Call Centres Multimedia

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May 24, 2013

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Octel Dies in 2014, What’s Next? sponsored by AVST VIDEO: Discover how you can enjoy all the benefits of a next-generation unified communications system, all while protecting your current TDM and IP-PBX telephony infrastructure. Posted: 29 Mar 2013 \| Premiered: 25 Jan 2013 TOPICS: Call Centers \| Communications Software \| Communications Systems \| Email \| Email Software \| Fax Software \| IP Telephony \| Mobile Workers \| PBX \| TDMA \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Voice Mail Software

Enabling Consumer Smartphones and Tablets in the Enterprise sponsored by Fiberlink WEBCAST: In this webcast, join Gartner Research Vice President Phil Redman and Jim Sheward, CEO of Fiberlink, as they address the key components of an effective enterprise mobility strategy, the associated challenges, and how to keep up with the fast pace of change in mobility. Posted: 21 Dec 2011 \| Premiered: Dec 21, 2011 TOPICS: IT Management \| Mobile Device Management \| Security \| Security Management \| Smart Phones \| Wireless Computing \| Wireless Networks

Learn how Swiss Post solutions cut document management costs with Kofax. sponsored by Kofax, Inc. VIDEO: This brief video testimonial demonstrates how, by automating their information-intensive processes, Swiss post Solutions was able to streamline operations, increase productivity & better engage with their customers for a competitive advantage & growth. Posted: 21 Feb 2013 \| Premiered: 21 Feb 2013 TOPICS: Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Outsourcing \| Business Processes \| Document Management \| IT Management

Reduce Your Desktop TCO Through Client-Side Virtualization sponsored by Virtual Computer, Inc. WEBCAST: For most IT organizations, the operational cost of deploying, updating and migrating PCs is the most significant expense associated with the PC life cycle. IDC's Michael Rose outlines some key business considerations that you can apply to reduce your desktop TCO while providing an excellent experience for end-users. Posted: 11 Mar 2011 \| Premiered: Mar 11, 2011 TOPICS: Desktop Management \| Desktop Virtualization \| IT Industry \| IT Infrastructure \| IT Management \| Network Architectures \| Network Management \| TCO \| Virtualization Security

Virtualization Management Trends for 2010 sponsored by CA Technologies. WEBCAST: Gain insight as we present the findings from an upcoming commissioned study conducted by Forrester Consulting on behalf of CA Technologies that highlights how virtualization is creating a ripple effect forcing changes across all of IT. Posted: 18 Jun 2010 \| Premiered: Jun 18, 2010 TOPICS: IT Infrastructure \| IT Management \| Server Virtualization \| Server Virtualization Software \| Storage Virtualization \| Storage Virtualization Software

CA eHealth Performance Manager Demo sponsored by CA Technologies. PRODUCT DEMO: Download this demo to learn how you can proactively monitor performance of data and voice networks, physical and virtual systems, environmentals, databases and client/server applications across IT, all from one interface, before your business is negatively impacted. Posted: 23 Nov 2009 \| Premiered: 23 Oct 2009 TOPICS: Dashboards \| Database Management \| Enterprise Resource Management \| Enterprise Systems \| IT Infrastructure \| IT Management \| IT Service Management \| Performance Testing

From Batch Processing to Workload Automation sponsored by BMC Software, Inc. PODCAST: Download this podcast to find out how IT workload automation can help you improve the efficiency of your overall operations and help your business deliver new applications more quickly. Posted: 26 Jan 2010 \| Premiered: Jan 26, 2010 TOPICS: Business IT Alignment \| Business Service Management \| Downtime \| IT Management \| IT Service Management \| Job Scheduling Software \| Mainframe Operating Systems \| Workload Automation

Cisco Connected World Technology Report sponsored by Cisco Systems, Inc. VIDEOCAST: Access this videocast for a panel discussion investigating the findings of the 2011 Cisco Connected World Technology Report, which provides insight into the mindset, expectations, and behavior of the world’s next generation of workers. Posted: 07 Feb 2012 \| Premiered: Feb 6, 2012 TOPICS: Communications Networks \| IT Management \| Mobile Workers \| Network Management \| Network Managers \| Network Security \| Security \| Security Management

Application Release Automation: An Introduction sponsored by UC4 Software, Inc VIDEO: Application release can be very complex and challenging due the manual efforts involved. Automating this process can free up IT staff, cut costs, and accelerate release cycles. This brief video introduces application release automation, a new technology that takes care of the whole package, including planning, deploying, monitoring and more. Posted: 02 Apr 2012 \| Premiered: 31 Jan 2012 TOPICS: Application Deployment \| Application Development \| Application Life-Cycle Management \| Application Security \| Applications Management \| IT Management \| IT Service Management

Innovators Demo Part II - Your Collaboration Destiny Continues sponsored by IBM PRODUCT DEMO: Embark on this interactive journey with the Innovators agents. They clearly show you how to think differently, act differently, communicate and collaborate in new ways - even while on the move - making you and your team more productive and connected. Posted: 18 Jun 2010 \| Premiered: 17 Jun 2010 TOPICS: Business IT Alignment \| Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Software \| Communications Systems \| Green Storage \| IT Management

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