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Operator and Directory Assistance Services Reports
 
Moving from complexity to simplicity with ITSM
sponsored by ServiceNow
CASE STUDY: This topical client case illustrates the platform’s powerful out-of-the box functionality – and how it is best leveraged for a large, global IT operation such as Munich Re’s, servicing 20,000 employees and 15 data centers on 4 continents. Click this video to learn more.
Posted: 03 Nov 2020 | Published: 03 Nov 2020

ServiceNow

CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients
sponsored by ComputerWeekly.com
EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
Posted: 23 Oct 2020 | Published: 12 Nov 2020

ComputerWeekly.com

New Telecom Technologies, New TEM Challenges
sponsored by Calero MDSL
WHITE PAPER: There are many new technologies that are being adopted by businesses at a rapid pace. Each brings new technical challenges, new provisioning challenges, new billing challenges and an exploding universe of endpoints to control. In this white paper, explore the implications that these technologies have on Telecom Expense Management (TEM).
Posted: 21 Oct 2020 | Published: 21 Oct 2020

Calero MDSL

How Humans and AI Can Work Together
sponsored by Enate UK
VIDEO: Automation alone can’t replace the human element of the workforce. In this video, see daily skills become key building blocks in the workflow and learn how humans and AI can work together to deliver a better customer experience and leave the human side of the customer experience to, well, the humans. Watch the video here.
Posted: 20 Jan 2021 | Premiered: 24 Sep 2020

Enate UK

Key Reasons Why Your Organization Should Migrate to A UCaaS Provider
sponsored by Datalink Networks
WHITE PAPER: Despite a huge migration of data to the public cloud in recent years most midmarket and enterprise organizations have retained their on-premises phone system. That’s about to change starting in 2021. In this white paper, uncover the underlying reasons driving UCaaS adoption and check out the advantages that UCaaS can bring to your organization.
Posted: 11 Jan 2021 | Published: 11 Jan 2021

Datalink Networks

Four Enterprise Priorities and How Software can Help
sponsored by Atlassian
WHITE PAPER: This white paper covers some recommendations for choosing the right software to boost the ways teams work together to deliver business goals. Open now to learn more.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

Atlassian

Top 10 Ways Your IT Team is Wasting Time (And What You Can Do About It)
sponsored by Advizex
WHITE PAPER: Access this white paper to see the 10 most common IT inefficiencies that organizations are facing and learn how to solve them.
Posted: 04 Sep 2020 | Published: 04 Sep 2020

Advizex

Transformation Technologies Forging Our New World
sponsored by Sage
WHITE PAPER: Check out this white paper to explore 10 top areas for digital acceleration that enterprises should consider according to a recent TechTarget IT Priorities survey.
Posted: 09 Feb 2021 | Published: 09 Feb 2021

Sage

Data Storage At Midsized Enterprises
sponsored by Hitachi Vantara
WHITE PAPER: 451 Research recently conducted a study to examine the priorities, concerns, and strategies of midsized enterprises regarding storage infrastructure and the impact of COVID-19. Check out the report to see the highlights of this recent study and how to confront the challenges mentioned.
Posted: 29 Jan 2021 | Published: 25 Jan 2021

Hitachi Vantara

Why IT Modernization Can’t Wait and What To Do About It
sponsored by Dell Technologies
RESOURCE: Read this custom resource to learn a 5-pronged approach to digital transformation, examine the role that IT modernization plays, and evaluate 6 characteristics to look for in a solution.
Posted: 06 Nov 2020 | Published: 06 Nov 2020

Dell Technologies
 

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