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Telephone Computer Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

The Definitive Guideto Practical Aiops
sponsored by Turbonomic
EBOOK: Open up this eBook to explore the current practical applications of AIOps, how and why organizations should be using AIOps today, specific use cases and more.
Posted: 01 Apr 2021 | Published: 01 Apr 2021

TOPICS:  IT Management
Turbonomic

CW Middle East - April-June 2021: Qatari financial services regulator launches platform to help combat money laundering
sponsored by ComputerWeekly.com
EZINE: The Qatar Financial Markets Authority is using a digital platform to enable financial services professionals to assess their knowledge of anti-money laundering and combating the financing of terrorism.
Posted: 31 Mar 2021 | Published: 15 Apr 2021

ComputerWeekly.com

Case Study Looker Video OG
sponsored by Atlassian
VIDEO: In this video, see how Looker, a data analytics company, uses Atlassian’s alerting and on-call management platform to help deliver their services to over 200,000 users every day and keeps their response times low, and learn how you can do the same in your organization.
Posted: 01 Apr 2021 | Premiered: 10 Jan 2019

TOPICS:  IT Management
Atlassian

Simplify Your IT Transformation
sponsored by Micro Focus
WHITE PAPER: The IT landscape is diverse and unpredictable, introducing levels of complexity that can’t be controlled by conventional management methods. It is up to IT leaders to reduce this complexity, otherwise they run the risk of outages, cost overages and more. Open up this white paper to dive deeper into how to transform IT in your organization.
Posted: 30 Mar 2021 | Published: 30 Mar 2021

TOPICS:  IT Management
Micro Focus

Quick Study: A Well-defined Digital Transformation
sponsored by Hyland
RESEARCH CONTENT: This quick study guide offers up terms, statistics, and tools to get you up to speed on the next generation of business technology, covering data transparency, intelligent automation, digital transformation and more. Open now to get started building your business tech knowledge.
Posted: 12 Apr 2021 | Published: 12 Apr 2021

TOPICS:  IT Management
Hyland

Red Hat automated security and compliance for financial services
sponsored by Red Hat
EBOOK: To address security and compliance concerns, financial services providers focus on data-driven IT and network process automation across the entire environment.  Read on to learn more.
Posted: 18 Mar 2021 | Published: 18 Mar 2021

TOPICS:  IT Management
Red Hat

THE CIO AGENDA
sponsored by Freshworks
RESEARCH CONTENT: In this Hackett Group’s 2021 study on IT transformation, they uncover that those who are further along in their transformation journeys are more successful in meeting business objectives. However, there are many things that stand in the way of that goal, especially compared to 2020 top IT priorities. Open now to learn more.
Posted: 01 Apr 2021 | Published: 01 Apr 2021

TOPICS:  IT Management
Freshworks

Cloud Counsel Series 2 Episode 3: Understanding the Psychology of Winning
sponsored by Nutanix
VIDEO: Tune into this video to hear Michael Johnson, an Olympic gold medalist, discuss his psychology of winning in his long career as a sprinter and a CEO. Tune in for advice on how to communicate your vision to investors and your team, how to build trust in leadership and more.
Posted: 23 Feb 2021 | Premiered: 25 Nov 2020

TOPICS:  IT Management
Nutanix
 

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