How can an IT service provider for the financial and insurance industry provide the most up-to-date services to ensure that clients meet both regulatory and customer expectations? Access this case study to learn how one IT outsourcicng partner was able to reduce costs while optimizing processes with cloud technology.
Download this easy-to-digest infographic to uncover the top 5 capabilities any smart IT service desk solution should possess, with a look at how analytics-driven ITSM fulfills these capabilities with an engaging user experience for IT.
In this week's Computer Weekly, we find out how virtual reality technology is starting to be used to improve healthcare. We examine the new tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP's recent court case over indirect access. Read the issue now.
How can efficiently mapping IT infrastructure to business critical services increase service visibility and improve your service delivery? This e-book reveals how service visibility can help you quickly spot the IT issues that threaten your business services.
In this week's Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now.
This infographic offers a clear perspective on four factors to consider when outsourcing your IT. Download now to meet your business demands with a broker model that will reduce shadow IT through self-serve provisioning, and 3 more.
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