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Telephone Computer Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

HPE and Veeam Greenlake Video
sponsored by Veeam Software
WEBCAST: With a consumption-based data protection solution, your organization can speed up time to market, improve resource management, and ensure you always have capacity ahead of demand. View this webcast to learn 5 quantifiable improvements realized after folks switched to a single pane of glass data management solution such as this one.
Posted: 31 Jan 2020 | Premiered: Feb 28, 2019

Veeam Software

One of the Keys to Digital Transformation Success: Enhancing the Customer and Employee Experience
sponsored by Dell Technologies
RESOURCE: Inside this SearchCIO.com article, discover what challenges and opportunities IT leaders are encountering along their journey towards modern employee experiences – and what technology choices are proving the most valuable.
Posted: 27 Feb 2020 | Published: 27 Feb 2020

Dell Technologies

Full-Stack Monitoring, Explained
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn how to determine what areas of your infrastructure necessitate a monitoring solution – and learn how to get closer to true full-stack monitoring capabilities.
Posted: 30 Jan 2020 | Published: 30 Jan 2020

ServiceNow

Do Your Mobile Workers Have What It Takes to Keep Customers Coming Back?
sponsored by Skedulo
RESOURCE: Your mobile workers are on the front lines of customer service – quite literally. Dive into this blog post to learn how to cater your mobile employees’ work strategies – and the tools they use – towards providing a seamless customer experience.
Posted: 20 Mar 2020 | Published: 26 Mar 2018

Skedulo

Modernize Your SAP from Edge, to Core, to Cloud
sponsored by Dell Technologies and Intel
EBOOK: In this ebook, learn how to modernize your SAP, increase performance, and innovate faster with Dell EMC. Discover how Dell EMC for SAP modernizes IT and simplifies IT management. Additionally, review how Dell EMC with Intel can work together to form a strategic approach to SAP technology, and decide if Dell EMC is right for your organization.
Posted: 21 Feb 2020 | Published: 21 Feb 2020

Dell Technologies and Intel

AI: The Latest IT Tool
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn how artificial intelligence is impacting IT monitoring tools, log management systems, network monitoring tools, and more.
Posted: 03 Feb 2020 | Published: 03 Feb 2020

ServiceNow

Cisco Zero Trust
sponsored by Cisco
WHITE PAPER: Read this paper to learn a comprehensive approach to secure access for your workforce, workloads, and workplace.
Posted: 21 Jan 2020 | Published: 21 Jan 2020

TOPICS:  IT Management
Cisco

IT Priorities 2020: APAC
sponsored by ComputerWeekly.com
EGUIDE: The Asia-Pacific (APAC) region remains a hotbed for digital transformation initiatives amid the economic uncertainty and ongoing coronavirus outbreak. In this guide to IT Priorities in 2020, find out what 593 APAC IT professionals revealed about their digital transformation efforts and key areas of spending for the coming year.
Posted: 17 Mar 2020 | Published: 17 Mar 2020

ComputerWeekly.com
 

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