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ITSM Reports
 
Emerging Trends and New Developments in Software-Defined Networks
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, Computer Weekly sits down with with senior IT managers from a number of multi-national companies to discuss the latest trends and newest developments in the world of software-defined networks.
Posted: 23 Oct 2017 | Published: 23 Oct 2017

ComputerWeekly.com

Take Your Service Availability to New Heights
sponsored by ServiceNow
EBOOK: Download this eBook and learn how to take back control with service-aware event management. See the health of all of your business services at a glance—and instantly get to the rootcause of service issues. No more war room finger pointing, just rock-solid service availability.
Posted: 07 Aug 2017 | Published: 30 Nov 2016

ServiceNow

CIO Trends #3: Middle East
sponsored by ComputerWeekly.com
EGUIDE: In this Middle East e-guide we look at how CIOs can succeed in the age of digital transformation. Find out if you have what it takes because the opportunity is massive if you get digital right. There is also some advice for CIOs looking to get more out of their budget so they can fund digital initiatives.
Posted: 19 Dec 2016 | Published: 19 Dec 2016

ComputerWeekly.com

Benelux Salary Survey 2016/2017
sponsored by ComputerWeekly.com
EGUIDE: he Computer Weekly 2016-2017 salary survey, which questioned 190 IT and business professionals in Benelux, found that, as expected, senior IT managers command the highest salaries, with an average annual income of €128,180.
Posted: 08 Jun 2017 | Published: 08 Jun 2017

ComputerWeekly.com

Why Today's Approaches Fail – and How ServiceNow Delivers
sponsored by ServiceNow
WHITE PAPER: IT provides the mission-critical services that businesses need to engage customers, automate processes, and drive innovation. These business services – e-commerce portals, supply chain systems, collaboration platforms, and others – must be highly available and responsive. Download this white paper to learn more about ServiceWatch.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

ServiceNow

IT Priorities UK Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for 2017.
Posted: 13 Jan 2017 | Published: 12 Jan 2017

ComputerWeekly.com

Infrastructure as Code, Demystifying the Cloud Service API Top IT's DevOps Challenges
sponsored by Datera
EGUIDE: Learn how to overcome IT's top DevOps challenges—including infrastructure automation and the risks cloud service APIs pose. Additionally, you'll gain a developer's perspective on creating agile Docker containers for DevOps, with varied approaches storage vendors take in managing them.
Posted: 16 Jan 2017 | Published: 11 Jan 2017

Datera

Where the 'Edge' and the Cloud Collide: Lessons Learned from Public Cloud Deployment and IoT
sponsored by Hewlett Packard Enterprise
EGUIDE: As lock-in concerns become less prevalent, public cloud adoption continues to rise; however, organizations find that some workloads are best left in-house. Discover the boons and challenges associated with public cloud deployment, and additionally learn how to leverage it to eliminate latency and increase response times for IoT apps.
Posted: 24 Oct 2016 | Published: 19 Oct 2016

Hewlett Packard Enterprise

Revive Failed ITSM Projects and Strengthen New Ones
sponsored by Cherwell
EGUIDE: This e-guide dives into what it takes to get an ITSM implementation off the ground and what it takes to ressurect a failed project. Access now and you will also see 5 common bimodal IT myths busted.
Posted: 08 May 2017 | Published: 01 May 2017

Cherwell

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow
 
 
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