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Communications Reports
 
7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya CenturyLink
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your customer service strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible.
Posted: 28 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Global Organizations Choose Microsoft Cloud Applications
sponsored by Microsoft
PRESS RELEASE: In this press release, Microsoft announces the availability of the Business Productivity Online Suite to more countries and regions, with added new features, and lower prices. Continue reading to learn about Business Productivity Online Suite and read testimonials from different customers.
Posted: 15 Apr 2010 | Published: 02 Nov 2009

Microsoft

ABI Research: Mobilize Enterprise Office Communications NOW with 4G
sponsored by Sprint
WHITE PAPER: Ready to integrate 4G into your wireless communications strategy? 4G technologies operate on licensed spectrum allowing greater control over spectrum use and access. 4G also provides capacity and speed similar to Wi-Fi to enable demanding applications.
Posted: 13 Apr 2011 | Published: 13 Apr 2011

Sprint

Bridging the Business/IT Divide in B2B Integration
sponsored by IBM
WHITE PAPER: This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
Posted: 16 Jun 2014 | Published: 30 May 2014

IBM

Social Networking in the Enterprise: Benefits and Inhibitors
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment.
Posted: 20 Apr 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Cisco Unified CRM Connector 3.0 Middleware Application
sponsored by Cisco Systems, Inc.
SOFTWARE LISTING: The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Posted: 28 Feb 2008 | Published: 01 Jan 2007

Cisco Systems, Inc.

Business Agility Realized
sponsored by IBM
WHITE PAPER: This brief provides insights through real life customer examples on how to optimize your business processes and decisions to transform your business; leverage rapid integration for an interconnected world; deliver applications that maximize investments; accelerate agility with an intelligent and flexible application infrastructure.
Posted: 07 Jul 2011 | Published: 07 Jul 2011

IBM

Improving Customer Satisfaction through More Effective ICT Strategies
sponsored by Alcatel-Lucent
WHITE PAPER: Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ...
Posted: 10 Jan 2008 | Published: 01 Jan 2007

Alcatel-Lucent

Presentation Transcript: Getting There From Here: Delivering Unified Communications to Your Organization
sponsored by IBM
PRESENTATION TRANSCRIPT: This presentation explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.
Posted: 18 Sep 2009 | Published: 17 Sep 2009

IBM

New Rules of Engagement: Dispelling 3 Myths of Communications
sponsored by Avaya CenturyLink
WHITE PAPER: Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink
 
 
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