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Computer Weekly – 24 September 2019: Climate change – the challenge for datacentres
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
Posted: 23 Sep 2019 | Published: 24 Sep 2019

ComputerWeekly.com

Why Your Technology Might Be Letting You Down
sponsored by RingCentral
WHITE PAPER: Remote work is not going away, and as a result, organizations are having to completely rethink what it means to be technologically ready. In this white paper, explore the conditions regarding businesses’ approach to digital transformation in the era of remote work, and see the biggest drivers behind the adoption of various communication tools.
Posted: 16 Dec 2020 | Published: 16 Dec 2020

RingCentral

Be the Change: Create an Edge by Empowering Every Employee
sponsored by Lumen
RESOURCE: When it comes to UC, enterprises can no longer afford to cling to static solutions producing unpredictable returns. Enhanced collaboration through cloud performance at scale needs to become part of the stack. By opening this infographic, you can get a glimpse of Lumen and Cisco’s partnership, designed to deliver reliable, high-impact UCaaS.
Posted: 11 Feb 2021 | Published: 11 Feb 2021

Lumen

SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

9 Critical Capabilities to Demand From Your IVR Cloud Hosting Provider
sponsored by Voxeo
WHITE PAPER: This brief white paper covers 9 critical capabilities to demand from your interactive voice response (IVR) cloud hosting provider.
Posted: 13 Mar 2012 | Published: 13 Mar 2012

Voxeo

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
Posted: 02 Mar 2012 | Published: 01 Sep 2010

IBM

Roadmap to UC Projects that Reap Rewards
sponsored by SearchUnifiedCommunications.com E-Books
EBOOK: This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
Posted: 09 Nov 2009 | Published: 09 Nov 2009

SearchUnifiedCommunications.com E-Books

Speech Recognition Allows for Better Patient Care
sponsored by Nuance
EGUIDE: This expert guide from SearchHealthITExchange.com examines the advantages of speech recognition and how it can aid the patients. Read on to find out more.
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Nuance

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
sponsored by Teleformix
DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008

Teleformix
 

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