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Telephone Computer Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Lenovo-Nutanix's HCI Helps Kanakia Group Achieve Lower TCO, Greater Agility
sponsored by Lenovo
CASE STUDY: Because 3-tier IT architectures require that data access, storage, and user interfaces are maintained on separate platforms, they're often plagued by a pronounced lack of scalability, a higher cost of manageability and TCO, and app performance bottlenecks. Learn how the Kanakia Group resolved these issues with HCI.
Posted: 14 Mar 2019 | Published: 14 Mar 2019

Lenovo

Eliminate Business Service Outages by Moving to Service Aware IT Operations
sponsored by ServiceNow
WHITE PAPER: In this guide, find out how combining IT operations management (ITOM) and IT service management (ITSM) models can break down heavy operational siloes, giving IT teams more clarity into operations, infrastructure, and ultimately, their business impact.
Posted: 08 Mar 2019 | Published: 20 Sep 2018

ServiceNow

Realizing 2030: A Divided Vision of the Future
sponsored by Dell and Intel®
WHITE PAPER: From a team of global tech experts, discover how human-machine partnerships are predicted to evolve in the next decade and what those changes could mean for the future of business activity.
Posted: 18 Mar 2019 | Published: 18 Mar 2019

Dell and Intel®

Striking the Balance Between Growth and Control
sponsored by Atlassian
WEBCAST: Tune into this informative webinar to learn about the latest suite of server and data center management offerings from Atlassian and how they can help your IT organization strike its ideal balance between growth and control.
Posted: 12 Mar 2019 | Premiered: Mar 12, 2019

Atlassian

How To Grow IT Efficiency With ITOM
sponsored by ConnectWise
WHITE PAPER: Inside this guide, learn more about what makes an ITOM strategy ideal for increased IT and business agility, and find out why a unified service desk experience is essential for modern business success.
Posted: 04 Mar 2019 | Published: 04 Mar 2019

ConnectWise

4 Methods of Downtime Prevention
sponsored by PagerDuty
WHITE PAPER: Discover four industry best practices you can implement to prevent downtime in your systems, decrease the overall amount of downtime that impacts your customers, and begin to take proactive measures to prevent downtime, instead of simply reacting to outages as they come.
Posted: 07 Mar 2019 | Published: 07 Mar 2019

PagerDuty

ThinkAgile HX Certified Nodes
sponsored by TechData - LenovoNutanix
PRODUCT OVERVIEW: Download this paper for an overview of Lenovo's ThinkAgile HX Certified Nodes, a turnkey HCI solution with four models so you can rapidly and confidently deploy HCI clusters that suit your environment.
Posted: 21 Mar 2019 | Published: 31 Dec 2018

TechData - LenovoNutanix

Automation 101: An Introduction to the Future
sponsored by ConnectWise
WHITE PAPER: Inside this eBook, read through a collection of tips and best practices for successfully incorporating automation into your own IT department.
Posted: 05 Mar 2019 | Published: 31 Aug 2018

ConnectWise
 

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