IT Management  >   IT Service Centers  >  

Call Centres

RSS Feed    Add to Google    Add to My Yahoo!
Call Centres Multimedia (View All Report Types)
 
An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST: In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015

NetScout Systems, Inc.

How to Identify and Solve Single Direction and One-Way Call Problems
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will learn how attain rapid insight into your service performance across your entire IT environment from both the application and user perspectives. Tune in now to quickly triage issues with single direction calls, as well as highlight the scope of your call problems.
Posted: 14 Dec 2015 | Premiered: 14 Dec 2015

NetScout Systems, Inc.

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Software Subscription & Support
sponsored by IBM
VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle.
Posted: 30 Jul 2013 | Premiered: 30 Jul 2013

IBM

Welcome to the Age of End User Computing
sponsored by EMC Converged Platforms
VIDEO: In this video, explore how VDI initiatives have changed over the years. Discover why now is the time to deploy VDI innovations by exploring the benefits and how converged infrastructures are combining with VDI to enhance the end-user computing environment for the mobile workforce.
Posted: 11 Dec 2014 | Premiered: 11 Dec 2014

EMC Converged Platforms

IT Infrastructure Strategy: Building for Stability and Agility
sponsored by Red Hat
VIDEO: Access this short video now to hear from Tim Yeaton, Senior VP at the Infrastructure Business Group as he discusses how you can build your IT infrastructure for stability and agility with the help of technological innovations.Discover what new technologies can help improve your organization's IT infrastructure to better meet your business needs.
Posted: 01 Jul 2015 | Premiered: 16 Apr 2015

Red Hat

High Performance Graphics for Virtual Desktops
sponsored by NVIDIA/VMware
VIDEO: Graphics-rich apps are more popular than ever—but they require better VDI. Learn about the best offerings on the market.
Posted: 08 Apr 2015 | Premiered: 06 Apr 2015

TOPICS:  IT Management

Dell Quick Start Tool for Citrix XenDesktop
sponsored by Dell, Inc. and Intel®
WEBCAST: In this webcast, learn about a tool designed to allow an entire Citrix XenDesktop or XenApp platform to be deployed all from one console. Watch now to see a demonstration of how simple and fast it is to set up your desktop or application environment – in just four steps.
Posted: 21 Sep 2015 | Premiered: Aug 4, 2015

Dell, Inc. and Intel®

A Massively Scalable Approach to Network Security
sponsored by Dell
WEBCAST: This tech brief offers a better approach: an innovative scale-out next-generation firewall architecture that can address today's needs by providing: Better performance Increased resiliency Lower total cost of ownership (TCO)
Posted: 01 Dec 2015 | Premiered: Dec 1, 2015

TOPICS:  IT Management
Dell

Customer Testimonial: Levi's
sponsored by Commvault
VIRTUAL TRADESHOW: Watch this video to learn what Levi Strauss' VP and CTO Bart Hecht thinks about CommVault.
Posted: 30 Dec 2014 | Premiered: Feb 2, 2012

Commvault
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement