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IT Technology Best Practices Reports
 
ServiceNow Case Study - Gatwick Airport
sponsored by ServiceNow
CASE STUDY: In this case study, learn how this Gatwick Airport updates their outsourced and poorly perceived service desk to reduce costs, simultaneously improving service delivery, all while managing a variety of operational and IT service desks.
Posted: 20 Jul 2016 | Published: 01 Jul 2013

ServiceNow

IT Service Automation: The Key to Improved Productivity
sponsored by ServiceNow
WHITE PAPER: In this white paper, IDC crystallizes the economic benefits of IT service automation. Read on to learn about the average annual benefits of IT service automation over five years for one data center provider.
Posted: 12 Jul 2016 | Published: 11 Jul 2016

ServiceNow

A Practical Approach to ITIL Adoption
sponsored by ServiceNow
EBOOK: The adoption of ITIL is widespread and tens of thousands of companies are already reaping its benefits. But, as with any process, there are a number of common ITIL adoption mistakes to avoid. Access this eBook to avoid the top 5 ITIL implementation mistakes and ensure the success of your efforts.
Posted: 12 Jul 2016 | Published: 12 Jul 2016

ServiceNow

Disrupting in the Digital Economy with an API Strategy
sponsored by IBM
WEBCAST: This webcast explores the use of an integrated creation, runtime, management, and security foundation for enterprise grade APIs and microservices. Unlock the value of existing IT investments to speed up development time, power modern digital apps, and expand brand reach.
Posted: 14 Jul 2016 | Premiered: Jul 14, 2016

IBM

Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

ServiceNow

UK and Ireland Salary Survey 2016/2017 results
sponsored by ComputerWeekly.com
EGUIDE: Over 700 UKI IT professionals reveal their salaries and career expectations for 2016/2017
Posted: 14 Sep 2016 | Published: 14 Sep 2016

ComputerWeekly.com

Will Cloud Computing Continue to Drive Digital Business in 2016?
sponsored by Gartner
ANALYST REPORT: In this informational analysis from Gartner, you will discover how to adapt your IT strategies and leverage key cloud computing capabilities for the digital business in 2016. Download now to access relevant key findings about the competitive advantage of cloud computing, and more.
Posted: 04 Aug 2016 | Published: 08 Dec 2015

Gartner

An ITIL eBook That Is Not Boring
Your pain-free guide to ITIL and Service Strategy
sponsored by ServiceNow
EBOOK: This feature eBook offers a back to the basics approach to understanding ITIL – how it works, why it's important, and how it can ultimately benefit your IT service delivery process. Download now and follow this blueprint through the 5 stages of ITIL.
Posted: 12 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Accessing the Benefits of Big Data Analytics
sponsored by IBM
EGUIDE: Selling business executives on the value of big data analytics apps is becoming a to-do list item for more IT managers. In this e-guide, we analyze the platforms different companies used to implement Hadoop-based analytics and BI apps. Find out which ones worked for them so you can make a more informed decision about your future in big data.
Posted: 27 Jul 2016 | Published: 25 Jul 2016

IBM

2016 State of Crowdsourced Innovation
sponsored by Spigit
WHITE PAPER: Read this report to discover the 2016 landscape of crowdsourced innovation, highlighting essential best practices for running sustainable innovation programs. Download now to learn why enterprises are tapping crowdsourcing as a way to innovate, and what returns you should expect.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

Spigit
 
 
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