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CW Benelux ezine November 2018 sponsored by ComputerWeekly.com EZINE: The Netherlands is a hotbed for digital developments, whether it's developing a port that will host autonomous ships or the proliferation of contactless payments. Its population is open to new ideas and it has a rich tech startup scene with a large community of techies. Posted: 02 Nov 2018 \| Published: 08 Nov 2018 TOPICS: Application Development \| Artificial Intelligence \| Computer Hardware \| Computer Software Industry \| Data Center Infrastructure Efficiency \| Data Center Power Management \| Financial Applications Software \| Financial Services \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| Mobile Device Management

5 Reasons to Make Virtual Support Agent Adoption a Priority sponsored by Serviceaide WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

Infographic: 2019 IT Priorities - APAC sponsored by ComputerWeekly.com EGUIDE: This infographic provides a snapshot of our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 968 respondents from across APAC. Posted: 07 Aug 2019 \| Published: 08 Aug 2019 TOPICS: Artificial Intelligence \| Business Intelligence \| Cloud Computing \| Cloud Storage \| Cybersecurity \| Data Analytics \| Hybrid clouds \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Spending \| Public Cloud

Why a Cloud Strategy is Never the Endpoint sponsored by Cogeco PEER 1 RESOURCE: Jump into this blog post to discover how common cloud misconceptions are impacting businesses like yours – and why it can pay dividends to have expert best practices in your corner as your organization progresses on its cloud journey. Posted: 18 Jan 2019 \| Published: 09 Jan 2019 TOPICS: Cloud Computing \| Cloud Management \| IT Management Services \| IT Outsourcing Services \| IT Services

CW Nordics February 2019 sponsored by ComputerWeekly.com EZINE: In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses. Posted: 15 Feb 2019 \| Published: 21 Feb 2019 TOPICS: Artificial Intelligence \| Cloud Computing \| Computer Hardware \| IT Best Practices \| IT Consulting Services \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| Software Development Tools

The Perfect Partnership: Boosting Human IT Support with Virtual Agents sponsored by Serviceaide WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

Infographic: 2019 Europe IT Priorities - General Trends sponsored by ComputerWeekly.com EGUIDE: In this infographic, we take a look at what IT departments are investing in, how IT departments will evolve over the next 12 months and which sectors will see the biggest budget increases. Survey results taken from the 2019 IT Priorities survey carried out by ComputerWeekly.com, ComputerWeekly.de and LeMagIT.fr. Posted: 23 Apr 2019 \| Published: 23 Apr 2019 TOPICS: IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Spending \| IT Systems \| Surveys

Automation 101: An Introduction to the Future sponsored by ConnectWise WHITE PAPER: Inside this eBook, read through a collection of tips and best practices for successfully incorporating automation into your own IT department. Posted: 05 Mar 2019 \| Published: 31 Aug 2018 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

Pricing IT Services: A Complete E-book sponsored by ConnectWise EBOOK: In this e-book, you'll learn how to calculate your full hourly overhead in 3 steps–so you can set the right price for your IT services. View it here to get started. Posted: 05 Mar 2019 \| Published: 31 Dec 2018 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Workforce \| Managed Security Services \| Managed Security Services Providers

The State of Colocation Services: June 2018 sponsored by Flexential WHITE PAPER: Through insight aggregated from the responses of over 130 IT decision-makers, this study examines the relationship between modern enterprise objectives and colocation. Click inside to further explore its findings. Posted: 08 May 2019 \| Published: 30 Jun 2018 TOPICS: Data Center Management \| IT Infrastructure \| IT Outsourcing Services \| IT Services

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