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IT Technology Best PracticesWhite Papers (View All Report Types)
 
Anatomy of the New Decision: Five Hot Trends Shaping Business Analytics
sponsored by Information Builders
WHITE PAPER: Businesses have been using data to improve decision-making for decades, but practicing legacy business intelligence strategies today can put you at a disadvantage. Read on to learn how the 5 hottest IT trends help you extract more sophisticated intelligence from your data, including: mobile computing, social media, cloud services, and more.
Posted: 19 Oct 2012 | Published: 19 Oct 2012

Information Builders

Busting 7 Myths about Data Quality Management
sponsored by Information Builders
WHITE PAPER: In recent years, more organizations have fixated on improving the quality of their data – but one of the major obstacles holding them back are the myths about what makes up an effective strategy. Review this paper to learn the top 7 myths and tips on how to craft an effective data quality management strategy.
Posted: 16 Aug 2012 | Published: 01 Nov 2011

Information Builders

Change Is Constant: PMBOK Guide® 5th Edition
sponsored by Global Knowledge
WHITE PAPER: This white paper outlines the additions and changes that have been made to the latest edition of The Guide to the Project Management Body of Knowledge® (PMBOK), allowing you to strategically plan for project management success. Read on to learn more.
Posted: 15 Jan 2013 | Published: 31 Dec 2012

Global Knowledge

Get Certified - Avaya Communication Manager
sponsored by Global Knowledge
WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
Posted: 08 May 2013 | Published: 08 May 2013

Global Knowledge

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the importance of shifting your IT department from infrastructure-oriented to service-oriented.
Posted: 30 Oct 2013 | Published: 26 Nov 2013

ServiceNow

Implementing Real-Time Data Quality Management
sponsored by Information Builders
WHITE PAPER: Poor data quality can be harmful to your enterprise in more ways than one -- 53% of companies with poor data quality face serious problems when implementing new systems and applications and 29% experience income loss. Access this paper to discover how real-time data quality management can help mitigate these risks and give you peace of mind.
Posted: 02 Aug 2012 | Published: 01 Aug 2012

Information Builders

Creating a Service-Oriented IT Department
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the importance of shifting your IT department from infrastructure-oriented to service-oriented.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

Using Case Management to Empower Employees and transform Customer Service
sponsored by Kofax, Inc.
WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
Posted: 24 Aug 2012 | Published: 24 Aug 2012

Kofax, Inc.

Find the IT Service Management Solution that’s Right for Your Business - A Buyer’s Guide
sponsored by CA Technologies.
WHITE PAPER: This white paper covers five criteria for improving ITSM to help drive your business.
Posted: 15 Nov 2013 | Published: 15 Nov 2013

CA Technologies.

Study Reveals Cloud Expectations, Concerns and Experiences
sponsored by Cisco Systems, Inc.
WHITE PAPER: There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.
Posted: 12 Nov 2013 | Published: 03 Oct 2013

Cisco Systems, Inc.
 
 
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