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JSM Getting Started with OpsGenie Video
sponsored by Atlassian
VIDEO: Integrating existing monitoring tools, having proper notifications, and guaranteeing the right escalation protocols are in place, are all huge components of a quality ITSM solution. Watch this video to learn how Jira Service Management allow you to build a team, create an on-call schedule, escalate incidents and more.
Posted: 24 Nov 2020 | Premiered: 09 Nov 2020

Atlassian

CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients
sponsored by ComputerWeekly.com
EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
Posted: 23 Oct 2020 | Published: 12 Nov 2020

ComputerWeekly.com

TechTarget - A Million Reasons To Celebrate Zoom Phone
sponsored by Zoom Video Communications
RESOURCE: In January 2019, Zoom launched the Zoom Phone to help provide a business phone solution that was simple, reliable and easy to use. They have since sold more than 1 million Zoom Phone seats around the world. In this blog post, learn more about the value of Zoom Phone.
Posted: 24 Mar 2021 | Published: 12 Jan 2021

TOPICS:  IP Telephony
Zoom Video Communications

A voice for Teams
sponsored by RingCentral
WHITE PAPER: With the use of Microsoft Teams having boomed in the past year, UK public services organizations are searching for enterprise-grade telephony to go alongside Teams. As it stands, 85% of Teams Voice users go with direct routing. Considering this for your business? Dive into this white paper to learn 8 considerations for Teams direct routing.
Posted: 14 Dec 2020 | Published: 30 Oct 2020

RingCentral

CW Nordics - February-April 2021: Nordic startups aim to take the lead in pet tech advances
sponsored by ComputerWeekly.com
EZINE: Nordic technology startups are looking to take pet tech mainstream following the acceleration of the industry during the coronavirus pandemic.
Posted: 12 Feb 2021 | Published: 25 Feb 2021

ComputerWeekly.com

Challenges
sponsored by Momentum Systems
CASE STUDY: Ector County, Texas had been using a premise-based phone system for over 15 years. As it reached end-of-life, and with communications playing such a vital role in the County’s daily interactions, there was an obligation to implement a centralized, reliable phone system. Download this case study to see how Momentum Telecom became of service.
Posted: 01 Apr 2021 | Published: 01 Apr 2021

Momentum Systems

2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 06 May 2021 | Published: 06 May 2021

ComputerWeekly.com

Adapting IT operations to uncertain times
sponsored by ServiceNow
WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.
Posted: 18 May 2020 | Published: 18 May 2020

ServiceNow

REDUCING LATENCY FOR LIVE OVER THE TOP VIDEO DELIVERY
sponsored by Limelight Networks, Inc.
WHITE PAPER: There are many low-latency streaming options on the market today, but none is one-size-fits-all. What differentiates the growing number of live-video delivery options from one another is how each handles latency. This paper provides a variety of uses cases and explains how to choose the best solution for the type of content you are delivering.
Posted: 09 Jul 2020 | Published: 09 Jul 2020

Limelight Networks, Inc.

Selecting a Cloud-Based ITSM Solution:5 Unexpected Considerations
sponsored by SolarWinds, Inc.
RESOURCE: Many organizations today are using on-premise IT service management (ITSM) solutions. But organizations are increasingly moving to ITSM solutions that are hosted in the cloud for greater flexibility and lower costs.
Posted: 20 Apr 2020 | Published: 10 Mar 2020

SolarWinds, Inc.
 

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