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Operator and Directory Assistance Services Reports
 
Customer Case Study - Frank Recruitment Group
sponsored by Fuze
CASE STUDY: Telephony is essential to business at Frank Recruitment Group. However, the traditional set-up of multiple, on-premises PBX systems was complex and costly. The company recognized the need to bring modern technology to the workplace. In this case study, learn why Frank Recruitment Group decided to implement Fuze’s communications platform.
Posted: 21 May 2020 | Published: 21 May 2020

Fuze

8 Reasons Companies Choose 8x8 Over RingCentral
sponsored by 8x8, Inc.
RESOURCE: In this resource, explore a side-by-side comparison of 8x8 and RingCentral VoIP services.
Posted: 25 Feb 2020 | Published: 25 Feb 2020

8x8, Inc.

TAL Apparel Achieves Global Customer Service Excellence with ServiceNow
sponsored by ServiceNow
CASE STUDY: Hong Kong-based TAL Apparel delivers an extensive array of products and services to learning fashion brands and retailers across the world. Open this case study to learn how TAL Apparel utilized a holistic solution to automate everything from IT projects and applications to infrastructure.
Posted: 24 Jul 2020 | Published: 24 Jul 2020

ServiceNow

Top 10 Ways Your IT Team is Wasting Time (And What You Can Do About It)
sponsored by Advizex
WHITE PAPER: Access this white paper to see the 10 most common IT inefficiencies that organizations are facing and learn how to solve them.
Posted: 04 Sep 2020 | Published: 04 Sep 2020

Advizex

How PTC Scaled its Global Business with Fuze
sponsored by Fuze
CASE STUDY: PTC used a patchwork of legacy on-premises systems to support their workforce and call centers. However, they wanted to standardize their system. PTC’s search led them to Fuze’s cloud communications platform. Download this case study to learn about the benefits that PTC saw when implementing Fuze.
Posted: 21 May 2020 | Published: 21 May 2020

Fuze

Moving from complexity to simplicity with ITSM
sponsored by ServiceNow
CASE STUDY: This topical client case illustrates the platform’s powerful out-of-the box functionality – and how it is best leveraged for a large, global IT operation such as Munich Re’s, servicing 20,000 employees and 15 data centers on 4 continents. Click this video to learn more.
Posted: 03 Nov 2020 | Published: 03 Nov 2020

ServiceNow

CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets
sponsored by ComputerWeekly.com
EZINE: Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses.
Posted: 24 Jan 2020 | Published: 13 Feb 2020

ComputerWeekly.com

Getting Collaboration Right: A Practical Guide to Moving to Microsoft Teams
sponsored by AudioCodes
WHITE PAPER: While unified communications remains current, collaboration is the new king. True enterprise collaboration brings the worlds of voice, video, messaging, document sharing and business application integration together into a single IT platform. In this white paper, learn how enterprises can successfully move their business Microsoft Teams
Posted: 14 Aug 2020 | Published: 14 Aug 2020

AudioCodes

Does Your Service Management Solution Meet the Needs of a Modern Organization?
sponsored by Ivanti
WHITE PAPER: Think about your IT organization. Does it look the exact same as when your current IT service management tools were first deployed? Odds are, probably not. Unlock access to an exclusive ITSM checklist that explains how to properly measure your service management tools ability to keep up with change.
Posted: 01 Oct 2020 | Published: 29 May 2020

Ivanti

CW Europe - March-May 2020: Experts examine Dutch government’s IT problems
sponsored by ComputerWeekly.com
EZINE: Technology experts discuss the challenges and potential solutions to the Netherlands government's IT problems.
Posted: 02 Mar 2020 | Published: 12 Mar 2020

ComputerWeekly.com
 

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