IT Management  >   IT Service Centers  >  

Call Centres

RSS Feed    Add to Google    Add to My Yahoo!
Call Centres Multimedia (View All Report Types)
Contact Center Transformation
sponsored by Hewlett Packard Enterprise
WEBCAST: This webcast highlights a call center solution that responds to ongoing market changes based on real-time analytics, so that businesses can make the necessary adjustments and continue to offer top customer service while controlling costs.
Posted: 17 Jan 2014 | Premiered: Jan 17, 2014

Hewlett Packard Enterprise

Service Cloud: Philips Success Story
sponsored by
VIDEO: See how Philips connects sales and operations employees globally, as well as connecting more than 7,000 call-center employees with Service Cloud.
Posted: 16 Jul 2015 | Premiered: 16 Jul 2015

Software Subscription & Support
sponsored by IBM
VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle.
Posted: 30 Jul 2013 | Premiered: 30 Jul 2013


Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013


Video: Managing an Efficient Data Center
sponsored by IBM
VIDEO: This video explores a managed services strategy that can eliminate the challenges of maintaining and managing your data center infrastructure so you can focus on creating innovative solutions.
Posted: 11 Nov 2015 | Premiered: 06 Jan 2014


Podcast: Aventura & Brian Madden Talk Virtualization in Healthcare
sponsored by Aventura
PODCAST: In this podcast, independent analyst Brian Madden sits down with a leader in healthcare technology to discuss VDI and desktop virtualization. Listen now and find out how you can take context into consideration with each patient in virtualized care environments.
Posted: 15 Oct 2015 | Premiered: Oct 15, 2015


5 Ways to Cut Costs While Improving Mobile Collaboration
sponsored by BlackBerry
WEBCAST: How can companies invest in enterprise mobility to boost collaboration, when they're simultaneously exploring ways to reduce costs? This webcast explores five key areas where businesses can optimize their IT spending. Unlock strategies that will help you cut costs while improving mobile collaboration productivity.
Posted: 13 Jul 2015 | Premiered: Jul 13, 2015


The Cloud is Casting a Shadow Over IT
sponsored by Centrify Corporation
WEBCAST: In the following webinar, join Chris Christiansen, Program Vice President for IDC's Security Product and Services Group, and Chris Webber, Security Strategist from Centrify, as they discuss shadow IT and the many problems it can bring to the table. Tune in now and uncover insights into how to overcome these issues.
Posted: 23 Oct 2015 | Premiered: Oct 23, 2015

Centrify Corporation

sponsored by 
Posted: | Published:

Cloud Security: Enterprise Point of View
sponsored by Dimension Data
VIRTUAL SEMINAR: Access this webcast today to listen as Darren O'Loughlin, CSO for Dimension Data's global business enabling IT as a Service, shares strategic objectives for securing applications and workloads on an enterprise-class cloud.
Posted: 29 Jan 2015 | Premiered: 26 Nov 2014

Dimension Data
Visit - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement