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Telephone Computer Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Five Technologies That Can Enable Dynamic Business Planning And Analytics
sponsored by KPMG LLP
WHITE PAPER: Today’s Oracle EPM customers are employing innovative technologies featuring predictive analytics, utilizing artificial intelligence and machine learning to anticipate changing business drivers, modify organizational objectives, and provide greater insights resulting in better budgeting, planning and forecasting.
Posted: 15 Jun 2021 | Published: 15 Jun 2021

TOPICS:  IT Management
KPMG LLP

Maximizing ROI and Employee Experience With PC as a Service
sponsored by Dell
EBOOK: PH
Posted: 10 Jun 2021 | Published: 10 Jun 2021

TOPICS:  IT Management
Dell

The Competitive Advantage in Adaptability
sponsored by ServiceNow
RESEARCH CONTENT: In the emerging and accelerating digital economy, agility has become a businessimperative. So, what exactly makes a company agile? IDC’s Robert Parker surveyed nearly 2,000 execs to uncover the core tenets of agility and answer that question.Open up this 24 page info brief to discover key findings unearthed from that study, all by the numbers.
Posted: 19 Jul 2021 | Published: 19 Jul 2021

TOPICS:  IT Management
ServiceNow

5 ways to implement successful DevSecOps using IT automation
sponsored by Red Hat
EBOOK: Security is a leading issue for most organizations. In fact, 47% of CEOs report being extremely concerned about cyber threats. The good news is that IT automation is helping businesses introduce security throughout the application lifecycle. Complete this survey to download this guide to IT automation security.
Posted: 24 Jun 2021 | Published: 24 Jun 2021

TOPICS:  IT Management
Red Hat

How To Ask The Right Questions When Evaluating A B2B Digital Transformation Partner
sponsored by Pivotree
WHITE PAPER: Choosing the right B2B digital transformation partner is crucial. Open up this paper to find the right questions to ask to start setting the foundation for a successful, scalable B2B digital transformation.
Posted: 10 Jun 2021 | Published: 10 Jun 2021

TOPICS:  IT Management
Pivotree

Reduce Costs and Accelerate Workflows with LM Intelligence
sponsored by LogicMonitor
WEBCAST: The right monitoring and intelligence solution can help MSPs cut costs and accelerate workflows while meeting your observability goals. Tune in to this webinar to learn how you can implement a unified monitoring system with advanced early warning systems, easy integrations, application intelligence, and automated and intelligent actions.
Posted: 09 Jul 2021 | Premiered: Jul 9, 2021

TOPICS:  IT Management
LogicMonitor

Deliver a CMDB with true business value: 6 essential steps
sponsored by ServiceNow
WHITE PAPER: An unhealthy CMDB can be damaging to an organization. A healthy CMDB, however, can do just the opposite. However, a healthy CMDB doesn’t just happen. You need to identify clear objectives and develop a comprehensive strategy first. Open up this eBook to check out 6 essential steps towards creating and maintaining a healthy CMDB in your oranization.
Posted: 26 Apr 2021 | Published: 26 Apr 2021

TOPICS:  IT Management
ServiceNow

Simplify Your IT Transformation
sponsored by Micro Focus
PRODUCT OVERVIEW: Right now, the IT landscape is a complex hybrid of traditional and cloud-based technologies services – diverse, unpredictable, and constantly changing. This paper shows how your IT organization can reduce this complexity with IT automation platforms designed to simply your IT transformation. Jump in now to take a closer look.
Posted: 10 Jun 2021 | Published: 10 Jun 2021

TOPICS:  IT Management
Micro Focus
 

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