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Emerging Trends and New Developments in Software-Defined Networks
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, Computer Weekly sits down with with senior IT managers from a number of multi-national companies to discuss the latest trends and newest developments in the world of software-defined networks.
Posted: 23 Oct 2017 | Published: 23 Oct 2017

ComputerWeekly.com

How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
CASE STUDY: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and cut down operational costs.
Posted: 22 Mar 2019 | Published: 22 Mar 2019

ServiceNow

Real Use Cases for IT Service Management Virtual Agents
sponsored by Serviceaide
CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

South African Financial Services Company Gears Up for the Multi-cloud
sponsored by Nutanix
CASE STUDY: This IDC paper spotlights a South African financial services company that laid the foundation for an effective multi-cloud strategy with hyper-converged infrastructure. Read here for the takeaways.
Posted: 14 Feb 2019 | Published: 31 Dec 2018

Nutanix

CW Middle East ezine April 2018
sponsored by ComputerWeekly.com
EZINE: The Middle East region is on a path, or even fast track, to becoming a global digital hub. But any country or region heading in this direction will have some fundamentals to get right.
Posted: 05 Apr 2018 | Published: 12 Apr 2018

ComputerWeekly.com

CW Europe – December 2018
sponsored by ComputerWeekly.com
EZINE: Dutch military intelligence have released a lot of details about the attempted to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.
Posted: 06 Dec 2018 | Published: 13 Dec 2018

ComputerWeekly.com

Modernizing Legacy Applications Saves Bottom Lines
sponsored by ServiceNow
VIDEO: Since their legacy Lotus Notes environment was going to shutdown, which included over 200 custom apps, one company took a group of workers that had been developing ITIL and service management modules for years and transitioned them into a team that builds custom apps. Find out the benefits they realized from this process.
Posted: 26 Jan 2018 | Premiered: 19 Jan 2018

ServiceNow

Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink
sponsored by Serviceaide
WHITE PAPER: In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

The Total Economic Impact of Atlassian for ITSM
sponsored by Atlassian
ANALYST BRIEF: Inside this economic impact analysis from Forrester, discover how leading IT analysts have quantified Atlassian’s Jira Service Desk platform and its impact on real-world IT service management strategies.
Posted: 11 Oct 2019 | Published: 30 Jun 2019

Atlassian

Computer Weekly – 6 February 2018: How a digital workplace can drive innovation
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now.
Posted: 02 Feb 2018 | Published: 02 Feb 2018

ComputerWeekly.com
 

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