectures

Part the Clouds: Take next steps on the Journey sponsored by Dell, Inc. WHITE PAPER: Discover the three critical steps to a successful cloud implementation in this concise white paper. Find out what questions to ask at each stage of the process to make the most informed decisions. Posted: 18 Jun 2012 \| Published: 31 May 2011 TOPICS: Cloud Computing \| Cloud Management \| Data Center Management \| IT Infrastructure \| IT Service Management \| Private Cloud

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