Citizens Broadband Radio Service (CBRS): Redefining Communications
sponsored by Motorola, Inc.
WHITE PAPER:
What is the Citizens Broadband Radio Service (CBRS) and what does it mean for your organization? Find out in the white paper, and separate fact from fiction by busting 4 CBRS myths.
Posted: 04 Apr 2019 | Published: 31 Mar 2019
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Ensure Secure Passage with Enhanced Transportation Communications
sponsored by Motorola, Inc.
WHITE PAPER:
This resource explores how investing in unified communications and enhanced perimeter security can help put the right data in the right hands at the right moment, and keep logistics moving forward at the pace of digital business. Find out how to enable secure, nationwide push-to-talk communications with WAVE two-way radios and more.
Posted: 27 Feb 2019 | Published: 30 Sep 2018
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Rosen Hotels Elevates Guest Experience with Team Communications
sponsored by Motorola, Inc.
VIDEO:
Watch this brief case study to find out how Rosen Hotels updated their unified communications and upgraded from legacy analog technology to more modern radios, leveraging a more secure, robust network.
Posted: 14 May 2018 | Premiered: 07 Mar 2018
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Media Conversion in Video Security and Surveillance Systems
sponsored by Transition Networks, Inc.
WHITE PAPER:
This whitepaper discusses what can be the weakest link in many video applications – cabling infrastructure. Learn how media conversion can be an economical and effective means to convert to the cabling medium of your choice.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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Be the Change: Unleash Enterprise Productivity
sponsored by Symphony SummitAI
WHITE PAPER:
Inside, learn about the core components of an AI-driven IT management and service management suite built around natural language processing and machine learning, and get a firsthand glimpse into how it can streamline your IT operations.
Posted: 20 Aug 2019 | Published: 20 Aug 2019
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The Importance of First Contact Resolution
sponsored by Contegix
WHITE PAPER:
Tracking and measuring the performance of service desks isn't always straight forward. That's where First Contact Resolution (FCR) can prove to be a valuable metric. Inside this guide, learn more about FCR – including how to measure it, analyze it, and tie it to employee productivity – and how it can ultimately help to lower total support costs.
Posted: 31 Jul 2019 | Published: 31 Jul 2019
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Why a Cloud Strategy is Never the Endpoint
sponsored by Cogeco PEER 1
RESOURCE:
Jump into this blog post to discover how common cloud misconceptions are impacting businesses like yours – and why it can pay dividends to have expert best practices in your corner as your organization progresses on its cloud journey.
Posted: 18 Jan 2019 | Published: 09 Jan 2019
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Top 2019 IT Service Management Tools Compared
sponsored by ServiceNow
ANALYST REPORT:
IT service management (ITSM) tools are the backbone of IT departments around the world. But not all ITSM offerings are created equal. In this Gartner Magic Quadrant report, find out how the top ITSM tools of 2019 stack up against one another.
Posted: 10 Sep 2019 | Published: 29 Aug 2019
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Transforming the IT Value Chain
sponsored by ServiceNow
EBOOK:
A single IT platform—powered by a unified data model, shared intelligence, best practice workflows, platform‑level AI capabilities, and a common look and feel—is the key to create an IT organization that can move fast, innovate, drive productivity, and deliver the consumer‑like experiences. Read this ebook to learn how.
Posted: 30 Apr 2019 | Published: 20 Apr 2019
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The Perfect Partnership: Boosting Human IT Support with Virtual Agents
sponsored by Serviceaide
WHITE PAPER:
Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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