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Communications White Papers (View All Report Types)
 
Retail IT - A Computer Weekly Buyer's Guide
sponsored by ComputerWeekly.com
WHITE PAPER: Competition has never been so strong and retail organisations are finding they cannot afford to stand still.
Posted: 20 Oct 2011 | Published: 24 Mar 2011

ComputerWeekly.com

A Comprehensive Guide to Selecting the Right Hosted Communications Solution
sponsored by Cisco
WHITE PAPER: This white paper offers a three-step process that will allow you to make an informed decision on which cloud partner and hosted communications solution you should choose.
Posted: 07 Oct 2015 | Published: 31 Dec 2013

Cisco

Maximizing ROI with the Microsoft-Polycom UC Solution
sponsored by Polycom, Inc.
WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).
Posted: 15 Feb 2011 | Published: 15 Feb 2011

Polycom, Inc.

Make a Match: Four Tips for Picking a VoIP Partner
sponsored by Cisco Systems, Inc.
WHITE PAPER: When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Securing Business Communications Applications in Converged Networks - Best Practices
sponsored by Avaya Inc.
WHITE PAPER: Converged networks require converged security that expands traditional data security practices to protect the privacy of all network information, including IP telephony traffic.
Posted: 10 Jun 2008 | Published: 01 Jul 2005

Avaya Inc.

How IBM Positioned for Business Growth Using Integrated Business Communications
sponsored by IBM Software Group
WHITE PAPER: This paper describes IBM's experience with and the benefits achieved from basic network convergence and IP telephony, the convergence of applications, and the ability to transform the enterprise business model.
Posted: 20 Jun 2007 | Published: 01 Jan 2007

IBM Software Group

Improving Customer Satisfaction through More Effective ICT Strategies
sponsored by Alcatel-Lucent
WHITE PAPER: Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ...
Posted: 10 Jan 2008 | Published: 01 Jan 2007

Alcatel-Lucent

Dialing for Dollars: Nine Tips on Call Prospecting
sponsored by Cisco Systems, Inc.
WHITE PAPER: The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Business-Class Security and Compliance for On-Demand Instant Messaging
sponsored by WebEx Communications, Inc.
WHITE PAPER: Instant messaging (IM) can increase productivity, but not without potentially compromising the security and privacy of the information that is being shared. Read this paper to learn how your organization can securely meet its business goals with IM.
Posted: 16 Feb 2007 | Published: 01 Dec 2006

WebEx Communications, Inc.

Enterprise Performance Management: Connecting The Dots
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: This white paper demonstrates how an enterprise performance management (EPM) system connects people and processes, metrics, businesses, and systems. It introduces important criteria for successful design and implementation while also exploring the far-reaching benefits of EPM: improved decision-making and greater competitive advantage.
Posted: 08 Dec 2010 | Published: 11 Oct 2007

Oracle Corporation UK Ltd
 
 
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