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Telephone Computer Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Swiss IT service provider Bedag successfully introduces _beta doc|z
sponsored by Beta Systems
CASE STUDY: One Swiss IT service provider was previously using the CA spool solution as the central control point for managing output. However, it was very costly and lacked German-language support. Open up this case study to see how they decided on a different, high-performance print output solution, and learn what steps you can take in your organization.
Posted: 23 Jun 2021 | Published: 23 Jun 2021

TOPICS:  IT Management
Beta Systems

Insource Surgical Care Affiliates
sponsored by ServiceNow
WEBCAST: When Surgical Care Affiliates (SCA) wanted to improve their IT management abilities, visibility into their projects, and better allocate resources across their business, they turned to ServiceNow’s solution for ITBM. Tune in to this webinar to learn how InSource helped SCA deploy this solution and quickly optimize their business processes.
Posted: 22 Oct 2021 | Premiered: Oct 22, 2021

ServiceNow

Innovation Software Case Study: Creating a Culture of Innovation
sponsored by Ezassi
CASE STUDY: Open up this case study to see how one company created ongoing innovation efforts for employees beyond the initial hiring process, and learn how you can do the same in your organization.
Posted: 28 Jul 2021 | Published: 28 Jul 2021

TOPICS:  IT Management
Ezassi

Webinar: ISG, Capgemini And Servicenow Unlock The Power Of Digital
sponsored by Capgemini
WEBCAST: In this webinar, ISG, Capgemini, and ServiceNow experts describe the evolution and best practices in IT services governance, from service provider support activities, to smart SIAM processes and their underlying technologies. Click in now to watch.
Posted: 29 Jul 2021 | Premiered: Jul 29, 2021

TOPICS:  IT Management
Capgemini

Reduce Costs and Accelerate Workflows with LM Intelligence
sponsored by LogicMonitor
WEBCAST: The right monitoring and intelligence solution can help MSPs cut costs and accelerate workflows while meeting your observability goals. Tune in to this webinar to learn how you can implement a unified monitoring system with advanced early warning systems, easy integrations, application intelligence, and automated and intelligent actions.
Posted: 09 Jul 2021 | Premiered: Jul 9, 2021

TOPICS:  IT Management
LogicMonitor

Enterprise Automation with a Dev-Ops Methodology checklist
sponsored by Red Hat
EBOOK: PH
Posted: 30 Sep 2021 | Published: 30 Sep 2021

TOPICS:  IT Management
Red Hat

2020 Naughty Vendor List Revealed
sponsored by ClearEdge
WEBCAST: Each December, ClearEdge Partners, a consulting firm that advises IT buyers how to successfully negotiate with key IT vendors, looks back over the last twelve months at the behavior of the industry's top suppliers and shines a light on who's not been very nice to their customers. Check out this webinar to learn which vendors made the list.
Posted: 10 Sep 2021 | Premiered: Dec 15, 2020

ClearEdge

Increase Organizational Resilience and Innovation Through Collaboration
sponsored by Ezassi
RESOURCE: During stressful times, leaders learn not only what the people in their organizations are made of, but also whether the systems, functions, and processes they have put in place are resilient enough to withstand the crisis. Click into this resource to learn ways to increase organizational resilience and innovation through collaboration.
Posted: 28 Jul 2021 | Published: 28 Jul 2021

TOPICS:  IT Management
Ezassi
 

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