Telephone Computer Integration White Papers

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Why Strategic Automation Empowers Employees for HR and Workplace Services
sponsored by ServiceNow
WHITE PAPER: This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
Posted: 14 Feb 2023 | Published: 14 Feb 2023

TOPICS:  IT Management
ServiceNow

Identity Security: Why it Matters and Why Now
sponsored by CyberArk
WHITE PAPER: It is no longer a question of if an organization will be hit by a cyber attack but a question of when. Read this paper to learn why Identity Security could be the key factor in preventing cyber attacks from happening.
Posted: 24 Mar 2023 | Published: 24 Mar 2023

TOPICS:  IT Management
CyberArk

A Dynamic, AI-powered Approach for Employee Growth and Development that Improves Retention
sponsored by ServiceNow
WHITE PAPER: Read this paper for data-driven strategies to help your organization close talent gaps and boost employee satisfaction that will increase employee retention.
Posted: 17 Nov 2023 | Published: 17 Nov 2023

TOPICS:  IT Management
ServiceNow

Building Business Resilience to Protect Against a Destructive Cyber Attack
sponsored by Dell Technologies
WHITE PAPER: Read this paper to learn the best practices around building cyber resiliency that will ensure your organization is prepared and can offer protection against cyber attacks.
Posted: 05 Jan 2021 | Published: 05 Jan 2021

TOPICS:  IT Management
Dell Technologies

Understanding the Impact of Enterprise Service Management
sponsored by ServiceNow
WHITE PAPER: Access this paper to find out how, with the help of enterprise service management, your organization can better support its employees by providing a better service experience from their business services.
Posted: 21 Dec 2020 | Published: 21 Dec 2020

TOPICS:  IT Management
ServiceNow

The Total Economic Impact™ Of KX Insights
sponsored by KX
WHITE PAPER: Read this paper to learn the total economic impact™ of KX Insights, which will identify the cost, benefit, flexibility, and risk factors that could affect your investment decision.
Posted: 15 Jun 2022 | Published: 15 Jun 2022

TOPICS:  IT Management
KX

Edge Computing: Powering Frictionless Retail
sponsored by Lumen and Intel
WHITE PAPER: Learn how Edge computing will transform how retail manages the exponential explosion of structured and unstructured data from the proliferation of retail Internet of Things (IoT) and mobile device capabilities.
Posted: 11 Jan 2022 | Published: 18 Nov 2021

TOPICS:  IT Management
Lumen and Intel

Magic Quadrant for the CRM Customer Engagement Center
sponsored by ServiceNow
WHITE PAPER: Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow

OpenFlex Composable Infrastructure: Highly Scalable and Flexible Resource Utilization
sponsored by Western Digital
WHITE PAPER: Read this paper to learn how OpenFlex Composable Infrastructure uses NVMe™-over-Fabric to dramatically improve compute and storage utilization, performance, and agility in the data center.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

Push Your SQL Server® Data Strategy to the Next Level with OpenFlex™ Open Composable Infrastructure Storage
sponsored by Western Digital
WHITE PAPER: This paper explains how OpenFlex™ Open Composable Infrastructure Storage gives your business a boost by accelerating SQL Server applications with predictable performance to extract maximum performance from NVMe flash.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital