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ITSM Reports
 
The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

The Sales Pros Ultimate Guide to Cold Calling
sponsored by Intronis
WHITE PAPER: In this white paper, learn how to warm up to cold calling. Explore the basics, learn how to handle rejections, tap into 6 common cold calling situations, and finally, how to break through to prospects.
Posted: 06 May 2016 | Published: 06 May 2016

Intronis

CIO Trends Nordics Q1 2016
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This guide offers a collection of our most popular articles for Nordic IT leaders during the first few months of 2016, examining the changing role of CIOs and how to enhance their relationships with their peers across the business.
Posted: 18 Mar 2016 | Published: 18 Mar 2016

ComputerWeekly.com

The CIO's Guide to Mainframes: Evaluating Sourcing Strategies to Mitigate Risk
sponsored by Windsor Group
WHITE PAPER: Discover in this guide how to formulate a sourcing strategy for your mainframe, starting with a baseline to identify how your decisions will affect staff, budgets, compliance, and cost, and align your outcome to current needs and future direction.
Posted: 15 Apr 2016 | Published: 15 Apr 2016

Windsor Group

Analyst Perspective: The Maturing MSP Market
sponsored by Commvault
VIDEO: In this brief webcast, analyst Tim Harmon discusses the maturing managed service provider (MSP) market and the need for advanced service capabilities that focus on specific vertical industries. Watch now to see how you can reap the benefits of trusting and dependent customers with a more specialized, valued service.
Posted: 19 Apr 2016 | Premiered: 08 Feb 2016

Commvault

Zero Branch IT with Riverbed SteelFusion Infographic
sponsored by Riverbed Technology, Inc.
RESOURCE: In this InstaGraphic, Enterprise Strategy Group (ESG) graphically summarizes the hands-on lab review, Zero Branch IT with Riverbed SteelFusion. This at-a-glance view comes complete with live links to download the complete report and learn more details about SteelFusion.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

Riverbed Technology, Inc.

Top 3 Reasons Your Enterprise Network Matters More in the Cloud Era
sponsored by Juniper Networks, Inc.
WHITE PAPER: Explore the top 3 IT trends that will impact your cloud networking strategy, and learn how to build a network that's 100% cloud-ready. Read on to prepare your network for high bandwidth demands, high SLAs, increased scalability and security requirements, and more.
Posted: 04 May 2016 | Published: 31 Dec 2015

Juniper Networks, Inc.

Combine SAP HANA Tailored DataCenter Integration with the Power of Convergence
sponsored by IBM
WHITE PAPER: With the volume of business data growing exponentially—there is a need to store, search, and analyze data in real-time to keep competition at bay. This white paper details how combining SAP HANA software and an integrated infrastructure solution can support the analysis of data from SAP within seconds.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

IBM

Top Tips for Time-Stretched IT Admins
sponsored by LogicNow
WHITE PAPER: This guide provides time-saving tips that IT admins at small-to-medium sized businesses (SMBs) can use to stay on top of their workloads, keep systems running and protected, and maintain a healthy work/life balance.
Posted: 22 Feb 2016 | Published: 22 Feb 2016

LogicNow

Stage 1 ITSM eBook Consolidate Get Control of Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper examines how consolidation can help businesses overcome the seemingly never-ending challenges of the service desk. Read on to learn how IT infrastructure library best practices can play a critical role in improving the overall efficiency of service desk workloads.
Posted: 10 May 2016 | Published: 10 May 2016

ServiceNow
 
 
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