IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Telephone Computer Integration

RSS Feed   
Telephone Computer Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Overcome the Technology Distractions that Cost Productivity
sponsored by Citrix
ANALYST REPORT: Without the right tools in hand – be it applications or devices – workforce productivity can quickly turn into workforce distraction. Inside, uncover the truths behind workplace technology distractions, and find out what it takes to support the productivity of a digitally-savvy workforce without having to rely on massive investments.
Posted: 25 Jul 2019 | Published: 31 Dec 2018

Citrix

5 Stages of Incident Management and How to Improve Them
sponsored by Atlassian
WHITE PAPER: Download this guide to learn about the five core stages of the modern incident management process – and why understanding the ins-and-outs of each stage is so important in today's world.
Posted: 08 Jul 2019 | Published: 08 Jul 2019

Atlassian

7 Tips to Get New Engineers Ready to Be On-Call
sponsored by Atlassian
WHITE PAPER: For new engineers, shouldering the shared on-call responsibilities that DevOps encourages can seem like a daunting task. Inside, uncover 7 tips for prepping your newest engineers for their upcoming on-call responsibilities – including configuring notification alerts, tech stack training advice, and more.
Posted: 08 Jul 2019 | Published: 08 Jul 2019

Atlassian

2019 Digital Means Business Benchmarking Report
sponsored by Dimension Data
WHITE PAPER: Download this 28-page guide to learn about the seven pillars of digital transformation – and how to use them to simplify, quantify, and ultimately pinpoint the next actionable steps along your organization's digital transformation journey.
Posted: 05 Sep 2019 | Published: 05 Sep 2019

TOPICS:  CIOs | IT Management
Dimension Data

Deciding between SnapLogic EIC and Dell Boomi?
sponsored by SnapLogic
WHITE PAPER: When choosing an iPaaS solution, scalability is one of the most important factors to consider. Read through this vendor comparison to see how SnapLogic and Dell Boomi will hold up to an enterprise looking for a scalable iPaaS.
Posted: 09 Jul 2019 | Published: 31 Dec 2018

SnapLogic

Patrick and NTT ICT Switch Portside Operations to Hyperconverged in Under a Month
sponsored by NTT
CASE STUDY: Based on the robust disaster recovery and data reduction capabilities, discover how Patrick Terminals used hyper-converged infrastructure (HCI) to cost-effectively eliminate their IT complexity and get their app performance back up to speed.
Posted: 09 Sep 2019 | Published: 09 Sep 2019

NTT

The Forrester New Wave™: Standalone Chatbots For IT Operations, Q2 2019
sponsored by IPSoft
WHITE PAPER: In Forrester's evaluation of the emerging market for standalone chatbots in IT operations, they identify the 8 most significant providers in the category and lay out how they stack up against 10 important criteria. Read the report here for detailed findings that can help you make the critical buying decision in IT chatbots.
Posted: 17 Sep 2019 | Published: 17 Sep 2019

IPSoft

Market Analysis and Platform Comparison: Software-defined Storage and Hyper-converged Infrastructure
sponsored by DataCore Software Corporation
ANALYST REPORT: Download the following SDS and HCI market analysis to learn 4 key market trends, get a future outlook for SDS and HCI, and access a vendor-neutral comparison of 12 platforms to help you compare your options.
Posted: 26 Aug 2019 | Published: 31 Oct 2018

DataCore Software Corporation
 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2019, TechTarget | Read our Privacy Statement